Delta SkyMiles

87 ratings (85 Epinions reviews)
Epinions Product Rating: OK
5 stars
4 stars
3 stars
2 stars
1 star
Share This!
  Ask friends for feedback
  • Skymiles miles are USELESS!!

    Mar 14, 2013 by
    Not yet rated.
    Pros: none, really, for international travel,  but it seems OK for travelling within USA.
    Cons: These miles are pretty much useless for international travellers.

    Summary: The Skymiles program used to be one of the best, many years ago. I don't know what happened to change it to one of the WORST around!! maybe some crafty, MBA manager came up with a bunch of tricks to boost revenue?In a nutshell, I live in Europe and ... read more

  • worst mileage program ever

    Apr 23, 2012 by
    Not yet rated.
    Pros:  miles never expires but no use if you are not elite member
    Cons: You have to be their elite member

    Summary: I used to fly united all the time but last year I had to fly delta because the person I was travelling with was a platinum medallion member and he booked a ticket for me too. After that I joined delta skymiles program. I have flown on delta since then ... read more

  • Our ruined family vacation by DELTA

    Jan 26, 2011 by
    Not yet rated.
    Pros: nothing that I see
    Cons: Worse customer sevice..
    treat like dogs...
    no refunds..
    no hotels
    no connecting flights

    Summary: We travelled on Delta Flight dated Dec 3 from Atlanta to Trivandrum (India) via Dubai with 2 Infants. The Flight got delayed and as a result of that we missed the connection flight (Emirates Airlines) as soon as we landed in Dubai. The Local Delta ... read more

  • Delta's Skymiles from Chicago? Forget about it!

    Jan 25, 2011 by
    Rated a Very Helpful Review
    Pros: None.  The worst airline-loyalty program I've ever joined and  nearly worthless from Chicago.
    Cons: Terrible program.  Most miles flights unavailable, sky-high costs and preposterous routings. 

    Summary: I got my 75 K Delta miles thru an AmExCo card I had years ago, cancelled the card as worthless and remain stuck here in one of the world's busiest gateways, Chicago, with my largely useless SkyMiles despite repeated attempts to use them ... read more

  • There are much better programs out there!

    Oct 17, 2010 by
    Rated a Very Helpful Review
    Pros: They give away a lot of miles traveling certain routes, getting a credit card, etc.
    Cons: Very limited low-level availability--especially international
    Delta's website--terrible!
    Huge fees for change on award tickets

    Summary: I flew Northwest for years before the merger with Delta.  Since I lived in Asia, I arranged many award tickets to and from Asia at "saver" levels and saved tens of thousands of dollars in the process.  It took some effort but it was worth ... read more


    May 11, 2010 by
    Rated a Helpful Review
    Pros: When there are no flight problems---you are treated like everyone else.
    Cons: When there are connecting flight problems--no help getting you on any other flights

    Summary: LETTER TO DELTA---RESULTED IN AN APOLOGY AND 4 $50.00 VOUCHERS---STILL WON'T FLY DELTA AGAIN--BUT SEE WHAT HAPPENS WHEN YOUR TICKETS ARE MARKED FOR FREQUENT FLYERS: May 3, 2010 ATTN:  Delta Airlines First of all let me say that I have flown ... read more

  • SkyMiles American Express Card Stinks

    Jun 6, 2008 by
    Rated a Helpful Review
    Pros: None
    Cons: Loss of $50 and a whole lot of wasted time.

    Summary: If you are flying on a Delta flight and they offer you some amount of free SkyMiles for getting their American Express card, don't do it. I was attracted to this card because they said at the end of your first year, they would send you a companion ... read more

  • Rewards? What a joke!

    Mar 28, 2008 by
    Rated a Helpful Review
    Pros: Delta Song had nice seats and color scheme
    Cons: Seems like Delta will do everything they can think of to NOT reward you.

    Summary: Logged into my SkyMiles account and discovered that Delta had taken away my accumulated frequent flyer miles. I carefully record all transactions so knew my SkyMiles should not have expired for another 2 years. So I called Delta. Surprise -! those miles ... read more

  • Should have seen it coming...

    Oct 6, 2005 by
    Rated a Very Helpful Review
    Pros: Getting your Skymiles statement each month and thinking "Hey, I have a lot of miles"
    Cons: Telling four people they aren't going to Vegas next month because Delta stinks!

    Summary: We have used our Amex to make high end purchases for a couple of years and have accumulated gobs of Delta Skymiles. Problem is that when we wanted to take a fun trip to Vegas, flying 1st class, we find out that 1. Not only do they not even offer ... read more

  • Skymiles 2003 Program- Forget It!

