American Airlines

Pros: CHEAP AIRFARE
Cons: YOU GET WHAT YOU PAY FOR; UNRELIABLE

I flew American in June from San Jose to Boston, Boston Long Island, and back the same way. The best thing about this trip was the price. The outbound journey left at 9:30pm. I called to confirm my booking two days in advance. Then I called again a...

Pros: good service all around
Cons: none

thank goodness there are still some airlines worth traveling on, and American is one of them. The experience is pleasant from start to finish. Making a reservation is made easy with the help of pleasant and knowledgeable agents. Checking in, even at peak...

Pros: Good Overall Airline
Cons: None really

When You think of airlines, what comes to mind? Is it those cramped seats, those deadly meals, or maybe it's the tiny bathrooms. Whatever comes to mind, air travel has progressed a lot from where we used to be. Sure, travel may be rather expensive,...

Pros: International Miami gateway; service; PRICE
Cons: 727-200 aircraft

I just returned from Seattle, Washington to New Orleans yesterday because of a family emergency. AA had the best price (surprisingly). However service between these two cities is non-existant. I hope non-stop service is established soon. There is a...

Pros: Great service
Cons: Weak on getting off on time

When flying in the eastern part of the united states it is very difficult to stay away from American Airlines whether you like it or not. The story I'm going to tell you is an example of how great the "baggage check-in people" at AA are.
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Pros: none at all
Cons: poor service, rude hosties, rubbish food, disinterested staff, huge check in queues

I have just received a letter from BJ Russell dated the 19th of January, which relates to the unfortunate flight 54, Chicago to Manchester, England I took with you on the 18th. Let me tell you what happened. Our journey started in Orlando, we ...

Pros: great staff
Cons: sometimes late

When I was a child I remember clearly now being given the grand tour on American Airlines. I still have my AA pin in wing shape. I remember how kind the airlines were to such small children. We were stuck circling over Chicago for 3 hours. Of those on...

Pros: -
Cons: -

I came to America by taking American Airlines. It was my first fly and flew overseas. I was quite nervous not only the flying but also the strange country. So what did I do? When I change my plane at Los Angeles Airport, I was really in trouble....

Pros: good services, nice employees
Cons: Bathrooms

Have you ever taken a plane flight to California where they dont give you the nuts? well if you take American Airlines there you will get the nuts and courtesly treated. They fluff your pillows, pour your drink and give you headphones. I believe they are...

Pros: lots of leg room, decent prices
Cons: the usual hazards of flying: delays and frustrated people

So, I flew home for Thanksgiving using American Airlines. I received a great price for the ticket. The flight experience, however, was really...interesting.

I will give AA this much: I wasn't cramped during my flight. American Airlines has...

Pros: Courteous staff, timeliness, ok food
Cons: bad radio stations!

I have only been on a plane four times and it has been American Airlines each time, so I cannot give comparative knowledge, I can however give the facts on American itself. For the most part, arrival and departure are timely and all my baggage was...

Pros: Good rates, good locations
Cons: Inefficient and indifferent customer service

This is just one man's experience, but hopefully it will give the readers insights into how American handles things when the burner is under them.

Two years ago I took a trip from Boston to Los Angeles. It was a direct flight; I must give...

Pros: lots of destinations
Cons: bad service

I have never been on American Airlines flight that has been on time. I have been on many that have been late, canceled, full, etc, etc. Perhaps I just have bad luck, but it doesn't leave me with a great feeling about the airline overall.

I...

Pros: Safe
Cons: Services sliding-down

I have been travelling for the past twenty-nine years and have used most airlines in circulation, (and some long gone) and one of my favorites used to be American Airlines. The service was good, the stewardess were friendly and the overall atmosphere of...

Pros: many available flights
Cons: bad workers, irresponsible, not happy

My overall experience with this airline has been horrible. I've lost my luggage and had go two days without anything, my bag has been broken and they have not reimbursed me for any of the damages. I also had to wait in a forty-five minute line to...