Northwest Airlines

Pros: Ontime, Good ground and flight crews, good aircraft
Cons: Flights very full

I was very surprised when I joined this forum to see Northwest Airlines ranked so low!

I have flown with Northwest several times over the past year and have found them to be a very reliable, professional, and customer friendly airline.
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Pros: LOW RATES, NICE CREW MEMBERS
Cons: IF IN THE MIDDLE ISLES IT IS VERY UNCOMFORTABLE

I first flew with Northwest to Florida about 5 years ago. I was seated in the middle row of seats. It was very warm on the plane and I felt very sick on the way to my destination. On the way back I was seated in a window seat which was much more...

Pros: Good food, service, nice seats, clean planes, ON-TIME
Cons: none

I have flown Northwest Airlines many of times. I have connected through all of the U.S hubs they have. (the people in Memphis are the nicest, must be southern hospitality). Anyway, I recently was on a trip from Denver to Atlanta. Northwest was the...

Pros: Ontime, didn't lose my bags, friendly flight attendants
Cons: Detroit terminal is old

Northwest Airlines is an airline that has been plagued by a bad reputation. However, I have taken several trips on this airline over the past year and I have found them to be quite good. They are certainly far better than I had expected!

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Pros: great rates, convenient schedules, great in-flight service
Cons: you usually have to switch flights somewhere, though I enjoy this opportunity to stretch my legs, use the restroom, etc.

I have been flying with Northwest for nearly ten years and find it to be one of the best. Whether international or domestic, Northwest/KLM offers very competitive rates, excellent service most of the time, and is typically on time with departures and...

Pros: Everything was great!
Cons: The ground crew at Detroit

I recently flew Northwest Airlines from Orange County, CA to New York JFK. The people on the ground at Orange County were very nice and professional. The flight left right on time, even though the weather was bad. The cabin crew was kind, and greeted...

Pros: Opportunities for earning mileage, customer service
Cons: dates for free travel may be slim at times

I have been a member of Northwest Airline's Worldperks for approximately 7 years now. I have always been treated pleasantly by customer service when making travel reservations, before, during and after flights and am extremely happy with the many ways...

Pros: Great priority check-in for World Business Class.
Cons: Old-style manual seats in biz class.

Check-in: My wife and I flew out of Seattle (SEATAC) on Sep 1. 2002 to Manila. The World Business Class line was a breeze at check-in and the person staffing the counter was friendly. She didn't make any offer for us to visit the World Class Lounge,...

Pros: Good prices, service, and special assistance for the mentally handicapped.
Cons: none.

My husband I recently flew my mentally handicapped brother-in-law from Montreal, to Houston. We were very worried that my brother-in-law would get lost or confused at the Detroit Airport where he had to get on a connecting flight, so we decided to ask...

Pros: Great Service, Good People
Cons: None

I recently started flying for business travel. I have to say that I have flown on quite a few airlines, and the one that I have to brag about is Northwest. When you travel for a living you get to know things about the airport industry, such as that...

Pros: Departed and arrived ontim, clean airplanes, nice and professional employees
Cons: Older aircraft

I was REALLY impressed by Northwest Airlines on a recent trip. I flew from Chicago (ORD) to Minneapolis (MSP) then connected to Seattle (SEA).

The checkin at Chicago was pretty hectic. The lines were long, but I found the agent very friendly...

Pros: Great Crew Great Agents Comfy Seats Great Northwest World Gateway Great Plane Good Price
Cons: A lil torn up terminal at Orlando But they cant help it.

I flew on Northwest Airlines Orlando to Detroit route today and it was Amazing. Northwest cares and trys to make it the best way it can with the conditions of terminals and such. Check In We arrived at Orlando International Airport at about 9 o ...

Pros: Cheap fares. Frequent upgrade to business. Exceptional service from check in representatives.
Cons: mediocre service from flight attendants

My first experience with Northwest dates back to September of 2002, when I booked an international flight from Los Angeles to South Korea. I shopped around for prices at travel agencies a few months prior to my trip and found it to be the cheapest out of ...

Pros: Good service
Cons: crabby passengers

I work for NW as a reservations agent in Minneapolis/St Paul. . Before having employment with this airline, I never flew with Northwest. I just wanted to give some people some tips and things to think about before they make their reservation. If you...

Pros: Low cost, friendly people, experienced pilots
Cons: not much

I can't say I have flown with Northwest Airlines very often, or with any other airline either, for that matter. I can't stand flying. I will usually drive 15 hours each way to save the flight. That said, I do have to say that my experience with...