    Dec 28, 2002 by
    Rated a Helpful Review
    Pros: Good website
    Cons: In 2003 changed to fare-based miles as criteria for elite status

    Summary: I have been a Delta Platinum member for at least seven years and even though I will fly about the same in 2003, under the new criteria I will not be able to make Gold status. I am switching to US Air. Delta's revised program drops the segment criteria ... read more

  • SKYMILES is for cats and dogs

    Nov 12, 2002 by
    Rated a Helpful Review
    Pros: Does not exist
    Cons: 99% failure rate in posting miles. 100% Overall

    Summary: Let me post some facts about Delta Skymiles. #1 Even if your registered for a promotion online or got email or a postcard, Delta will NOT credit the promotion if the so desire, they will give any excuse, the dog took it. #2 Don't waste your ... read more

  • Amazingly worst customer service

    Jul 7, 2002 by
    Rated a Helpful Review
    Pros: nothing really
    Cons: delays in flights, never got pending skymiles and worst customer care service

    Summary: Delta Skymiles has amazingly the worst customer care I have ever seen. I called thrice to request for the credit of skymiles for the travel that I made 2 month back from Columbus, OH to LAX, CA. But even after 1 month from the date of request, it is NOT ... read more

  • Delta is the worst!

    May 2, 2002 by
    Rated a Helpful Review
    Pros: None:
    Cons: refusal to properly accredit miles, unresponsive customer service personnel.

    Summary: I have been a member of a number of airline frequent flyer programs, Just flew to Europe roundtrip a few years ago by Northwest without a hitch, but Delta Airlines is the worst I have ever encountered. With Northwest, all I had to do was call in and give ... read more

  • Skymiles Never Took Off!

    Oct 13, 2000 by
    Rated a Very Helpful Review
    Pros: Good in theory possibly for US residents
    Cons: Communication poor; No incentive to remain loyal

    Summary: All airlines it seems have their schemes to reward regular users of their services. Most schemes are run in conjunction with ‘Service Partners’ which may include other airlines (using combined ticketing or code sharing, hotels and car hire companies). ... read more

  • Delta treats frequent flyers poorly

    Sep 7, 2000 by
    Rated a Very Helpful Review
    Pros: Internet bonuses
    Cons: VERY FEW available seats, many blackout dates

    Summary: In our two years as Delta SkyMiles members,we have been treated as if we were second class citizens. In that time, my husband has travelled a great deal for business. During the first year, he consistently flew on Delta. Because we booked ... read more

  • Delta SkyMiles: You May Want To Rethink This

    Nov 28, 2003 by
    Rated a Very Helpful Review
    Pros: I found two tickets to Cyprus!
    Cons: It takes forever to earn the miles, can almost never get a seat

    Summary: Frequent flier programs are the most confusing things that you’ll ever learn about. Some airlines like having the program because it lures customers onto their planes and gets them more money from credit card companies that they team up with. Others ... read more

  • At Delta, We Don't Love Our Most Loyal Passengers, And It Shows...

    Nov 13, 2003 by mrkstvns is a Top Reviewer on Epinions in Hotels & Travel
    Rated a Very Helpful Review
    Pros: Good alliances, good mileage earning potential
    Cons: Industry leader -- in TICKING OFF frequent flyers!!

    Summary: Ah, the joys of maximizing miles in frequent flyer programs. What airline passenger these days doesn't try to concentrate as many flights with one airline as they can, in constant pursuit of the golden grail -- the free airline ticket and a complimentary ... read more

  • Airlines can hijack you too! Thanks 9/11

    Aug 23, 2003 by
    Rated a Very Helpful Review
    Pros: Delta contacts its Platinum members with problems.
    Cons: They accept no responsibility for their mistakes. September 11th is the excuse for everything.

    Summary: As a longtime multi-year Platinum frequent flier for Delta, I have always been able, far in advance, ... read more

  • SkyMiles Customer Service Problems

    Aug 6, 2000 by
    Rated a Very Helpful Review
    Pros: Easy to earn miles
    Cons: Customer Service

    Summary: I have been flying Delta for years now and I have recently noticed their customer services problems. When attempting to redeem miles on Delta, I have encountered delays exceeding 20 minutes via their toll free number. I also have difficulty ... read more

  • You want to redeem your Delta FFM? Good luck!

    May 30, 2000 by
    Rated a Very Helpful Review
    Pros: None.
    Cons: Difficult to redeem points for first class/business class flights.

    Summary: Redeeming Delta milage is close to impossible if you want to go to a popular international destination without using double milage. We tried to redeem our Delta milage THREE TIMES to go to Korea. Each time, we had tried to make reservations for first ... read more

  • Delta SkyMiles: Ready When You Are?

