American Airlines

Pros: Extra leg room
Cons: Bad food and inflight entertainment. Extra leg room is not on all planes.

Does American fly anywhere else besides Miami and Dallas on from Newark,NJ? Just checking out some flights from JFK, which is supposed to be one of the busiest airports and most popular in the US, what I got from reseaching seems pathetic. I looked up ...

Pros: Your bag may arrive at your destination.
Cons: Valuable items within your bag may not arrive at your destination, and they don't care.

This is a quick recap of challenges you may face when items are stolen from your checked bags. It began upon arrival in Caracas Venezuela from Washington, DC on a vacation. Immediately upon receiving our baggage in Caracas, my son checked his bag for ...

Pros: I'm still alive
Cons: Screwball scheduling, hotel screw ups, rude employees!!!

My wife and I recently had the displeasure of traveling on American Airlines on our Honeymoon to Jamaica. This was absolutely my worst travel experience ever. Our outbound flight was scheduled to leave New Orleans at 6:45 am, and was delayed 45 minute ...

Pros: More room throughout coach
Cons: Less room throughout coach in the future!

As a Platinum Advantage member of American Airlines, I have done quite a bit of traveling on AA and its smaller airline, American Eagle. Normally, the flights are decent enough, considering the cutbacks and security hassles. But my flight on January 7th ...

Pros:

Airplane problem was found before take off.

Cons: No decision making ability, bad service, delays, and lay overs.

I have never experienced such a disorganized company.In June, I received a phone call one of my parents had unexpectedly passed away. Immediately I was on the phone making airline reservatons. Because I booked my flight 4 hours before the ...

Pros: none that I can think of
Cons: anti-child anti-family policy, communist-era customer relations

I flew with my wife and infant son from London to New York this summer on American Airlines. I booked the flight because it was the only airline I found to cash in some miles racked up on my credit card. What a mistake! As other reviewers have noted, ...

Pros: They let you off the plane when it's over
Cons: No food, no regard for a timetable, $5 for a headset for c grade movies

I flew with American Airlines in October / November, 2000, largely because they are a member of the One World Alliance.

I flew LA - SFO - Chicago - Baltimore - Chicago - LA over a two week period, so there was a mix of short and longer...

Pros: Took off. Flew safely. Landed. Good price. Went where I needed, when I needed.
Cons: Disorganized Tucson checkin. S80s are really noisy.

Usually fly Delta (312000 FF miles), but American had the flight I needed to Tucson. I'll fly 'em again (especially if Delta goes to the great terminal in the sky), but not without reservations. I mean, American may or may not be my first choice. ...

Pros: Safe flights. Pilots make it a point to update passengers regularly.
Cons: Delays, rude staff (exception pilots), inefficiencies across the board.

Between the two of us, my husband and I have flown multiple airlines around the world. Never have either of us experienced the number of snafus we recently endured with a trip from Atlanta to Calgary. Upon arriving at Atlanta's Hartsfield airport a ...

Pros: I have always made it to my destination
Cons: Abysmal Customer Service, discriminatory advantage miles program and many others.

Discriminatory about Frequent Flyer Miles As frequent Flyers I think we can all agree that there is no difference if a traveler makes a long-haul flight or a hopper, all the same we are required be at the airport at least 2 hours prior to take off. ...

Pros: Better food, quick hub for departing flights. More legroom.
Cons: ticket agents and re-check

I have flown transatlantic mostly on Delta but this time I used hotwire.com in order to get a cheap summer flight. They put me on American Airlines with a flight from Ft. Lauderdale to London Gatwick on 6/15/02 for $648 r/t.

The check-in...

Pros: Many available flights. Reasonable prices.
Cons: Nothing I can think of at this time. I don't fly much.

I am unfortunately confined to a wheelchair and recently I had to make an emergency flight from Hartford, Ct. to Portland, Or. to bury my father after he died of a massive heart attack. The people at American's reservation center were extremely...

Pros: Got from point A to point B
Cons: Too many to list here

I booked three tickets for my family from San Jose, CA to Louisville, KY. On the return trip home we were told the plane would be delayed though no reason was given and the plane was at the gate. I questioned whether we would make our connecting flight ...

Pros: Sometimes it's cheap
Cons: No regard for time or comfort of traveler.

I traveled from Burbank, CA to Omaha, Nebraska during the holiday season of 2006. AA managed to lose my luggage on the departing flight. They told me my luggage would arrive several hours later and would be delivered. After about six hours I called ...

Pros: Easy online booking, great fairs
Cons: outdated check in, rough flight, damage and missing luggage, improper plane repairs.

My husband and I decided to take AA in a flurry of flights from Chicago to Boston because they were considerably cheaper than United. The website is very easy to use. You can actually see on their site what seats are available at the time of your ...