JetBlue Airways

Pros: Cheap, TVs, Service, New Airplanes, more room
Cons: Limited Destinations, Food

JetBlue is the best airline! The TV's keep you entertained and the service is friendly! The best part on the TV's was the channel which showed where you were geographically, your altitude, and current speed which was helpful to know how long was left....

Pros: New Planes, friendly staff
Cons: Need more locations

Flew JetBlue from Oakland to Ft. Lauderdale with a stop in Long Beach. Planes are brand new with lea ...

Pros: Cheap. Novelty item...Big deal DirecTV.
Cons: Poor seat pitch, no legroom, no meals, attitude enriched crew!

If you want to do dental work on the passenger seated in front of you then go ahead a book a flight!! The seat pitch is the worst in the industry. "Recline" is not in the jetBlue vocabulary. Either is legroom. Yes, you know when you buy a ticket on ...

Pros: Friendly flight crew...
Cons: Reservations,60% of my flights are late.

I have been flying Blue since its inception.But this is it for us.I always book my flights on line with jet blue.We are flying to Southwest Florida in April for a week and was surprised at the cost of the flight $399.00 one way.The reason being its a ...

Pros: Jet Blue Airways comfort and great prices!!
Cons: No food!!

I use Jet Blue Airways every time I travel which is often, I travel a lot from New York to Dominican Republic. I like that fact that most of the flight attendants are bilingual and very courteous. I thought that since the prices were so low that it ...

Pros: Easy to book
Cons: Impossible to ever get your money back. JetBlue earns interest on money stolen from you....

I have flown JetBLue a few times, and found the experience OK. Now, I regret having been ever associated with them. They claim to be customer-friendly - instead they have cheated me of $500 . So much for the most customer friendly airlines in the US. ...

Pros: decent prices
Cons: POOR CUSTOMER SERVICE, discrimination

I used to love JetBlue. Good prices, but THE WORST CUSTOMER SERVICE. I recently flew out from Washington, DC Dulles Airport (IAD) and two employees at the ticketing counter had me completely discriminated against. I asked them to issue a temporary gate ...

Pros: There are none
Cons: Poor service, terrible communication, little interest in customers

Last Thursday evening, August 24 I was due to depart Seattle at midnight on Jet Blue. When I arrived at SeaTac at 10 pm, I was informed by their staff that the plane was delayed and would depart 45 minutes late. I remarked that as they had my cell phone ...

Pros: none
Cons: unprofessional baggage handling; horrific luggage policy for golf clubs

I returned on JetBlue 584 out of Fort Lauderdale into White Plains yesterday (Sunday, 2/17/08), claimed my bags and returned to CT. When I unpacked my golf back, I discovered that my driver had been snapped in half. Since I had my driver's shaft replaced ...

Pros: Service, comfort, quality, and price.
Cons: Red-eye flights from the West to the East coast.

JetBlue Airways is probably the best domestic travel product within the United States. Period. First class (and of course coach) on other airlines cannot compare to the JetBlue combination of quality, comfort, service, and of course price. ...

Pros: DirecTv at every seat,comfy leather seats,brand new planes,and cheap fares
Cons: no bad comments

I love jetBlue Airways so much!It has very cheap fares to major cities while working out of NYC/JFK ...

Pros: none
Cons: dishonesty, rudeness, missed an engagement which was the sole purpose of the trip.

Two of my children, taking separate flights this week from Burbank, CA to JFK, New York --which were scheduled as non-stop -- had to make unscheduled landings to refuel. As I write this, my son is currently 6 hours late in arriving in New York and has ...

Pros: In flight t.v., staff, snacks
Cons: no direct flight, delays,staff, failure in compansation

we went away to the bahamas and were slightly upset that the only direct flight from JFK to Nassau was booked. so we wanted to stay with the airline so we book a connecting flight from jfk UP TO BOSTON than down to nassau. just wondering what you all ...

Pros: NONE
Cons: Late,No respect,Crew

SFO-JFK 03/18. The plane was 30 minutes delayed at SFO. Upon boarding, the Inflight Team Leader said that there would be snacks, coffee, and a hot towel service in the morning. Guess what? None of those occurred. The crew did not care about the ...

Pros: Snacks, 24 channel TV, extra seats with out passengers in them.
Cons: Too few destinations for me

I took 2 flights with JetBlue because there was not a direct flight to my destination. Both planes were half empty so you could stretch out and sleep. The TV's had 24 channels of educational, news and cartoons. Snacks were out of the ordinary. Blue chips...