    Jun 8, 2010 by
    Rated a Very Helpful Review
    Pros: Lots of ways to earn and redeem; Plenty of partner airlines
    Cons: Hard to find available seats

    Summary: If you take to the friendly skies, chances are you have established frequent flyer accounts with one or more airlines. Each airline has its own unique name for its program and while most of the rules, redemptions, and ways to earn miles are similar, ... read more

  • Free Flights and Upgrades? Advice on Getting There with Delta SkyMiles (Updated: OCT 2007)

    Jan 20, 2007 by
    Rated a Very Helpful Review
    Pros: The more you fly, the better the perks
    Cons: Miles expire after only one year without activity

    Summary: I am all about free travel and first class upgrades. If you aspire to these things too, then head right to and sign up for their SkyMiles program. It may take some time and effort, but this program will allow you to get free trips and ... read more

  • A travel program for... who?

    Jun 13, 2006 by
    Rated a Very Helpful Review
    Pros: Lots of ways to earn miles, large partner program, many flights
    Cons: Difficult to redeem flights, confusing structure, Medallion program useless

    Summary: There must have been a time when frequent flyer programs were simple: those customers who stayed loyal to an airline earned enough points to get free flights, and really loyal customers were given special perks that kept them coming back. Well, ... read more

  • The ups and downs of using Delta Skymiles

    Mar 29, 2006 by
    Rated a Very Helpful Review
    Pros: easy to acquire miles
    Cons: It can be difficult to redeem miles.

    Summary: From my perspective I have always believed there is no such thing as a free lunch. That being said I don't think frequent flyer programs allow someone to fly for free but instead allow someone to fly cheaper than regular price (sometimes a lot cheaper ... read more

  • Delta Medallion Program Takes Giant Step Backwards

    Dec 17, 2000 by
    Rated a Very Helpful Review
    Pros: Not a bad program program
    Cons: Recent changes reduce benefits

    Summary: Delta Airlines has made a number of changes to the benefits offered to Medallion level travelers and most of them are not in the best interest of the traveler. Delta is promoting two new upgrade options starting in 2001, but the problem is that combined ... read more

  • Delta SkyMiles

    Apr 29, 2000 by
    Rated a Very Helpful Review
    Pros: Extensive partner rewards, easy to accumulate miles
    Cons: Somewhat difficult to redeem miles

    Summary: I have been somewhat satisfied with my 6-year membership in the Delta SkyMiles program. The rewards partners have grown tremendously throughout the years. You can accumulate miles from so many different sources now. Delta SkyMiles is a ... read more

  • Technical excellence

    Apr 18, 2000 by
    Rated a Very Helpful Review
    Pros: website
    Cons: nothing special

    Summary: Because of the pressure between cost containment and competition, the airlines tend to do what the other airlines are doing. Thus, the larger frequent flyer programs are starting to look the same, with similar rules on use, expiration, and ... read more

  • It's not bad...

    Oct 13, 1999 by
    Rated a Very Helpful Review
    Pros: Ease of online ordering, several non-flight mileage rewards
    Cons: Seats keeps getting smaller.

    Summary: I enjoy SkyMiles because you do not have to fly often to keep it active. It has many rewards for other services such as automobile rentals, hotels, long-distance phone service, the list goes on. I like the newsletter it comes with the ... read more

  • Where Can I Borrow the Cray Computer?

    Jul 14, 2013 by ulysses4 is a Top Reviewer on Epinions in Hotels & Travel
    Rated a Very Helpful Review
    Pros: There are some award tickets out there.
    Cons: Finding them, and the miles needed, changes rapidly.

    Summary: This is not a dissertation on Delta's entire frequent flyer program, but an interesting example of consumer vulnerability. We all know that there are plenty of people pursuing frequent flyer miles. Also, it is fairly obvious that the airlines would ... read more

  • Delta Skymiles - I Sure Am Glad Miles Don't Expire

    Nov 25, 2011 by
    Rated a Very Helpful Review
    Pros: Miles don't expire, "cheap" international flights, easy to book.
    Cons: None come to mind.

