America West

Pros: Clean planes, friendly crews, low fares!
Cons: Limited service, relatively small fleet

I used to live in Columbus, Oh, and when I traveled to and from that city I used to fly America West as they consistently had the lowest online fares. I had never really even heard of them before I booked my first flight. It turned out to be a great...

Pros: Great Service with Great Prices
Cons: None

After moving from Salt Lake City to Tucson two years ago, I have taken many flights between either Tucson or Phoenix to Salt Lake on America West. I have had nothing but excellent customer service and on-time flights. All of the ticket agents at Salt...

Pros: newer planes
Cons: Everything!

Warning! Avoid this airline at any cost. Their flights are always either delayed or cancelled. What's worse, is that they will never tell you the truth about the status of a flight until the last minute. Never, never fly America Worst from Portland to...

Pros: terrible air line
Cons: they did not crash

I have recently traveled on American West Air Line and found it to be lacking in so many ways. The on board crew were certainly less than helpful, the seats were to close together, the food was an embarrassment, we were late leaving and therefore late in...

Pros: cheap, good movie
Cons: not very comfortable

On a particular journey, I waited until the last minute to get my ticket. I found a good deal with America West through the internet.
The plane trip was comfortable, but somewhat crowded. The stewards were friendly and helpful. I traveled...

Pros: Cheap and Classy Service
Cons: none

I travelled on this airline after booking over the net. LAX to Baltimore and the airline couldn't have done a better job. A short stop over to see Las Vegas and landing in one of the easiest terminals for passengers in the country.

Access to...

Pros: Nice color scheme
Cons: Can't handle busy times, schedules flights too close together

If you fly into Las Vegas regularly, you better be in a gambling mood. Not just because of the illicit lure of the casinos, but also unholy crapshoot that is America West Airlines.

To be fair, I fly Northwest Airlines the most, and so, only...

Pros: Price
Cons: Long lines, food, hub locations

I've flown on America West a couple of times now, and the best that I can say about them is that their prices can't be beat. The last time was roundtrip from Detroit to Portland, with a stopover in Phoenix. Not exactly the most direct route, to say the...

Pros: Low Fares
Cons: Pre-assigned Seats are hard to come by.

America West is a great airline if you can deal with the economy service that goes along with their low airfares. Among the more frustrating aspects of travel on America West is their policy to hold out as many as 70% of available seat assignments until...

Pros: Cheap tickets
Cons: Bad service

I traveled American West for the Thanksgiving holiday. It was the worst experience I had ever had in flying. I have flown quite a bit in the last four months to Oakland California on Horizon Airlines. I flew back home to Iowa to see my parents. The...

Pros: Low fare
Cons: Late or cancelled flights

On a recent trip to Phoenix, I had the misfortune of being booked on America West. Leaving Kansas City, we were 1 1/2 hours late and no explanation was given for the delay. Returning from Phoenix, my flight was delayed for 5 hours. There were four...

Pros: safe
Cons: not enough food

Last summer after I returned from my trip to Europe, I had to again board another plane to Vegas for a family Reunion. America West flies the newer Airbus A320 which i was lucky to fly on. I had an enjoyable flight actually. The only thing i would...

Pros: Inexpensive
Cons: Very poor customer care

AW tends to overbook their seats from Las Vegas pretty dramatically. There is always a very long line (2+ hours) to check in with your luggage. DO NOT believe the employees who move up and down the line reassuring you that you can not miss your flight....

Pros: price
Cons: everything other than price

I think most everyone who's ever flies on America West knows what to expect, and I've come to the realization, that the airline doesn't even try to give you good service. Their marketing plan is clear: cheap travel, no perks. And when I say no perks, I...

Pros: comfortabl e ride
Cons: bathroom door wouldnot stay closed, did not smell too good.

I recently took a few flights with American West. Last Saturday I took a flight from my hometown into Phoenix. From there, I went to Atlanta. Five days later, I took the same trip back home. I did not have any problems getting my airline tickets or...