Midwest Express

151 ratings (148 Epinions reviews)
Epinions Product Rating: Excellent
5 stars
105
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21
3 stars
8
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  • Friendly and Comfortable

    May 21, 2012 by
    Rated a Helpful Review
    Pros: Comfortable, spacious
    Cons: First class expensive as most are

    Summary: Midwest airlines is one of the best airlines to fly with. My husband and I took a flight with them. We took The business class, which was not too very expensive. We immediately felt safe after the initial safety lecture. They informed us of the safety ... read more

  • Decent service for a regional carrier

    Mar 19, 2009 by
    Rated a Very Helpful Review
    Pros: Non-stop service, free snacks, friendly staff (most of the time), average cost
    Cons: cramped planes, charges for bags.

    Summary: Midwest Express offers the only non-stop flight from Nashville to Milwaukee.  Since my wife's family lives in Milwaukee, we often fly Midwest for the convenience.  In most cases, the flight attendants and staff are very friendly and offer good ... read more

  • Unfortunatly, the worst flight I have ever been on...

    Dec 19, 2008 by
    Rated a Helpful Review
    Pros: we got 4 cookies instead or 2
    Cons: read the review.... worst flight ever! and i have flown a lot!

    Summary: I bought a last minute flight to Boston due to a close friend passing away.  I found a wonderful price through Priceline.  When I departed from MSP my flight was an hour/half late.  These things happen with flights so no harm done.  ... read more

  • A Gem of an Airline

    Sep 16, 2008 by
    Rated a Very Helpful Review
    Pros: Attentive attendants who extend unmatched inflight service. Chocolate chip cookies!
    Cons: As typical with a regional airline, Midwest has a limited route map.

    Summary: For many years, I've remained a loyal, card-carrying member of Skymiles, Delta Airline's frequent flyer program. And other than a round-tripper on AirTran, I've flown ONLY Delta to the tune of some fifty flights over the past five years, ... read more

  • No exceptions made in their horrible anti-customer policies

    Jul 7, 2008 by
    Rated a Very Helpful Review
    Pros: I didn't get far enough to experience any of these
    Cons: Their unexplainable policies are horrible. Refuse to work with you.

    Summary: Everything I read about Midwest on their website was all about their customer service and how great they are. Lies. I flew to Michigan for my wedding after getting laid off and decided that I would spend more time in Michigan rather than flying ... read more

  • Loved Midwest

    Apr 24, 2008 by
    Rated a Very Helpful Review
    Pros: Seats, Leg room, Friendliness, and Cookies
    Cons: Limited flight schedule and frequent Milwaukee layovers.

    Summary: I recently flew Midwest Airlines for the first time April 8-11, 2008 from Kansas City to Minneapolis. My 6'5" husband and I were pleased with the amount of room and comfort of the seats. We also enjoyed the in-flight warm chocolate chip cookies. All of ... read more

  • What happened to Midwest?

    Apr 21, 2008 by
    Rated a Very Helpful Review
    Pros: Good prices
    Cons: Horrible seats, limited routes

    Summary: Once upon a time, Midwest was my ideal carrier. Wide, comfortable seats, absolutely wonderful and truly "midwest" staff, and great prices. Those days are over. I heard that Northwest bought them out, which is a total loss. They've lost their personal ... read more

  • Beware, big changes at Midwest Airlines, and all for the worse

    Mar 16, 2008 by
    Rated a Helpful Review
    Pros: At least your Midwest Miles can now be used on Northwest routes.
    Cons: Everything that was special about the airline is gone.

    Summary: Since Midwest airlines was bought out by Northwest last year they discontinued their, "Signature Service", which was the best thing they had going. It was all first class seating on select routes. I LOVED it. It's long gone now. They ripped out those ... read more

  • They lost my bag on a direct flight!

    Mar 16, 2008 by
    Rated a Helpful Review
    Pros: The in-flight portion of the funeral trip was good.
    Cons: The ground service was abominable.

    Summary: They USED to be excellent. I've just returned from attending my father's funeral in NY; my daughter and I flew Midwest (a direct flight from Kansas City to LaGuardia). The baggage agent at MCI took our checked bags, but (as it turned out) mistagged my ... read more

  • Irresponsibility

    Dec 27, 2007 by
    Rated a Helpful Review
    Pros: Chocolate Chip Cookies Price
    Cons: Delayed Flights Horrible Luggage Service Poor customer service (outside of the flight experience)

    Summary: Never mind the hours of flight delay in Milwaukee, my luggage didn't show up in St. Louis when I finally did. In a five day trip, my luggage arrived after two days and many phone calls. It was promised that it would be delivered to my parents house, then ... read more

  • The best care in the air?