    Summary: When I lived in the Chicago area, I flew out of the United Airlines hub and had accumlated quite a few MileagePlus points.  When I moved to South Carolina, I had to fly from a smaller airport that was serviced by Delta Airlines.  I accumulated ... read more

  • New Math Strikes Delta SkyMiles

    Dec 16, 2002 by
    Rated a Very Helpful Review
    Pros: Upgrades diminished, but new mileage levels shouldn't hurt much
    Cons: The number of upgrades and distance awarded are reduced

    Summary: Delta Air Lines recently made national headlines by scaling back its frequent flier program, called SkyMiles, to reward travelers who pay higher fares. This was not the first time a major carrier not in bankruptcy attempted to change their program, but ... read more

  • Get Delta FFM Without Leaving the Ground

    Jan 19, 2001 by
    Rated a Very Helpful Review
    Pros: Very easy to quickly build miles
    Cons: Not so easy to use them

    Summary: Delta Airlines Frequent Flyer Miles are among the easiest to build up. They are partnered with several different airlines, hotels and car rental companies. Plus, they offer several easy ways to build up miles with out leaving home ... read more

  • Earn Free Air Travel on Delta

    Dec 5, 2000 by
    Rated a Very Helpful Review
    Pros: Great rewards, free tickets
    Cons: Black out dates and limited seating

    Summary: Our family lives in Alaska, and our only realistic way of travelling to the lower 48 states is by air. Therefore, we fly quite a bit and my husband flies on business trips quite often. If we fly on Delta or their partners, this translates into FREE ... read more

  • Delta Skymiles

    Jul 14, 2000 by
    Rated a Helpful Review
    Pros: very quick service
    Cons: you have to fly a certain number of miles before qualifying

    Summary: I have been flying with Delta for 5 years now, and I am tremendously happy with their frequent flyer programs. I am a silver medallion myself and I find that it comes with many benefits. I regularly receive first class upgrades which are replenished ... read more

  • Generally a Great Experience

    Jun 29, 2000 by
    Rated a Very Helpful Review
    Pros: Free flights
    Cons: Flexibility and creativity may be needed if exact schedule desired isn't available

    Summary: My husband has flown all over the world on business with Delta and has had an opportunity to amass lots of miles! I have only had trouble getting the flights we wanted three times with good results in two of those instances. Several years ago ... read more

  • On My Way to Hawaii

    Apr 24, 2000 by
    Rated a Very Helpful Review
    Pros: Fast Rewards! Multiple Ways to earn miles
    Cons: restrictions on flights

    Summary: My husband and I joined Delta's frequent flyer program a little more than a year ago. At the time we joined simply because we were flying and it was free to join. About a month later we received our cards and details on how we could earn more miles. ... read more

  • Delta Skymiles - I Love It

    Apr 2, 2000 by
    Rated a Very Helpful Review
    Pros: free flights, what could be better
    Cons: you can't always get what you want (I is a lyric)

    Summary: I already think very highly of the people working at Delta and found the people at the Skymiles division to be very helpful. I have managed to save up a lot of miles through flying as well as my phone company and Amex. I went to redeem them ... read more

  • One of the best....

    Mar 10, 2000 by
    Rated a Very Helpful Review
    Pros: Tons of sharing members (MCI, etc.)
    Cons: Annual Fee

    Summary: Well, the Delta Skymiles Program has many positives.... you can redeem miles fairly quickly, and there are many partners to help build your mile base. For example, money that you spend hotels, flowers, restaurants, rental cars, etc., can be used towards ... read more

  • Give the gift of travel.

    Mar 8, 2000 by
    Rated a Very Helpful Review
    Pros: You don't have to fly often, and can earn miles with almost anything you buy.
    Cons: Blackout dates for redeeming your miles.

    Summary: I would have to say that my favorite part of this program is that you need only take one flight within three years to keep your membership active. I highly recommend getting your child a frequent flyer account established on their first trip ... read more

  • Why Delta Sky Miles is much better than AAdvantage

    Jan 17, 2013 by
    Rated a Very Helpful Review
    Pros: Miles don’t expire, many ways to earn miles, includes many airlines, nine bags, Delta Airlines.
    Cons: A little harder to redeem miles.

    Summary: Delta Sky Miles is the frequent flier program for Delta Airlines. However, you can earn Delta Sky Miles flying many other airlines including Delta Connection, Delta Shuttle, KLM, Air France, Aeroflot, AeroMexico, Hawaiian Airlines, and 23 other airlines. ... read more

  • A great experience booking award travel.

    Nov 20, 2010 by
    Rated a Very Helpful Review
    Pros: The best Frequent Flier Program in my opinion.
    Cons: None.

