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Rated a Very Helpful Review by the Epinions community
Sep 11, 2000
Pros: None
Cons: Total discomfort
Summary: I recently had occasion to travel on Delta Express from Fort Lauderdale to Boston. Delta Express was chosen because it was the only non-stop available. Next time I'll go back to my usual Change planes routine.
The aircraft is designed to get ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Sep 9, 2000
Pros: nothing on my last trip
Cons: 15 hour delay! Is that even possible??
Summary: About half a year ago, I used Delta to fly to Florida. I came there about an hour and a half before the plane was supposed to take off. Everything went well, until I received the news at the gate: Something was wrong with the airplane we were supposed to ... read more
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Rated a Helpful Review by the Epinions community
Sep 7, 2000
Pros: will always fly Delta
Cons: Will change planes to fly Delta VS Direct rt
Summary: I have been in customer service for 22 years. When someone like me see's customer service in action it is easy to judge quickly, differing levels of customer service. I had flown on many different air lines, always to return To Delta. The helpfulness ... read more
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Rated a Very Helpful Review by the Epinions community
Sep 5, 2000
Pros: Very helpful
Cons: Bad Lay overs Sometimes
Summary: My husband and I finally got to take our honeymoon, we were flying from Tampa, FL to Las Vegas. We stayed at the hotel in the airport in Tampa, because we had a early morning flight. The next morning we rushed to get down to our gate, only to find out ... read more
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Rated a Very Helpful Review by the Epinions community
Sep 2, 2000
Pros: Good equipment
Cons: Atlanta
Summary: First of all, I have tried to get all the Delta opinions several times, and the page locks up after 298k. So I will enter this opinion without benefit of all the others.
Since I was a "Delta brat", meaning that my Dad worked for ... read more
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Rated a Very Helpful Review by the Epinions community
Sep 1, 2000
Pros: serves a lot of cities
Cons: unbelievably poor customer service
Summary: Up until today, I was a loyal Delta customer, and a member of their Skymiles program for more than 15 years. I regularly flew either Delta or Northwest Airlines because these were the two airlines that served the cities that I most often traveled ... read more
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Rated a Very Helpful Review by the Epinions community
Aug 31, 2000
Pros: Customer service was polite on the phone.
Cons: Not too kid friendly. Delays after delays.
Summary: I was not to sure whether to put this review under Delta Airlines, or under Priceline.com. So since the bulk of the review will be about my most recent flight on Delta, I guess this is the right spot for this review.
On my move to Florida, I ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Aug 28, 2000
Pros: tv's on the seats
Cons: nothing i can think of
Summary: Nothing could be finer than to be flying delta in the morning!Yeah i know the song did not go like that,but it makes sense to substitute a great song with a great airline.Delta was the most comfortable airlines i have ever flown on.
... read more
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Rated a Somewhat Helpful Review by the Epinions community
Aug 28, 2000
Pros: none
Cons: pay a lot for the privilege of having them damage your bicycle
Summary: Delta, in an apparent effort to start making money on the baggage of its passengers, has raised the fee for carrying a BICYCLE to $75 each way. This is so no matter whether you ship the bike with both wheels on, one wheel off, or both wheels off the ... read more
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Rated a Very Helpful Review by the Epinions community
Aug 24, 2000
Pros: Cheap tickets, reasonably comfortable
Cons: Seat comfort and entertainment needs updating
Summary: I admit it. I am spoilt. I fly first or business class on most of my flights, be they within the US or abroad. My company takes care of me. And so do the airlines I fly most. But on a recent trip to the Netherlands, I had to buy a ticket last ... read more
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Rated a Helpful Review by the Epinions community
Aug 16, 2000
Pros: Safe, reliable
Cons: Stale peanuts, old planes
Summary: I have been flying Delta Airlines since I was a kid. The pilots are experienced and know how to land without making the plane bounce. My flights have always been on time both arriving and departing. The flight attendants have been very helpful, unlike ... read more
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Rated a Very Helpful Review by the Epinions community
Aug 13, 2000
Pros: NOTHING
Cons: EVERYTHING!
Summary: I recently flew on Delta Airlines from Orlando to Boston. I booked my travel 21 days in advance, and was told I was on Delta Express who offers nonstop flights to Boston from Orlando. I checked into the airport three hours early, and was told that the ... read more
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Rated a Very Helpful Review by the Epinions community
Aug 13, 2000
Pros: Friendly service, tasty food, cheap fare
Cons: Had a layover, flight delay due to weather
Summary: I was planning a trip out to Colorado this summer and was amazed at the high cost for flights. Being on a budget, I couldn't afford the $350+ tickets I was seeing with all the major airlines. I even tried those ticket brokers with no luck. Just when I ... read more
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Rated a Very Helpful Review by the Epinions community
Aug 9, 2000
Pros: good customer service
Cons: overbooking
Summary: Recently, my almost 2 year old daughter and I took a trip from our home in San Antonio, TX to Minneapolis, MN. For our journey we chose Delta airlines because my husband is a frequent flier and told me they were the best. I had flown with them ... read more
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Rated a Very Helpful Review by the Epinions community
Aug 8, 2000
Pros: good service
Cons: don't pay employees enough... he he he
Summary: First things first. I am an employee of Comair. A regional airline that is a Delta carrier. My opinion is not for or against Delta, I'm just writing this try to explain any grievance you might have against this airline.
Every single day that ... read more
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Rated a Helpful Review by the Epinions community
Aug 7, 2000
Pros: Great customer service after a delay for weather
Cons: Late leg for unclear reasons, luckily inconsequential
Summary: I had almost given up on U.S. airlines. After two recent bad experiences on United, I used some frequent flier miles on Delta to fly a SNA (Orange County, CA->Philadelphia round trip-dates of travel 7/26 & 7/28). To be fair, the first leg ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Aug 6, 2000
Pros: courteous service, well-maintained aircraft, excellent pilots
Cons: none
Summary: I work part time as an aircraft refueler at the Dallas / Ft Worth International Airport and have had the opportunity to see the flip-side of what the average passenger sees when it comes to the different airlines.
It is obvious to me that the ... read more
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Rated a Helpful Review by the Epinions community
Aug 6, 2000
Pros: cheap
Cons: not cheap enough to justify the crappy service.
Summary: I keep trying to give Delta a chance but I find myself stuck at some airport in an overbooked, delayed, cancelled status on every trip with Delta airline in the past year. The planes are always overbooked, the service is totally ignorant. When I consider ... read more
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Rated a Very Helpful Review by the Epinions community
Aug 5, 2000
Pros: everything
Cons: none
Summary: Delta Airlines is the best airline I've ever been on. Sometimes, the planes are huge with TVS. Last time I flew on Delta, it was to Orlando, and it was a safe, fun, flight. We got to watch the Drew Carey show, listen to a radio station, or watch where ... read more
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Rated a Very Helpful Review by the Epinions community
Aug 5, 2000
Pros: Smooth flight..on time
Cons: $5 for earphones?
Summary: A couple of months ago, I called a travel agent here
in Tacoma, Washington, and explained that I wished
to travel in July, round trip to El Paso, Texas.
When he finished chuckling about anyone wanting to
go to El Paso in the ... read more
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