America West

Pros: cheap but not worth it
Cons: packed, small seats no leg room and felt like the reservation didn' even count.

I had a reserved ticket for NY to LA with a stop over in Las Vegas. It was on a wednesday, and i showed up one hour early at the airport. They had only two agents at the checkin desk for all their flights, and it took about 45min for me to get to the...

Pros: Flight crew very friendly.
Cons: never on time.

The first time I flew was with this particular airline. The flight take off to landing was great. That was in 1994!!! Don't get me wrong, the flight crew was still great on all the other flights that I have taken since then. The flight itself...leaves a...

Pros: not too interesting
Cons: screaming at people \that should not be.

I went over the story about awa, well I didnt blame the girl,and i think that every airline should take pride in the people in general who are travelling. no matter which airline that they travel with..They should take interests of all people aboard and...

Pros: America West keeps the profit of $268.25 and provides no service.
Cons: Lack of empathy in customer service. Robotic in speech given about expiration policy. No resolution.

On February 18, 2005 I purchased airfare to attend a wedding in Puerto Vallarta in the amount of $268.25. I was unable to attend due to a my father having a heart attack and was not able to use the America West ticket I purchased for that particular ...

Pros: Nothing I can remember
Cons: Rude, very very rude attendant.

I recently flew from Eugene Oregon to Phoenix and I experienced a very unusual experience while on-b ...

Pros: lower cost?
Cons: lots of red tape, impossible to get in touch with live people

I would recommend avoiding this airline unless you are prepared to deal with enormous hassle if anything goes wrong. I bought a ticket on a flight between Boston and Columbus through a travel agent that never arrived in the mail. Although the travel...

Pros: None
Cons: Cancelled Flights

The first and last time I flew America West Airlines was the biggest disaster! I live in Phoenix, AZ but am originally from Sacramento, CA. I travel between the two cities several times a year and when my Grandmother in Sacramento had a stroke, I flew...

Pros: Somewhat relatively cheap.
Cons: You get what you pay for. The absolute WORST customer "service" I've ever experienced.

I arrived at LAX early to try and go stand by to jump on an earlier flight if possible. An America West employee then lost my reservation in putting me on standby. I was annoyed, but hey, it does happen. But then after 2 incredibly very rude counter ...

Pros: only that I eventually reached my destination safely
Cons: DELAYS, DELAYS, DELAYS! And staff that ran away and hid from us.

If anybody is flying and has a choice between America West and other airlines, take the other airlines! I flew America West out to Vegas two years ago to meet my friends for a post-college graduation trip. My flight was delayed 12 hours! The fare was...

Pros: cheap in price
Cons: cheap in all aspects of the airline

I'm a big fan of cheap airfares. They can be good. I've learned to avoid a nice little airline called Southwest because some of the corners that they cut do resurface and boy can they be a pain. But nothing like the torture that I just went...

Pros: hmmmm...
Cons: just about everything

America West Airlines, theres nothing like sitting in tiny close together chairs, with little cool air going on you, sitting next to a sweaty 400lb woman. I had this experience, AND WILL NEVER AGAIN HAVE IT. America west made no effort to see we were...

Pros: None
Cons: Horrible Service

In the normal course of business, we all will come across a service or product that makes us so angry that we feel the need to express ourselves out loud and vent our fustrations. Well, America West Airlines has given me a reason to vent. My occupation...

Pros: None
Cons: Bad service

Ever since the airline began having serious financial problems in the late eighties, they've gotten progressively worse.

Why?

As a columnist in the Phoenix area (the home of AWA), I can give you a little background on this...

Pros: absolutely none
Cons: too many to list

My experiences with NW are not good at all, in fact I haven't flown them in over a year now! Why bother to be subjected to inefficiency, stupidity, rudeness, and horrendous delays. If I want that kind of miserable treatment, I can get it at home or at...

Pros: terrible air line
Cons: they did not crash

I have recently traveled on American West Air Line and found it to be lacking in so many ways. The on board crew were certainly less than helpful, the seats were to close together, the food was an embarrassment, we were late leaving and therefore late in...