    Summary: As I  have applied for the Delta Gold American Express Credit Card and paid my $80 fee which is a great credit card in itself as it gave me 35,000 miles in addition to the 35,000 miles I earned for Delta and it includes the first bag checked for ... read more

  • SkyMiles Program

    Jul 7, 2008 by
    Rated a Very Helpful Review
    Pros: FAST Tickets
    Cons: frequent stops when using the tickets

    Summary: I LOVE the SkyMiles program. This is the easiest one of all to earn miles with when you use their other programs. is one of the fastest ways to earn miles. There are many, many stores to shop at online and you earn miles depending ... read more

  • A Complete Guide to Delta SkyMiles

    Jun 3, 2007 by
    Rated a Very Helpful Review
    Pros: Large network, international coverage, many partner options
    Cons: Hard to book an award with Delta itself, higher ticket prices compared to other airlines

    Summary: Miles, miles, miles... more and more people are using frequent flyer miles to get their "free" tickets and, obviously, it is getting harder and harder to redeem them. I became Delta SkyMiles member in 2001 and made Silver Medallion last year and ... read more

  • Carefully watch the " class " of fare you purchase on Delta.

    Feb 27, 2003 by
    Rated a Very Helpful Review
    Pros: Shorter check-in lines, quick upgrades
    Cons: Confusing under 2003 plan

    Summary: Just a quick comment to all current sky miles members... Delta has changed its requirements this year to miles only. No segments. They are basing the amount of miles per trip earned upon the PRICE or class of fare paid for the ticket. This ... read more

  • Skymiles & the Platinum Skymiles Card

    Apr 26, 2002 by
    Rated a Very Helpful Review
    Pros: With Platinum you get free companion ticket, price protection on purchases, etc
    Cons: $135 a year, but the free tickets pays for that.

    Summary: I have to YELL at how great Delta Skymiles program is especially with their Platinum Delta Skymiles card by American Express. Double miles for everyday purchases makes free Hawiian travel a snap each year! Just remember to cash the miles in 330 days ... read more

  • Earn big miles on the ground

    Feb 10, 2002 by
    Rated a Very Helpful Review
    Pros: Delta SkyMiles dining program outstanding
    Cons: Need to increase number of flights, but so should other airlines

    Summary: Of all the frequent flier mile accumulation programs currently in existence, I find Delta SkyMiles to be without equal. Delta's SkyMiles dining program gives members the opportunity to add miles to their account just by eating at specific restaurants. ... read more

  • free tickets

    Jan 8, 2001 by
    Rated a Very Helpful Review
    Pros: Free tickets add up quickly!
    Cons: Retain boarding pass as proof of flight

    Summary: I must say that I am very pleased with Delta's Skymiles program. I was really exposed to this program on a recent trip I took overseas. Just about everywhere I fly, it is with Delta for a very good reason. First of all, they generally have the most ... read more

  • Showing My Love All the Way to Ireland with Delta Skymiles

    Dec 30, 2000 by
    Rated a Very Helpful Review
    Pros: good travel dates
    Cons: more miles required for a ticket

    Summary: Since Eastern Airlines went out of business, Delta has always been my choice airline. Even in the recent years when they have cut corners to increase profits, I've still always chosen them (when possible) over any other major carrier. Their ticket prices ... read more

  • Delta is the one.

    Nov 22, 2000 by
    Rated a Very Helpful Review
    Pros: Easy to redeem, good entertainment on board.
    Cons: Your miles do have an expiration period.

    Summary: I have to fly overseas frequently. It is very expensive to do it in business class, but the difference between coach and business is enormous. This is why I always try to but my ticket in coach in a not very expensive price, and then look for an ... read more

  • Delta Airlines Sky Miles

    Sep 26, 2000 by
    Rated a Helpful Review
    Pros: Get Miles and save them and trade them in for a free ticket
    Cons: really no cons at all

    Summary: Delta Airlines is a great Airline to travel with ! Also the sky miles , for ever 25,000 miles you collect in your travels you get a roundtrip coach airline ticket ! If you fly back and forth from one stat to another this will be a great ... read more

  • Piles of Skymiles = Hello Hawaii

    Sep 25, 2000 by
    Rated a Very Helpful Review
    Pros: Lots of ways to earn SkyMiles, `affordable' rates for cashing them in.
    Cons: Limited availability of SkyMiles seats, but early reservations and flexible schedule can resolve this.

    Summary: If you're 88 and fly just once every four years, you won't care about slowly accumulating frequent flyer miles for a European vacation sometime in 2006. And if you're aide-de-camp to the CEO of a major multinational, you're not gonna want ... read more

  • Delta Skymiles

    Sep 15, 2000 by
    Rated a Helpful Review
    Pros: pretty easy to accumulate miles
    Cons: none that I can think of

    Summary: It is pretty easy to collect miles. Just for signing up with MCI Long Distance you get 10,000 miles and then a mile for every dollar you spend in long distance. Also, if you book your flight online you can get up to 2,000 miles (in addition to the ... read more

  • Free Ride

    Aug 11, 2000 by
    Rated a Very Helpful Review
    Pros: Free, Online access, excellent service
    Cons: None

    Summary: One day, my cousin was trying to convince me to sign up for Delta sky miles program and I was not interested because I do not travel much and never though that one day I will accumulate 25,000 miles which is good for one domestic round trip. ... read more

  • Delta's the one

    Oct 17, 1999 by
    Rated a Very Helpful Review
    Pros: 3-leg trips, flexible routing
    Cons: confusing, as usual

    Summary: The value of Frequent Flyer Programs in largely in the details. There are three critical details where Delta has the right answer each time: 1) the 3-leg trip. Delta lets you fly 3 legs on a single frequent flyer ticket. For example, you can fly ... read more

  • Express Customer Reviews

  • being diamond level with delta gets you...

