American Airlines

Pros: Oneworld alliance; route network
Cons: Horrendous service; old, dirty aircraft; reckless pilots

American Airlines is without question the worst airline in the US. For several months a few years back, I flew American from NY-JFK to Bermuda on a weekly basis and was appalled by the service. The 757s used on the route, were run down and dirty. The...

Pros: quality entertainment, didn¡¯t lose my luggage unlike Northwest Airlines
Cons: bathrooms were always full, especially after meals.

I feel that American Airlines was the best airline that I¡¯ve flown on so far for an international trip. The international plane my family and I were on was exceptional. The Aircraft The first thing I¡¯ve noticed was that the plane was very ...

Pros: On time, no hassles at airport, roomy seats.
Cons: Not the cleanest plane, expensive snacks, snarky flight attendants

I recently returned from a trip to Barbados and flew American from Atlanta to Miami, then Miami to Barbados. Flying out of Atlanta was a piece of cake. American is sort of separated from the rest of the nightmare that is Hartsfield so it's much easier ...

Pros: Snack lunch, more leg room, my favorite airplanes,friendly customer service
Cons: Not always the cheapest flight

I don't fly a lot. I'd like to...not because I love to fly, but because I love to travel and hate car trips. Still, over a period of years, I have discovered that the MD80 is just about my favorite airplane. American uses them for short trips of two...

Pros: Generally on time, courteous staff, and they go just about everywhere
Cons: Cheapo food service (not just AA, an industry issue), and occasional small snafus

I fly in the range of 70,000-80,000 miles a year, mostly business travel with one or two family vacations annually thrown in. So put this review in the context of someone who sees abundant, regular opportunities to be pleased -- or displeased -- with...

Pros: Absolutely None
Cons: Rude Attendants, checkin staff, old planes, minimal snacks, no customer service,no tv. everything

I fly about 4 times a year. This time I had a bit of a budget so I took the cheapest flight rather than book through WestJet or Air Canada like I usually do, although this flight was not much cheaper than the ones I usually get through a better airline. ...

Pros: Awesome Service, Early Arrivals, Best Pilots, Pretty much Everything Overall!
Cons: Hmm... Tough

First of Two Part Series My parents and I decided to go to Spain, once we decided, i searched for the best fares. We found a flight from New Orleans, Louisiana (MSY) to Madrid, Spain (MAD) with a connection in Miami (MIA) Check In The Check In ...

Pros: Efficient, caring
Cons: Prices are high

My choice of airline here in the States is American all the way.

The stewardesses are polite and helpful. I was flying with my daughter to California a couple of years ago and she started to get this really large bump on her cheek. It looked...

Pros: AA has an exceptional PR department
Cons: Everything

I live in an AA hub city and am, therefore, forced to fly it, especially as I travel often to Latin America and AA is sometimes the only choice. I'm not one to write reviews, although I could write many about the rude treatment I've received from AA ...

Pros: Good service, plenty of leg room, friendly people at gate
Cons: None

I flew for the first time on American Airlines. I found it to be hassle-free except for my own creations. I missed my first flight and easily got aboard on the second flight. The attendants were willing to work with me and very friendly. I found the...

Pros: There are other airlines that I can use.
Cons: Customer service treated a veteran horribly without any consideration of his heath and well being.

I purchased a round trip ticket and had to change my departure time.  I was unable to find an accommodating flight on AA so I purchased one on another airline.  When I was dropped off to return home, I was told at the ticket counter that my ...

Pros: No customer support, late 18 hours, little compensation, expensive, charge full fare for 2year old.
Cons: Terrible customer service, expensive, slow, late, mechanical problems, no compensation, held hostage, no food/drink.

My family and I had an American Airlines flight from Bogota, Colombia to Orlando Florida on 8-12-07. There were 3 of us including my wife and 2 year old son. They charged us a full fare ticket for my 2 yr. old which I thought was abusive. We paid ...

Pros: I got to my destination, the flight was non-stop, Close to on-time
Cons: dull flight attendants, bad seats, No food (LAX-DFW), unclean restrooms

I just recently flew American Airlines from Los Angeles to Dallas, TX. I was in Dallas for only 2 days on a business trip.

----PUCHASING TICKET----
I went on to AA.com to get a ticket on American Airlines. It was a last minute trip, and...

Pros: They have airplanes that fly
Cons: American Eagle is scary; flights bad for stomach

I've only flown American Eagle, the smallest shuttle jet owned by American Airlines; this is not due to any love I have for the company but out of financial necessity. The $89-99 tickets for flights between Raleigh/Durham to Philadelphia or Newark are ...

Pros: None
Cons: Too Many to list....read the review!!

I am absolutely LIVID about my recent experience with American Airlines and I feel I must warn everyone of their Unbelievable Incompetence. My Honeymoon started by getting to the Kennedy Airport, NY 3 hours early for a flight to L.A. where we would ...