America West

Pros: 0
Cons: millions

I'm sorry, but America West has got to be the worst airline that is still in business. I often wonder why they are in business with the way they treat their customers. I have been flying AW for 17 years now (and not by my choice) and have found that...

Pros: nothing
Cons: late, rude staff, incompetent assistance

This airline was the worst airline I had been on in my life. They were not on time and the employees of the airline were very short with people and rude at the same time. Knowingly that we were to get a snack on the plane on our trip, we were to find...

Pros: Price was competitive
Cons: Canceled flight, lost luggage

I planned this trip as for 2 months as a surprise birthday present for my husband, who always wanted to go to Las Vegas. Here's the story of our phantom LV trip:

Friday:
6:30 am - left Washington National airport
8 am - arrived...

Pros: reasonable airfare
Cons: flight schedules

Within the past couple of months, I have traveled on America West approximately 3 times. Their fares are pretty reasonable, so I thought I would give them a try. On my first flight, I was forced to run to the gate because they don't check-in passengers...

Pros: Snack pack is great! Great prices, on time or even early arrivals!
Cons: Frequent stops in Phoenix, typical airline delays (can't blame them, they can't control the weather)

I personally have had a great experience flying with America West Airlines (AWA). I fly to Las Vegas from the midwest a lot, so AWA is a great choice for me. Of course there are the typical negative aspects you will expect from airlines these days:...

Pros: nothing
Cons: everything

Terrible service, lack of crew, and bad food is only the beginning of this horrible experience. The flight was also delayed and the baggage check in was unacceptable. I did not like anything about this airline, and will never fly it again. The prices...

Pros: Good price, service and meal.
Cons: Don't fly out of some of the places I go to.

I really had a nice experience with America West. It was the first time for me with this particular airline. They gave me a good deal on tickets, $250 round trip from Portland, OR to Dallas/Ft. Worth, TX. The meal on the flight was very good. It was...

Pros: Not sure?
Cons: Unsafe?

My daughter just flew American West from Chicago to Ontario California. She had a lay over in Phoenix. The flight from Phoenix to Ontario was a nightmare. A man who was very drunk got on her flight by accident. He thought the flight was going to San...

Pros: TRY HARDER
Cons: FIRE THE DEADWOOD

AWA has a great fleet, well maintained 737's, top pilots, fairly good cabin attendants. But their problems start with from faceless 9 to 5 managers and the lousy pay they offer ramp and gate people. Do you think underpaid front people would be helpful to...

Pros: Please give comment
Cons: Thank you very much!

My girlfriend booked one round trip
ticket from Houston to Riverside to see me.When her
vacation ends, I drove her to the LAX airport to take
the American west Airline.When my GF and I stood in the
line,I found one flight to Las...

Pros: cheap
Cons: not reliable, rarely on-time

Geez, what else can I say? America West is bad news. I was flying from Virginia to Oregon and the tickets were cheap. Well now I know why. For one thing America West offers very few non-stop flights, which is a hassle and since I flew to Ohio, then...

Pros: found flight attendants pleasant
Cons: felt like we were getting the runaround

After reading some of the America West stories I find mine is not unlike the others, flight to Vegas-wonderful, trip back different story. Flight back was overbooked, finally got on plane one hour late, supposed to arrive in Orlando,Fla at 6:30 A.M.,...

Pros: cheap fares, competent & courteous employees
Cons: same as every other airline - cramped seats

After reading all of the complaints against America West, I was quite apprehensive about flying them from DFW to Monterey, Ca. I had the same experience with them seven years ago. They lost my reservation and had no record of my ticket purchase and...

Pros: cheap but not worth it
Cons: packed, small seats no leg room and felt like the reservation didn' even count.

I had a reserved ticket for NY to LA with a stop over in Las Vegas. It was on a wednesday, and i showed up one hour early at the airport. They had only two agents at the checkin desk for all their flights, and it took about 45min for me to get to the...

Pros: Fairly Inexpensive Direct Flights
Cons: Poor Service

My husband and I have gone out to Las Vegas on vacation two years in a row now. Each time, we have flown on America West airlines and each time we have had problems. Our second flight was awful. We arrived at the airport early to check in. We came...