    Nov 25, 2012 by
    Not rated yet
    Pros: their planes don't seem to crash
    Cons: everything else

    Summary: ...pretty much nothing. Okay, i have a free Sky Club Membership, Big Deal. Delta also gave me 6 free system wide upgrades!! When i was booking a ticket from the US to France and asked about an upgradable economy ticket the price was $4800!! For non ... read more

  • Disappointed

    Nov 21, 2011 by
    Not rated yet
    Pros: Easy to earn miles
    Cons: Almost impossible to redeem 

    Summary: Easy to redeem? Try it!!! With Delta SkyMiles you will never get the flight for the route you want. They always put you to the most inconvenient flights with multiple stops. I guess they are trying to save direct flights for those who pay the cash. ... read more

  • Delta SkyMiles program has crashed!

    Aug 11, 2011 by
    Not rated yet
    Pros: None I can think of.
    Cons: Perhaps worst FF program among all major airlines.

    Summary: Recently I had the opportunity to use some SkyMiles for a ticket to Spain for my wife to join her friends there. We were a full 330 days prior to the trip and the MINIMUM available (coach) ticket was 90,000 mi! For 100,000 mi on AA you can fly BUSINESS ... read more

  • Delta Skymiles is horrible.

    Sep 1, 2010 by
    Rated Show
    Pros: Great way to waste money.
    Cons: Horrible customer service.

    Summary: I have over 250,000 skymiles. All awarded through flights with Delta.Recently my wife and I are taking a vacation to the u.s. VI, and tried upgrading our flights to business class. It is nearly impossible to upgrade your seats, even though ... read more

  • Delta SkyMiles not worth the trouble

    Jul 26, 2010 by
    Rated Show
    Pros: I guess you get something for nothing.
    Cons: The customer service is dreadful .

    Summary: I just got off the  phone with a Skymiles rep who sounded like she was eating something while talking to me.  I had 50k miles mysteriously expire for alleged nonuse in February.  I have used my Skymiles card and skymiles member ... read more

  • Disgusted People at Your Service

    Jul 15, 2010 by
    Rated Show
    Pros: None unless you plan trip a year in advance
    Cons: Terrible reward system

    Summary: Delta SkyMiles services has serious personnel problems. It took over 3 hours and 4 representatives to book 4 people to Spain. One representative was more curt and rude than the other. Making the situation worst was that each repre had different ... read more

  • Delta Skymiles basically a scam

    Jul 20, 2009 by
    Rated Show
    Pros: First/buiness class travelers earn good miles.
    Good European routes with partners.
    Cons: Devalued miles by roughly half.
    Coach passengers earn few miles.
    Takes forever to earn free flights.

    Summary: Delta used to have a good frequent flyer program, and I was consequently loyal.  Then they esentially cut the value of all the miles in half and insulted customers by labeling the move "Skychoice".  Yes, now you can "choose" nearly any flight ... read more

  • Skysaver almost non-existent

    Jul 5, 2007 by
    Rated Show
    Pros: None
    Cons: Plenty

    Summary: I used to fly Delta a lot and accumulated good number of miles. In the past 3 years, whenever I wanted to travel I checked on Delta to use up the miles but every time I found that they make it so hard to use them. Skysaver requires standard number ... read more

  • Delta is Very Poor Program

    Jun 7, 2007 by
    Rated Show
    Pros: Can't really think of any. Good routes, but worthless if you can't use your miles.
    Cons: It is easy to earn miles, but near impossible to use them.

    Summary: There are no saver awards available to/from Athens for the next year. And Delta just added another daily flight. Continental had no difficulty providing 50,000 mile awards to Europe, but unfortunately they don't fly to Greece. It was still worth it to ... read more

  • Not difficult to use points, IMPOSSIBLE

    May 25, 2007 by
    Rated Show
    Pros: The comic value of trying to use points
    Cons: Points are useless

    Summary: I had 25000 skymiles and wanted to use these for a trip from Virginia to Illinois or Wisconsin anytime from May through September. The only outgoing flight was on Labour Day and the only return flight was 5 weeks later! I checks for flights all the way ... read more

  • Complete Scam!

