American Airlines

Pros: Legroom on MD80, On time, Perfect baggage handling
Cons: Must ask for the whole can of soda, flights changed without telling us

I just came back from a rather typical American Airlines experience. I often fly with United, so the extra legroom was a nice touch. My itinerary was Chicago to Tampa, and the Orlando to Chicago with a tight connection in St. Louis (bah!) Let me ...

Pros: Smooth jets, on time, easy check-in, easy boarding, good rate, most personnel were friendly
Cons: flight cancelled, a rude flight attendant on return trip

My recent trip on American was a short direct 1 hr 20 min flight from Laredo, TX (LRD) to DFW on two Embraer aircraft (one was the 140 which holds around 45 and the other a 145 which holds 50). Booking As always, I have never had a problem ...

Pros: extra leg room
Cons: late flights

I made a recent flight with American Airlines from Kansas City to Chicago(and back). The flight from Kansas City was scheduled to leave at 10:05. We left the terminal at MCI at about 11:45! By the time we taxied to the outmost runway (thanks to MCI...

Pros: Got there in one piece, competitive on certain routes price-wise
Cons: Everything about the flight.

There are certain minimum standards that airlines must meet in order to call themselves airlines at all. American Airlines does not meet them. In terms of baggage handling, food service, inflight entertainment, and general percieved quality, they fall ...

Pros: Their Frequent Flyer program is the best and they fly everywhere I want to go.
Cons: No food! What ever happened to the Bistro Bags?

We fly a lot. Every month it's off somewhere. But mostly we fly to the same locations as we live in Wisconsin and there is no place you would rather NOT be than in Wisconsin in winter. So south we go. Our favorite destinations are Key West and the US...

Pros: Large choice overseas and domestic routes
Cons: Lousy customer service Rude checkin attendents Lousy food

The 2 times I have flown American Airlines I have experienced rude check in attendants, and just pla ...

Pros: relatively roomy, good customer service
Cons: same problem as with all airlines - delays

I am a frequent flier. I have experienced many trials of flying such as seriously delayed flights, days of inclement weather, surly employees, lost luggage, "lost" vegetarian meal reservations and being stranded at connection points. I have traveled...

Pros: Friendly service, beverages, great baggage handing, customer service
Cons: No snacks were served on my flight, delay

I recently flew American Airlines on a flight from Colorado Springs, Colorado to Wichita, Kansas.  Checking InChecking in was a great experience. I always get my first impression from the way I am greeted ...

Pros: You can rack up a lot of free miles
Cons: Hateful, smug and non-caring employees.

I was told by the ticket agent that the advantage miles tickets were worthless. After missing a flight due to a broken water pipe and traffic, I arrived at the counter 29 1/2 minutes before the flight departed. I was refused to board, but was told ...

Pros: Hey, we didn't crash or something
Cons: nasty crew, vile restrooms

I never thought I'd be touting the merits of United, but they have it way over American.

Most of this is just a sour grapes whine, but it was the crappiest flight I think I have taken. And I have flown on Aeroflot, the decrepit Russian...

Pros: It's not the only Airline available
Cons: Unacceptable service

I recently flew the four leg R/T from Denver to Lima on AA and was very disappointed with their serv ...

Pros: Lower prices on some flights. Several destinations, both national and international.
Cons: Inefficient check in. Not customer service oriented. Poor safety rating.

I've often heard that we American tourists are accused of being rude and disrespectful. Well, it's also true of American Airlines. We have flown American 3 times in the last few years. Mostly because we have used hotwire.com or priceline.com and ...

Pros: seat leg room, service, TV programs, relaxing interior desighn, mostly on time
Cons: food (as with many other airliners)

My mom and I almost always take a vacation every year to Japan to meet my grandma. We Always take American Airlines to go and come back. This year though, we had to take JAL to come back because their were no seats on AA open for the return trip from ...

Pros: leg space, good reservation system, a lot of flights
Cons: lateness, somewhat older planes on the domestic routes

I will break this review in two sections; The first would be the domestic flights, the second would be the International flights. I have taken numerous flights out of Dallas-Ft.Worth(DFW) into LAX, SFO, JFK, EWR, IAH and here's the breakdown. It is ...

Pros: travelocity!
Cons: flight cancellations, stolen personal items, HORRIBLE CUSTOMER SERVICE, LIES, Discriminating against Disabled People

I can not tell you how much I HATE this airline... and I've never even flown with them. But my mother has. And I will make sure that she never flies with them again. And while I'm at it, I MIGHT just file a lawsuit for the way they've treated me, my ...