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by szymkras , Apr 09 '00
Pros: Frequent flier miles redeemable on other airlines
Cons: Customer service problems
I have flown America West in the past, and was satisfied but I'll focus this review on my most recent trip which was last week.
I flew Philadelphia - Phoenix - Los Angeles round trip.
The flight from Philly to Phoenix wasn't bad. We...
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by fuzzie_otter , Nov 09 '00
Pros: cheap
Cons: deceptive
You know, it had to be too good to be true....
It's an old story, really. Girl misses family, girl decides to fly home to see family, girl searches internet for cheap tickets......girl gets screwed!
Ok, so I put it a little...
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by coreymsmom , Jul 23 '00
Pros: none
Cons: everything
We use America West almost exclusively only because it is one of the cheapest ways to fly from Phoenix to Newark non-stop. Given more choices, I can assure you, this would be the last airline I would fly.
The delays are now expected to be...
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by k1j2g3 , Aug 07 '00
Pros: cheap tickets, generous offerings when bumped from flights
Cons: always delays or cancellations, cramped seating
It may be unavoidable to transfer flights in Phoenix, since this is the America West main hub, however, PLEASE try. I have used this airline 4 times now, and every time I stopped in Phoenix my flight was either delayed or cancelled.Two flights were...
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by jlmmm , Jan 13 '00
Pros: Courteous Airline Personnel
Cons: Unreasonable Delays
I,too, had a "wonderful" experience on America West. After a fairly
nice vacation in Las Vegas, I was expected to take a late morning flight
back to Chicago. Upon arrival, after checking in at one gate, I was
informed that I...
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by UKRipper , Jun 24 '00
Pros: none
Cons: late and you might not get your seat
I've just flown America West for the first time, on a round trip between San Francisco and Phoenix. The tickets were booked 24 hours in advance and paid for by credit card.
First impressions at San Francisco were not good. Two check-in desks and a...
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by jpluskota , Dec 03 '00
Pros: direct flights; was less expensive
Cons: seems to be priced like others now at less convenient times
We flew direct flight from Milwaukee, WI to Las Vegas, NV. We did this in Jan 00 and Nov 99. We flew America West for 2, no 3 reasons. The first reason was, of course, the direct flight (to Vegas). The second was cost--they were much cheaper than...
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by Teremcl , Jan 04 '00
Pros: Price
Cons: Poor Service
Last summer we decided due to a great fare price to allow our teenage sun to fly America West on a flight that changed plans twice in route. The first leg of the flight left about an hour late. This got our son into his first connection at the same time...
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by nchan23 , Aug 30 '00
Pros: None
Cons: Bad Service
America West Airlines has to be the worse Airline I have ever been on. I had an early schedule flight from Boston to Las Vegas but the flight never came in. I was woken up at 1:00AM in the morning of the flight by phone and was told that my family and I...
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by fatchunks2 , Jun 27 '00
Pros: What pros?
Cons: Service, delays, on-time statistics, the fact that they're not American Airlines
Now, I've always heard that you get what you pay for - and if you're like me and you took a ride on America West, you paid for one cancellation, two delays, and one missing plane.
I recently flew round trip from Denver to San Diego on AW. Going to...
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by macopen , Dec 20 '99
Pros: Price, Price, Price
Cons: Service, Reliability, Delays, Fog,
Here's the bottom line! Only fly America West if you are on a super tight budget and your travel times are super flexible. America West is the most unreliable airline I have ever flown. They are almost always on a delay, horrible customer service, and I...
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by ju-ju , Dec 22 '00
Pros: Friendly staff
Cons: Complete lack of organization
I really wish I had checked out America West on Epinions before booking through them. Trying to save money cost me 24 hours of my life that could have been much happier spent with friends and family.
My flight from Seattle to Phoenix was delayed...
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by In-N-Out , Nov 07 '00
Pros: cheap in price
Cons: cheap in all aspects of the airline
I'm a big fan of cheap airfares. They can be good. I've learned to avoid a nice little airline called Southwest because some of the corners that they cut do resurface and boy can they be a pain. But nothing like the torture that I just went...
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by commace , Nov 16 '00
Pros: none to speak of
Cons: cramped seating in coach, chaos in Phoenix
I've flown America West several times this past year and have run the gamut of emotions while doing so.
Most of the trips have been long - like between Las Vegas and Fort Lauderdale. Being 6'5" and sitting an an AW coach seat is NOT a good...
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by lynneblack , Oct 01 '00
Pros: inexpensive airfare
Cons: absolutely horrible service
I live in Reno and do a lot of business travel. Of the last six flights I have taken on America West, 5 were delayed or worse yet cancelled.
I will not fly them again unless no other airline can get me where I'm going. The very worst experience...
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