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by jetbluea320 , Apr 21 '02
Pros: Comfortable Seating, Average Meals, Nice FA's Cons: Timeliness, Constant Aircraft Downgrading
Hello, its me again. Just to point this out, all my reviews are going to have the same title so you can easily identify which ones are mine. So, here I am, about to write about the America West Airlines experience. Other reports include jetBlue and...
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by luciousfan3012 , Oct 01 '04
Pros: Nice service and legroom, good food and entertainment, and good landing. Cons: Uncomfortable seat position, cold temperature inside the aircraft.
I have heard in the past that America West is a nightmare. I have heard that it always was delayed, and that some people in Phoenix refer to it as, "America's Worst." However, this isn't what I experienced when I went on America West. I went on ...
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by chief , Jul 14 '00
Pros: low fares,adequate service,on-time flights Cons: cramped seating, rough handling of baggage
I have flown America West three times on short trips. I have mixed
emotions concerning the airline. America West saved me twenty per cent
on the fare. The clerks and flight crew were courteous and acted in
a professional manner....
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by momwithfive , Feb 01 '00
Pros: Less Expensive Cons: Not as personable as other airlines.
America West needs to screen its applicants better and not hire so many grouchy ones.
Nine times out of ten when I have flown American West I have found the attendants to be evasive and aloof when it comes to the needs of the passengers. Many times...
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by tobeybarnes , Jan 09 '01
Pros: Not sure? Cons: Unsafe?
My daughter just flew American West from Chicago to Ontario California. She had a lay over in Phoenix. The flight from Phoenix to Ontario was a nightmare. A man who was very drunk got on her flight by accident. He thought the flight was going to San...
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by szymkras , Apr 09 '00
Pros: Frequent flier miles redeemable on other airlines Cons: Customer service problems
I have flown America West in the past, and was satisfied but I'll focus this review on my most recent trip which was last week.
I flew Philadelphia - Phoenix - Los Angeles round trip.
The flight from Philly to Phoenix wasn't bad. We...
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by acupoftea , Aug 23 '00
Pros: Friendly and Safe Cons: Not good on deadlines
It was last March. My husband and I got to go to Las Vegas, Nevada from Columbus,
Ohio. My husband Greg had earned the trip through his company. They paid for the
tickets and the hotel but we had to bring our own spending money. To begin...
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by Chico22546 , Dec 19 '99
Pros: new airplanes, comfortable small jets, and competitive prices Cons: delays in flights, changes or gates without good notification to passengers.
My most recent experience with America West has left a bad taste in my mouth for this Airline. I know that some delays are sometimes inevitable. However, when it becomes the way that an airline does business, it leaves a lot to be desired. I had four...
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by orlandoguy , Apr 20 '01
Pros: Low fares Cons: Get what you pay for
I used to work for America West Airlines as a Gate Agent in Phoenix and let me tell you, the public deserves half the blame when it comes to poor customer service. I will by no means excuse America West for the manner in which they FORCE their employees...
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by cuculuain , May 20 '05
Pros: Clean aircraft, professional flight crew, decent food. Cons: Disorganized ground staff. Bad ticket counter layout.
Recently, I paid a visit to the National Training Center at Fort Irwin, California. When I booked the trip, I had the option of flying into either Los Angeles, CA, or Las Vegas, NV. I chose Vegas because I’d never been there before, and it was only ...
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by gecin , Jan 30 '00
Pros: Good prices, friendly reps, good FF program Cons: Filthy planes, bad food, too many delays
but what airline is? I've been flying America West for several years now, 2-3 times a year, cross country, and I've watched it deteriorate right before my eyes. But to be fair, other domestic airlines that I've flown, with the exception of United, also...
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by commace , Nov 16 '00
Pros: none to speak of Cons: cramped seating in coach, chaos in Phoenix
I've flown America West several times this past year and have run the gamut of emotions while doing so.
Most of the trips have been long - like between Las Vegas and Fort Lauderdale. Being 6'5" and sitting an an AW coach seat is NOT a good...
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by lmore , May 10 '01
Pros: Cheap airfare. Cons: Weird flight times.
I wanted to go visit my Dad in Las Vegas and leave from Denver. I looked around and the only reasonable airfare was with America West airlines, it was cheaper by several hundred dollars! This is an important part of travel for me because I am in...
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by jyhming , Sep 20 '02
Pros: Professional Flight attendants, great website, excellent value Cons: Often oversold, poor gate agents in PHX hub.
Check in: I got into the First Class check-in for this international flight to Asia but the check ...
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by ninjaz , Feb 28 '04
Pros: Consistent reasonable pricing, One of the few who doesn't follow regional price-fixing Cons: Poor service in the past
My experiences with America West can be separated into the year 2000 (when I swore them off) and 2003 and later... 2000 In the 2000-2001 timeframe, my travel was mainly between Phoenix and San Jose. It was a wild time for San Jose, which ...
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