    May 17, 2007 by
    Rated Show
    Pros: Get miles for each $1 spent
    Cons: You will need at least 50,000 miles for a domestic ticket

    Summary: The only day I've been able to find SkySaver flights is for Sept. 11th. All of June, July, August, and September is Skychoice with exception to the 11th. This program is such a scam that I can't wait to try to redeem the miles somehow to just cancel ... read more

  • Good program until you want reward tickets

    Jan 7, 2007 by
    Rated Show
    Pros: They do not cancel flights any more often than other airlines.
    Cons: Platinum level and expensive tickets provide only a 30% chance of getting First Class upgrades.

    Summary: I have been at their top program level (Platinum) for several years. However, I have unsuccessfully spent several months trying to get SkySaver (25K/trip) tickets for my family. Delta is happy to offer SkyChoice (50k/trip) tickets, but never, never a ... read more

  • AVOID Delta Miles--Big Scam

    Aug 12, 2006 by
    Rated Show
    Pros: None.
    Cons: Everything.

    Summary: We have been accumulating Delta air miles through AMEX for the last couple of years. Wet tried booking skysaver miles (50,000) to London, for next year (one full year from now, with flexibility in our dates/times), but Delta does not have any skysaver ... read more

  • Frequent Flyer Scam

    Jul 24, 2006 by
    Rated Show
    Pros: In the past, Delta frequent flyer miles could get you where you were going.
    Cons: Those days are over.

    Summary: For the past year, Delta seems to have eliminated reward seats on any desirable flight. Even if you request a flight months in advance, they deny availability. It's not that the frequent flyer seats are used up; they simply aren't offering any on most ... read more

  • Delta Skymiles - DOUBLE MILES SCAM

    Dec 4, 2005 by
    Rated Show
    Pros: Sounds great, looks great on paper before you try to redeem.
    Cons: Redeeming miles, almost all flights require 50,000 award miles

    Summary: I have fallen for the Delta Skymiles 5000 mile bonus plus frequent double miles on everything, bonus this, bunus that, SCAM. Sounded great until I tried to REDEEM these plentiful miles. Almost every flight I can find, they want to charge me 50,000 ... read more

  • Skymiles is a Scam

    Sep 5, 2005 by
    Rated Show
    Pros: The temporary illusion that we were taking steps to reduce travel costs.
    Cons: The unpleasant realization that we have been duped.

    Summary: Like many others we were induced to purchase AMEX SKYMILES credit cards by being offered SKYMILES that we could redeem for flights. For the same reason we restricted our overseas flights to DELTA. However, with a single exception, WE HAVE BEEN UNABLE TO ... read more

  • Skymiles Skysavers Silly Scam for Suckers

    Aug 5, 2005 by
    Rated Show
    Pros: Great deal, If you are the luckiest person alive!
    Cons: There are no stinkin' Flights!

    Summary: I have been a user of the AMEX Delta skymiles program for about three years now. At first, the availiblity of flights seemed decent, and there seemed to be no real sacrifice to take the skysaver choice, other then the expected two leg over one leg ... read more

  • Caveat Emptor!!!!

    Nov 2, 2004 by
    Rated Show
    Pros: None that I can think of unless you typically pay full fares.
    Cons: half credit towards elite status on discount fares; absolutely HORRIBLE award availability.

    Summary: Delta used to be a good airline and used to have a decent frequent flyer program. Those days are gone. I used to hold Silver Medallion status (the lowest of their three elite levels), the benefits of which, like better seat selection, first class ... read more

  • Do SkySaver awards really exist?

    Jun 24, 2004 by
    Rated Show
    Pros: Their webpage very efficiently informs you that no SkySaver flights exist.
    Cons: SkySaver tickets appear to be imaginary.

    Summary: My loyalties with different airline mileage programs has changed over time, depending on which carrier has served my local airport the best. For a while this carrier was Delta and I managed to scrape together about 30,000 miles - or enough for a free ... read more

  • Skymiles Redemption Chart is a Joke

    Feb 12, 2014 by
    Rated Show
    Pros: Cheaper than paying for the flight with cash.
    Cons: The redemption chart is a joke. 
    Flights subject to the old switcheroo.

    Summary: I just finished booking a roundtrip flight to Cozumel from Minneapolis leaving on Dec. 27, 2014 and returning on Jan 3, 2015.  According to the skymiles chart flights to Mexico should cost from 17,500 to 37,500 miles.  My flight was ... read more

  • Gotten worse over the years

    Dec 1, 2013 by
    Rated Show
    Pros: Many ways to get miles
    Cons: Expensive to use miles - if you find a flight.

