Review by factsfromme
February, 12 2014
Pros: Cheaper than paying for the flight with cash.
Cons: The redemption chart is a joke.
Flights subject to the old switcheroo.
Review by rickcf
December, 01 2013
Pros: Many ways to get miles
Cons: Expensive to use miles - if you find a flight.
Review by ulysses4
July, 14 2013
Pros: There are some award tickets out there.
Cons: Finding them, and the miles needed, changes rapidly.
Review by hyk_1
March, 14 2013
Pros: none, really, for international travel, but it seems OK for travelling within USA.
Cons: These miles are pretty much useless for international travellers.
Review by texas-swede
January, 17 2013
Pros: Miles don’t expire, many ways to earn miles, includes many airlines, nine bags, Delta Airlines.
Cons: A little harder to redeem miles.
Review by freddy58
November, 25 2012
Pros: their planes don't seem to crash
Cons: everything else
Review by edgy101
April, 23 2012
Pros: miles never expires but no use if you are not elite member
Cons: You have to be their elite member
Review by coldsteel7
November, 25 2011
Pros: Miles don't expire, "cheap" international flights, easy to book.
Cons: None come to mind.
Review by robertin
November, 21 2011
Pros: Easy to earn miles
Cons: Almost impossible to redeem
Review by grumpy_om
August, 11 2011
Pros: None I can think of.
Cons: Perhaps worst FF program among all major airlines.
Review by gkailash
April, 17 2011
Review by moncysamuel
January, 26 2011
Pros: nothing that I see
Cons: Worse customer sevice..
treat like dogs...
no connecting flights
Review by hfruehauf
January, 25 2011
Pros: None. The worst airline-loyalty program I've ever joined and nearly worthless from Chicago.
Cons: Terrible program. Most miles flights unavailable, sky-high costs and preposterous routings.
Review by travelplus
November, 20 2010
Pros: The best Frequent Flier Program in my opinion.
Review by pakthomas
October, 17 2010
Pros: They give away a lot of miles traveling certain routes, getting a credit card, etc.
Cons: Very limited low-level availability--especially international
Huge fees for change on award tickets
Review by darkvictory
September, 25 2010
Pros: A few times a year, you can get standard redemptions.
Cons: The rest of the year you can get extra expensive redemptions.
Review by tosimpson
September, 01 2010
Pros: Great way to waste money.
Cons: Horrible customer service.
Review by albanygalaw
July, 26 2010
Pros: I guess you get something for nothing.
Cons: The customer service is dreadful .
Review by exita1a
July, 15 2010
Pros: None unless you plan trip a year in advance
Cons: Terrible reward system
Review by Bryan_Carey
June, 08 2010
Pros: Lots of ways to earn and redeem; Plenty of partner airlines
Cons: Hard to find available seats
Review by blackstone03
May, 11 2010
Pros: When there are no flight problems---you are treated like everyone else.
Cons: When there are connecting flight problems--no help getting you on any other flights