America West

Pros: cheaper flights
Cons: you get what you pay for

I have used AW twice. The first trip was a surprise trip my husband and I gave to my father and stepmom to Vegas. Upon our check in at the airport, we were told "there was no plane" and to come back in 3 hours. We did so, and there was still no plane,...

Pros: Didn't crash
Cons: When in the air, I wished we would crash.

Flashback: December 22nd. I want to go HOME. But I am standing in the Phoenix airport, fully decked out in my University of Arizona-wear. This is not good. In the home of Arizona State, I am not a popular man. There are literally 200 people in...

Pros: none
Cons: Bad services all-around, rude ground crew

The service for this airline is atrocious. I will never, ever, fly on this airline even if my life depends on it. Read on to understand why I am so totally against American West.

Last year, for the Thanksgiving weekend, I was on my way from...

Pros: price
Cons: service, equipment, meals, everything else

I have flown with this pathetic excuse for an airline on two occasions now, and I will NEVER do it again. Both times were round trip to Mexico, the first from Chicago-Puerto Vallarta, the second from Palm Springs, CA- Acapulco. The first time I thought...

Pros: None.
Cons: Everything.

Imagine going on a business trip... and the wait to get home to your wife and children...
Imagine arriving at the airport, with the return portion of your roundtrip ticket in your hand...
And imagine being turned away at the gate FORTY...

Pros: Clean airplane, decent in-flight service.
Cons: Ridiculous overbooking, lousy customer service, cheap compensation.

Sometimes you try something new, sometimes you pay the price. Normally, I take American out of Long Beach when I visit my folks in Oklahoma City. Long Beach Airport is small (the terminals are not much more than trailers and you have to walk outside ...

Pros: A Nonstop between Newark and Phoenix
Cons: "Sneaky" Code Shares, Poor Compensation for Bad Service, Surly Employees

It's important that I qualify my background as a frequent traveler (6+ trips per year average) and as having worked several years in the travel industry (6 total). I'm no greenhorn when it comes to finding my way around. Please take this into perspective...

Pros: I didn't crash!
Cons: You name it! The worst airline I have EVER had the misfortune to fly on!

I hate to speak poorly about an entire airline but this one takes the cake. My whole team went on business trip's to different parts of the country. My assistant went ahead of me to Arizona to set up everything and was due back two days before I was to...

Pros: We actually made it home alive!
Cons: Frequent delays, mechanical problems that are not addressed, rude service

My one encounter with America West airlines will be my last. Last summer my husband and I were returning to Denver from Las Vegas after getting married and having a great time there. We had arrived on another airline and were leaving on a late evening...

Pros: None
Cons: Filthy planes, poor service

Flight was delayed 7 hours going from Baltimore to Las Vegas. Once we got on the plane it was no longer a direct flight and the plane was filthy. The reservation clerks were not helpful at Baltimore at all. It took them 2 and a half hours just to rebook...

Pros: America West doesn't really have any.
Cons: Late flights, rude service, snippy employees.

I was flying to Ft Lauderdale on the 4 PM flight to arrive at 10 PM.
I boarded the plane at 3:30 and we sat there and drove around for an hour. Eventually they admitted there was a problem with the airplane and let us go. 90 minutes later they...

Pros: Despite all the mechanical difficulties, the planes did not crash.
Cons: Mechanical difficulties, delays, mechanical difficulties, delays, mechanical difficulties, delays...

Mechanical Difficulties... That about sums up my experience on America West. I recently took this airline for a trip to Las Vegas from New York. On the way there, we had to one-hour layover in Phoenix and the return leg of the trip was direct. For...

Pros: cheap fares
Cons: long delays, lousy customer service

I have had a series of bad experiences with America West. Long delays and lousy customer service are the most salient points.

* Delays: One flight was delayed due to a "broken seat." After several hours the gate was quietly...

Pros: my life was spared
Cons: everything else

I was traveling with five of my friends for a long awaited vacation to sunny Las Vegas. Upon entering the airport (Port Columbus) I knew this flight was doomed. Not only did they not have seats for everyone in our party, we stood in a line of...

Pros: cheap
Cons: constant delays, cancellations and equipment failure

I'll be honest: I like no-frills. I like low fares. But I refuse to fly America West again, no matter HOW cheap they are. Its a pity - they used to be a really decent airline.

I have had the dubious "pleasure" of flying America West...