American Airlines

Pros: Received a travel voucher!
Cons: Process took me a long time

I would like to share my good experience with American Airlines, which may be very useful for you to know. Because of my busy work schedule, I had to cancel my personal trip to Asia in 1998. Well, how much did I waste? The round trip ticket cost me...

Pros: Tend to be cheapest national carrier, good service on ground and in flight.
Cons: None in my experience, except maybe somewhat dirty planes and the one delay I had...

Okay, this trip took place a few years back, in 1997 to be exact. But the memory is still very fresh in my mind. I have flown them numerous times before and later, after this trip, but since the flight hours were the longest I feel it’s best to write my...

Pros: Provide same day connections from LHR to HNL/KOA/OGG/LIH
Cons: Appaulling drop in standards, comfort levels, delays, baggage handling and overall loss of interest

Updated 1/7/07. I did the same trip again. None of the Transatlantic segments had Flagship Suites, 3 of the 4 segments were substantially late (one by 7 hours making the flight a red eye). Bags were lost once and one bag arrived at LHR with only one side ...

Pros: Extensive route network, 777 aircraft, lots of room in coach, OneWorld, available discounts
Cons: Usual airline problems, website needs a little work

Before we begin…

Airlines have been getting a lot of bad press lately. We’ve all heard about (with increasing frequency) rude ticket agents, disgruntled flight attendants, cancelled flights, lost baggage and shabby maintenance. That’s...

Pros: Cheap tickets
Cons: Rude, obnoxious flight attendants and customer relations department that doesn't care.

My husband and I flew back home to DFW from Orlando this past Sunday (March 7, 2004) and this will be the last time that we ever fly on American Airlines, due to the rudeness of their flight attendants and the "so what" attitude of their customer ...

Pros: Mostly on-time; decent handling of mechanical difficulties; leg room; good price
Cons: Slow check-in; mechanical delay with confusing announcement thereof; small meal

I flew SLC (Salt Lake City) to IAD (Washington-Dulles) on May 31-June 1 and IAD to SLC on June 4, wi ...

Pros: Good customer care, friends service, clean planes
Cons: Tickets to Dallas and most of Texas are a bit higher then some

American Airlines is the only airlines I have flown state wide and I have yet to find a reason why I should not flight with them. Back in 1998 was the first time i had ever flown and let me say that I never though I would be in the air with anyone. I...

Pros: extra leg room, clean cabins, professional crew
Cons: expect delays in Chicago on American Eagle; they forgot to give us fuel

I have always wanted to fly American Airlines but never had the chance until March because their fares have always been high. I paid $333 round trip from Chattanooga, TN to Denver for Spring Break on Travelocity.com, which was about $50 cheaper ...

Pros: Assertive crew, great condition of planes
Cons: Food was a little scary.

I have heard a lot of negative things about American, but never tried them myself until last week. I was pleasantly surprised! Every single person was friendly to us, from the counter to the flight attendants. But we didn't have a...

Pros: Like a vacation in the air
Cons: LAX airport AA ground services

Fly first class from LAX to Dallas Love Field for the price of coach. It is no mistake and anybody can do it. You'll enjoy a wide leather seat, lots of foot-room, free adult beverages, gourmet food, good flight attendants, and skilled...

Pros: great safety record, excellent connections and alliances, great mileage program
Cons: none that I can think of

American Airlines, one of the world's giants, is also one of my favorite airlines (and it has nothing to do with the fact that its major hub is my hometown, ahem, as well as Dallas Ft. Worth). It is an airline that I have been flying for a long time,...

Pros: Great service at DFW. Cheaper than southwest most of the time.
Cons: The friggin weather!

After reading some of these reviews, it is apparent that many people do not understand the airline industry, airport operations or the major changes the industry has endured in the last decade. First off, put Airline Travel into perspective. You board ...

Pros: We eventually DID get home!
Cons: Poor communication, poor customer service

We are normally loyal to Delta Airlines (and with good reason), but on our trip to Jamaica in March of this year (2003) we got a good deal on airfare on American. Our flight to Jamaica (OKC to DFW to Miami to Montego Bay) was long but uneventful. We e ...

Pros: More room throughout coach, good fares and nice aircraft.
Cons: Boarding system and scaled back meal service.

This is my first trip on American Airlines in awhile and I am quite impressed by their service. I will just summarize the main points

Check-In:

Checkin was quite a mess at Jacksonville. Now all TWA passengers checkin...

Pros: Landed safely
Cons: Unable to know if she landed safely

My daughter spent New Year's in Paris, she marched in the New Millenium Parade in Paris, France. She flew on American Airlines.

While at home, I tried to track her flights on the internet. She had 4 flights for the round trip. What a joke!!...