United Mileage Plus

96 ratings (91 Epinions reviews)
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  • United Mileage Plus and More

    Feb 2, 2008 by
    Rated a Very Helpful Review
    Pros: Saves time and money -Free trips and free upgrades.
    Cons: The cheaper you want to be, the longer you wait to cash in.

    Summary: Joining United Mileage Plus When I first started traveling for work, I wasn't sure which airline I'd want to use most often, so I signed up with all of the airline Frequent Flier Programs by going to each airlines website. After a few trips on ... read more

  • Don't call United Mileage Plus!

    Jul 9, 2012 by
    Not yet rated.
    Pros: I can't think of one.
    Cons: Too many black out dates, horrific customer service

    Summary: It appears that, now that United Mileage Plus has taken over the old Continental One Pass, the program has deteriorated. My husband and I signed up for this card (Continental One Pass now United Mileage Plus) after a trip in June, 2011. We (together, ... read more

  • Furious with Mileage Plus

    Mar 12, 2012 by
    Not yet rated.
    Pros: Member of Star Alliance
    Cons: Terrible customer service.  Their program seems designed to make it hard to redeem your miles.

    Summary: I have been a Mileage Plus member for several years and recently took flights on two Star Alliance partner airlines for business.  As these were long flights and some of them were Business Class, I figured I would accrue plenty of miles I could ... read more

  • United Mileage is a disaster for me

    Mar 11, 2012 by
    Not yet rated.
    Pros: At ths point nothing
    Using Mileage and booking within 21 days of travel costs $80 extra. 

    Summary: This is about 2 Programs and my experiences.  United Mileage Plus and/or the Chase Card for United Mileage Plus. Member of United Mileage Plus for a few years. True Experiences in the last 3 months 1.  Mileage does get credited in a ... read more

  • United Mileage Plus - Not Serious About Their Rewards Program For All Customers.

    Nov 29, 2011 by
    Rated a Very Helpful Review
    Pros: Some great mileage deals, decent airline.
    Cons: Miles expire, expensive to buy miles, even ones you previously earned.

    Summary: I have airline miles memberships with Delta Skymiles, American AAdvantage and United Mileage Plus.  American announced bankruptcy today, which probably means they are going to reorganize but still remain viable.  I can’t see the airline ... read more

  • A failing program for a failing airline

    Mar 2, 2010 by
    Rated a Helpful Review
    Pros: Sorry, can't think of any anymore.
    Cons: Arrogant customer service twerps, no service anymore.

    Summary: I've been in  Mileage Plus for over 25 years, 500,000 miles lifetime, premier or premier executive for 12 years.  This year I dropped out, dropped my Red Carpet Club Membership, and will avoid United like the plague.  Was turned off by the ... read more

  • Back to United

    Dec 15, 2009 by
    Rated a Helpful Review
    Pros: The website is easy to use and keep track of points.
    Cons: Red Carpet club membership not included with Premium status.

    Summary: I believe a frequent flyer programme and it's benefits can often be at the heart of the relationship and ongoing loyalty with an airline. I came back to United's program after several years of being a regular One World flyer, this travel was conducted ... read more

  • Saver Awards...do they really exist?

    Jan 19, 2009 by
    Rated a Helpful Review
    Pros: Maybe other reviewers have had better experiences with Saver Awards.  
    Cons: The distinction between Saver Awards and Standard Awards may reflect a fraudulent business practice  

    Summary: Has anyone succeeded to book a reservation for a long haul, international flight in business/first class with United Mileage Plus Saver Awards miles? I am referring to Saver Miles as opposed to "Standard Miles."I've saved up to fly from the U.S. to ... read more

  • A white elephant

    Nov 3, 2008 by
    Rated a Very Helpful Review
    Pros: Used to be a reasonable program but not anymore
    Cons: Sure way to drive customers away

    Summary: UA's sheer greed blinds them to the fact that they are driving good revenue paying and loyal passengers away.  The UMP is a joke.  I tried repeatedly to redeem business or first class seats last year and this year to no avail.  UA comes up ... read more

  • Increasing blackout dates but still the best FF

    Apr 8, 2008 by
    Rated a Very Helpful Review
    Pros: Numerous ways to earn through partners; frequent saver dates.
    Cons: Growing blackout, restrictions. Bankruptcy always looms.

    Summary: United's frequent flyer program, is in my opinion the best around. Is it perfect? No. The blackout dates, restrictions on when/where you can use the miles have been increasing. But, no other program has so many ways to earn partners with miles (and ... read more

  • Flexible and easy to earn status.