    Aug 30, 2007 by knotheadusc is a Top Reviewer on Epinions in Hotels & Travel
    Rated a Very Helpful Review
    Pros: Yummy cookies. Wide seats.
    Cons: Limited routes mean extra layovers. Luggage was delayed.

    Summary: I recently got to experience flying on Midwest Airlines, mostly courtesy of the U.S. government. What I mean is that my husband, Bill, took lots and lots of TDY (temporary duty yonder) trips on Midwest, racked up lots of frequent flyer points, and ... read more

  • Midwest Connect

    Aug 20, 2007 by
    Rated a Helpful Review
    Pros: Non what so ever, will never fly with Midwest airlines again
    Cons: Irresponsible company: claims to provide "Best Care. . ", but doesn't live up to it.

    Summary: My wife and I recently traveled from Nashville to Milwaukee. The return flight from Milwaukee to Nashville was beyond a doubt the worst experience I have every endured with an airline. Midwest Connect is operated by Skyway airlines which is a wholly ... read more

  • A MODEL AIRLINE

    May 16, 2007 by
    Rated a Helpful Review
    Pros: Great food and service
    Cons: Doesn't travel to that many cities.

    Summary: When I first boarded a Midwest Express plane, I knew that there was something special about this airline. They automatically asked me if they could hang my coat and store my luggage for me. I sat down in the big, roomy leather chairs and felt like I was ... read more

  • Divertered and left to fend for self

    Aug 10, 2006 by
    Rated a Helpful Review
    Pros: NONE
    Cons: EVERYTHING

    Summary: I recently booked a flight on Midwest from Kansas City to Laguardia. I can't even remember all the problems, here's a list- 1) Flight took off 45 minutes late 2) Flight was diverted to Philadelphia after circling airport for 2 hours 3) Took 2 ... read more

  • Given Up on Midwest`

    Aug 7, 2006 by
    Rated a Helpful Review
    Pros: Seats, Cookies
    Cons: Milwaukee, cancellations, lack of planes, poor service

    Summary: I have had lots of problems on Midwest, but 2 recent trips on Midwest have soured me for good - late June 06 KC to Minneapolis (through Milwaukee of course). KC to MKE fine, MKE to MSP leg cancelled when we got there. Unwilling to put us on the next ... read more

  • Poor ticket-change pricing policies, but a nice flight

    Jul 26, 2006 by
    Rated a Very Helpful Review
    Pros: Roomy seats, comfortable flight, warm cookies.
    Cons: Very high ticket change fees, poor customer service, after a hospitalization/surgery required trip change

    Summary: I moved out to Washington DC from San Diego to do a summer internship for graduate school. I purchased my return ticket, one-way, on Midwest Airlines online for $160. While in DC, I was hospitalized for 10 days with a bowel obstruction and had to have ... read more

  • Midwest Won't Let You Down

    Jul 12, 2006 by
    Rated a Very Helpful Review
    Pros: Wonderful, efficient staff, great customer service.
    Cons: Older airplanes are a bit scary.

    Summary: I have used Midwest Express several times, and only one of the experiences really sticks out in my mind. I can't recall anything about the others which means that they were fine. But the one experience I do remember I want to share. I had booked a ... read more

  • Midwest Airlines Is really the "Best Care in the Air"

    Mar 6, 2006 by
    Rated a Very Helpful Review
    Pros: New planes, comfortable seats, delicious food, and friendly service
    Cons: Limited routes, especially on the signature service

    Summary: We recently flew on Midwest airlines from Milwaukee to Washington's Reagan National Airport... We began looking for a flight from several different cities including Minneapolis, Chicago O'hare and Midway, Madison, and of course Milwaukee. We did ... read more

  • Not very family friendly

    Dec 17, 2005 by
    Rated a Helpful Review
    Pros: Cookies
    Cons: Not family friendly

    Summary: Our family of three were assigned three different seats that were seperated by several rows, including the seat for our 4-yr old. No attempt at all by ground staff or cabin staff to help at least one parent sit with our daughter. Typical response was, ... read more

  • Great Service, Comfy Travel & Yum! Warm Cookies...

    Feb 21, 2005 by
    Rated a Very Helpful Review
    Pros: Exceptional Customer Service; nice perks - the cookies, and comfy surroundings!
    Cons: none to report this time!

    Summary: I just returned from a flight during a winter weekend that could have been terrible - and for many fellow travelers in the airline world it certainly was with delays, cancellations, etc. However, despite the mishaps that caused a bit of discomfort, I ... read more

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