    Summary: The program used to be decent.  Now they upped the milage required for a basic flight from 20,000 to 40,000 miles.  If you can find a flight where you are going that takes the free miles.   My wife and I both got emails asking us ... read more

  • delta skymiles the worst program

    Apr 17, 2011 by
    Rated Show
    Pros: nothing
    Cons: everything

    Summary: I just tried to make a reservations for delhi India.  The booking agent told me that the only seat available in the entire month of Dec 2011 is on 31st december, 2011...I am making reservation 8 months in advance.  Come on delta...give me a ... read more

  • A Sad Shadow of it's former usefullness

    Sep 25, 2010 by
    Rated Show
    Pros: A few times a year, you can get standard redemptions.
    Cons: The rest of the year you can get extra expensive redemptions.

    Summary: There was a time when frequent flyer programs didn't play all manner of tricks. Seems like that time has passed, at least for Delta Skymiles. They claim that 25K miles can buy a round trick ticket anywhere in the continental US. That statement is ... read more

  • Delta Skymiles = Bad Deal

    Apr 12, 2010 by
    Rated Show
    Pros: Not sure.  It's been nothing but headache since Delta took over.
    Cons: Expensive upgrades.  Twice as much miles required for free domestic flight compared to competition.

    Summary: I was forcefully converted from Northwest WorldPerks member to Skymiles member when Delta took over Northwest.  Since then I lost all incentive to keep flying Delta/Northwest.   Here's why:1. International business class upgrades ... read more

  • It Doesn't Pay to Be Loyal To Delta

    Nov 9, 2005 by
    Rated Show
    Pros: After almost 900K miles with this airline, I have NEVER experienced severe turbulence).
    Cons: Staff are probably numb from the cuts resulting from the follies of their management team.

    Summary: Delta just leveled yet another insult at it's most loyal fliers. Platinum members will no longer get complementary access to the Delta Crown Rooms. While having experienced the lounges of other airlines part of me says, "no big loss there!," this ... read more

  • Free first class upgrade for just $1400!

    May 17, 2005 by
    Rated Show
    Pros: None that i can see
    Cons: You use a sky miles credit card and receive zip for it

    Summary: Trying to upgrade to 1st class as an infrequent frequent flyer is crazy. Coach cost for rt BWI to Denver: $337.80. I'd like to upgrade to first class using miles. To do that you need to by a coach tiocket for (get this) $1,771.80!!! Nice little racket ... read more

  • Sky Miles program mediocre at best

    Mar 22, 2005 by
    Rated Show
    Pros: they haven't taken away the award ticket option yet
    Cons: Delta is a cheap skate with their mileage program. 50% for every mile towards qualification

    Summary: I haven't been too impressed with how Delta's skymiles system works. If you buy the lowest economy fare, only 50% of the total miles earned goes towards qualification status. If you were flying in the cheapest economy seat, you would have to fly 50,000 ... read more

  • Delta has no customer service regarding miles

    Oct 10, 2004 by
    Rated Show
    Pros: Double miles from their credit card.
    Cons: Destinations ususally unavailable, unresponsive customer service.

    Summary: I have refinanced my house through the Delta website, on the promise of miles, with no credit. This has now been over two years ago, and Delta continually ignores my letters. Their mileage card does allow you the double points, although to go any where ... read more

  • Communication problems

    Feb 3, 2004 by
    Rated Show
    Pros: None so far
    Cons: Poor communication

    Summary: When I tried recently to redeem some SKYMILES I was connected (through static) to India where I couldn't hear because of the noise on the line and then spoke to a representative with limited English. I tried three times and gave ... read more

  • Medallion status no longer worth it

    Dec 7, 2008 by
    Rated Show
    Pros: Medallions get to board first and get to select from "preferred" seats.
    Cons:  Not enough benefits to make silver status worthwhile

    Summary: I fly about 35,000 miles a year and have been a silver medallion member for four years. It used to be worth the effort to maintain the status as I got upgraded about sixty percent of the time. However, the benefits of silver medallion status are no ... read more

  • Delta Skymiles Rewardsnetwork

    Jan 11, 2007 by
    Rated Show
    Pros: Great deal - earn miles while eating in selected restaurants. Everybody has to eat, right?!
    Cons: Exceptions from earning miles

    Summary: Participated in the "earn 25,000 miles" by dining 25 times for more than 25$ in selected restaurants between July and December 2006. I did - even 27 times, just to make sure. I also made sure that they were "qualified" dines (there are certain ... read more

Showing 1-85 of 85 reviews