American Airlines

Pros: I got there alive...
Cons: Flights arrive late, flights rescheduled multiple times, flights delayed

Why did I fly with American? Well, the flight was free...how could I turn that down? My experience on Reno Air (now merged with American) was so bad that I would rather pay to fly on Southwest than fly on American again, even if it is free. (Flight was...

Pros: there really is more leg room!
Cons: food was bad most of the time, terrible customer service wait

I have flown American Air several times recently and have a lukewarm opinion of their service. The best thing I can say, is that there is a noticable improvement in the leg room of the coach class seats. The staff was also friendly and polite. It kind of...

Pros: Nice flight attendants
Cons: too many delays and bad decisions and bad food

I spent 16 1/2 hours at Dallas, Ft. Worth a bad decisions...I recently had the opportunity to fly American Airlines thru a free round-trip voucher from a previous bad Reno Air flight....This airline is no better since it picked up Reno Air. I flew to...

Pros: Nothing out of the ordinary
Cons: Poor, poor customer service

I fly on several different airlines each year, and by far the worst customer service I've encountered is with American Airlines. (please also see my sister's epinion on American Airlines--her i.d. is "kboo")

I flew from SFO to JFK,...

Pros: Roomier planes, food choices
Cons: No diaper changing space

A couple of weeks ago I managed the impossible. I took to small children (ages 2 and 5) from San Francisco to Chicago for 7 days. My husband was going to be on a business trip in New York and so I figured this would be the prime time to visit family in...

Pros: On Time
Cons: Sour-Faced Flight Crews; Food/Snack; Beverage Service

Because of the oppressive heat and humidity in Austin, TX, I choose to check my bags at the ticket counter instead of curbside. This proved to be very quick, since there was no line. My boarding pass was issued at the ticket counter, this way I didn’t...

Pros: Reasonably good service
Cons: no acceptable food at LAX

Airlines are a subject I know more about than I want to. My job is as a mergers and acquisitions executive of a company with a voracious appetite for acquisitions. As a result I think I am flying somewhere or other almost once a week (or more). This...

Pros: Very good IFE, great food
Cons: Expensive, seats are firmer then in business class

Last November I was fortunate enough to travel in American Airlines in First Class on one of their Boeing 777 aircraft between London Heathrow (LHR) and L.A. (LAX). I didn’t pay for this flight, but instead used 120,000 frequent flier miles to upgrade....

Pros: Extra leg room (even in coach!)
Cons: Food

I just flew on AA both to and from New York this month, and to and from Boston this past April. I tell you, ever since AA realized that cramming as many people as possible into an airplane on expense of circulation in our legs is NOT a good idea, things...

Pros: Atmoshere, comfort, service
Cons: You'll have to pay for these "Pro's"

I worked for five plus years for the catering company that caters American Airlines. In fact, American is one of their main accounts, so we would cater up to thirty flights per hour for them. I have catered their planes and also flew on them to their...

Pros: Spacious planes, courteous staff (ground & air), on time, clean planes
Cons: food

I have done a good amount of traveling, and I must say American Airlines ranks near the top of my list for overall travel satisfaction. In fact, I will say there is no better way to fly for the money.

The short of my review is as follows:
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Pros: NONE
Cons: EVERYTHING

Never again ... My stepdaughter had to fly in from Ohio on American Eagle and she was so unhappy with the flight both coming into Logan and leaving Logan that we will never book with American again. Not only was her flight delayed coming in by over 2...

Pros: I learned from my mistake
Cons: Where should I start???

This is not an opinion about an American Airlines flight or bad customer service, this is about a very bad experience I had in an American Airlines job interview.
On Sunday's newspaper they had an ad for an open interview in a hotel for the position...

Pros: More leg room (not enough when 6'2" tall) food was actually pretty good...
Cons: pay for headphones...Seats aren't wide enough (common on ALL carriers)

okay, I'll get the title part over with. We flew a LONG flight (almost 10 hours) on a 767 with the TV screens. Like everyone on the plane didn't pay enough for the tickets (probably around $1000 a piece round trip) lo and behold I had to pay $5.00 a...

Pros: everything
Cons: none

Back in October, I had to fly back to Colorado Springs, Colorado. I had to be there by Oct. 12th, in order to get my grandson out of an illegal adoption agency. I had to get a flight real fast, I got a flight on American departing at 9.30 PM, 100 miles...