Review by schitzomegz
February, 06 2014
Pros: booking domestic flights is easy/good value
domestic flights have more legroom than other airlines
Cons: website misleads customers
customer service is lacking
Review by frustree
January, 26 2014
Pros: None at all. I'm sure our daughter will also rethink Jet Blue!
Cons: See above. It's all there. Just HORRIBLE customer service, to say the least.
Review by gerstein
December, 02 2013
Pros: Reasonable price, excellent staff.
Cons: Flying NYC-LA and back is kind of a pain - but that's not JetBlue's fault!
Review by kippersnack
October, 27 2013
Pros: GOT ME TO MY DESTINATION SAFELY
Cons: Smelled electrical odor before takeoff crew did nothing about it
Review by brroberts2
July, 30 2013
Pros: Affordable, clean, reliable, lots of nonstops
Cons: don't fly to all USA cities
Review by gail88
November, 12 2012
Pros: Expert, efficiently handled operations.
Cons: I don't know, really. No free champagne?
Review by auntraine
October, 23 2012
Pros: cheap flights, in flight entertanment [when working], free chips and cookies [!]
Cons: TVs were not working most of the time, snacks are terrible
Review by geenie888
September, 13 2012
Pros: planes, onboard services etc.
Cons: none so far
Review by dootzie
July, 16 2012
Pros: One really nice employee
Cons: 5 rude and inconsiderate employees
Review by oliviahh
July, 13 2012
Pros: tv, tons of snacks, awesome terminal at jfk
Cons: too many delays at JFK but that's because of ny airspace.
Review by tedmichal
July, 04 2012
Review by flyhi152
June, 04 2012
Pros: Some employees are nice. Space between seats.
Cons: Unreliable, not honest with customers: bogus explanations for considerable flight delays.
Review by gigem10
February, 12 2012
Pros: -Nice staff
-No delays-shaved an hour off the flight
Review by daffodillee
January, 18 2012
Pros: Seating options like "extra leg room"
Selection of free/unlimited snacks
Cons: Terrible customer service, rude & unkind employees
No adequate response from complaint department/public relations
Review by urbanglitter11
November, 08 2011
Pros: Great Airline!
Cons: Quite a bit of waiting.. But its like that with every airline.
Review by rgross11
September, 22 2011
Pros: MORE LEG ROOM ON AVERAGE
Cons: UNRELIABLE SEAT ASSIGNMENTS BUSINESS CUSTOMERS BEWARE.
EXTREMELY UNRELIABLE, INFLEXIBLE AND FEE DRIVEN BUSINESS.
Review by sfcalster
August, 29 2011
Pros: Free direct TV on every flight if you bring your own earbuds. "Upgrades" are cheap
Cons: Delay, delay, delay...either at departure or after arrival.
Review by FstRunr
August, 28 2011
Pros: Outstanding customer service, reasonable fares
Cons: Limited route map but growing exponentially
Review by osobien
July, 31 2011
Pros: Close to my home
Airport is easy to get through.
Like the entertainment system
Cons: the customer service is suffering
miss a flight, and there are no choices
Review by deantwan
June, 15 2011
Pros: I don't care
Cons: At this point, everything.
Review by caritchey
June, 08 2011