    Jan 25, 2008 by
    Rated a Very Helpful Review
    Pros: Easy to earn premier status, miles and program in general is fairly straightforward.
    Cons: Like any program, using the miles needs to be booked a few weeks in advance.

    Summary: I like United's Mileage plus program because of it's flexibility, and the relative ease with which you can earn "Premier" status. I mostly fly domestic, so for me I'm only concerned with the domestic portion of their frequent flier "network". United ... read more

  • Show Me the Miles!

    Jan 13, 2008 by
    Rated a Very Helpful Review
    Pros: Mile program has a credit card for earning more miles quickly.
    Cons: You need to know the rules and fly alot to make it worth it.

    Summary: I am a business consultant by trade and so I tend to travel alot. Now I even travel abroad so a mileage program is a no brainer. I have been a member of the Mileage Plus program since 1999 and at this point I have Premier status which is good I guess. ... read more

  • United Mileage Plus - Greatest Airline... Great Mileage Program!

    Dec 26, 2007 by
    Rated a Very Helpful Review
    Pros: Easy to Redeem Miles; Earning Miles; No Blackout Dates; Earning Options; Visa Card; Star Alliance
    Cons: None

    Summary: I have been a loyal United Airlines customer since I was a child. Today, I am a proud United Mileage Plus member. In order to get the greatest benefits from the airline, I am currently using the U nited Mileage Plus ... read more

  • United Mileage Plus Scheme

    Sep 28, 2007 by
    Rated a Helpful Review
    Pros: None
    Cons: Rude and stupid Staff at the Mileage Plus Office in South Dakota.

    Summary: I have enjoyed flying United for many years internationally and they even exceeded my expectations once regarding baggage when I had a quick connection. I was impressed. However, I am disgusted at my latest encounter with them. My international ... read more

  • United works great for overseas Award travel.

    Aug 20, 2007 by
    Rated a Very Helpful Review
    Pros: Seats available at lowest level, if booked in advance. StarAlliance works.
    Cons: None

    Summary: I recently had experience booking several sets of award travel, and UNITED was wonderful. I wanted to use the award level that permitted the least points because I only barely had enough points. First point is that for any frequent flyer travel, you ... read more

  • I am not a fan of the United Milage Plus either

    Mar 20, 2007 by
    Rated a Very Helpful Review
    Pros: Great seat availability
    Cons: Expiration, cost to earn a free ticket, etc.

    Summary: I am the daughter of a 35 year United employee. As much as I dislike what the airline became after 9-11, I dislike what the Milage Plus program became either. There are several ways to earn miles. You can either fly with United, United Express or TED. ... read more

  • Useless Program -- Mileage Plus is mostly a Minus

    Mar 20, 2007 by
    Rated a Very Helpful Review
    Pros: Easy to accumulate miles.
    Cons: You will not be able to use miles you accumulate. Nearly all flights are blacked-out.

    Summary: The United Mileage Plus Program is a classic bait and switch in which naive consumers rush to collect miles that they will never be able to use. The program starts with a massive marketing effort to encourage consumers to ring up miles. Indeed there ... read more

  • United Mile Plus has many plusses!

    Mar 6, 2007 by
    Rated a Very Helpful Review
    Pros: So many ways to earn, so many places to fly
    Cons: Expire after 18 months of inactivity, credit card has $60 annual fee

    Summary: I'm not going to change my original review written in 2007 but I want to add a few points to it, first of all the flight that I mentioned that we were going to take for free ended up costing ~$400 a piece as when we called 4 months about there were no ... read more

  • Frugal Yet Top Flier

    Feb 28, 2007 by
    Rated a Very Helpful Review
    Pros: options, first class upgrades, priority status, flexible award travel, website
    Cons: difficult to get saver awards last minute

    Summary: I've been a United customer for a decade now, flying for my work with the Unitarian Universalist Church. I've been 1K status for the last 3 years, just missed for 2007, and have been Premier Exec (at least 50,000 miles) the years before. I have ... read more

  • United Airlines Mileage Plus requires too much time and too much effort

    Feb 25, 2007 by
    Rated a Very Helpful Review
    Pros: Earning mileage on United's extensive flight network.
    Cons: Mileage can expire. Had trouble getting points credited properly. Website password keeps expiring.

    Summary: United Airlines offers one of the most extensive network of flight service across the US and internationally. Like most airlines, United has a frequent flyer program to reward its best customers. Theirs is called United Mileage Plus and I have been a ... read more

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