Northwest Airlines

Pros: None
Cons: It treats its customers like sh*t

Northwest Airlines has consistently demonstrated that it has no regard for its customers. A couple of years ago there was a snow storm in Detroit and flights were delayed. Passengers on one plane were kept on board for seven hours or some ridiculus...

Pros: None, I guess it gets you there
Cons: Everything: Bad recirculated air, bad seats, boring.

I live in southeast Michigan. This means when I go to Metro Airport, I usually have to, unfortunately, use Northwest Airlines, because they are the main airline of Detroit Metro. There is NOTHING i look less forward to than a long flight on a dusty old...

Pros: partners with Continental OnePass
Cons: Detroit, Detroit, Detroit

I usually fly Continental but have ended up on NorthWest a few times, once on a flight to Singapore and a number of times on a flight to Indiana.

Like most American airlines, the planes are old, the food barely edible, and the flight...

Pros: Amazing ability to make flight extremely comfortable
Cons: Three hours wait is more than I want, but less than some cases

If you ever plan on flying anywhere in the world, my advice to you is to ride on an airline that out flies, out dines, and out comforts all other measly airlines in its class. If you want to have a great time going from your home to a dream destination,...

Pros: On time/ informative
Cons: problems for disabled people

During the holidays I prebooked a flight with Northwest airlines. They were very helpful with making flight plans. They had two different flight times in which to choose from. I informed them I was disabled and needed a wheelchair to and from the plane....

Pros: inexpensive
Cons: they lost my stepdaughter!

When my stepdaughter was coming to New York (from Iowa) for a visit, we booked an inexpensive flight on Northwest--it was no bargain! The morning of her flight, she called from the airport because the Detroit leg of her flight was cancelled and she was...

Pros: msp>>chi fares are currently 38$
Cons: They nickle and dime you at every turn

Below is a copy of my complaint to Northwest Airlines regarding their $100 surcharge on luggage I have been traveling with on other airlines including American, United, and Frontier without additional fees. There appears to be no universal policy for...

Pros: frequent service to the hubs, often cheaper than other airlines
Cons: older planes, fewer amenities

I have flown on Northwest for about 13 years. My parents and brother and I live in Connecticut, but our extended family is in Michigan. We fly Northwest simply because it is the only carrier that is non-stop from Bradley Airport to Detroit and Traverse...

Pros: SAVE MONEY
Cons: YOU NEED TO DO THE WORK

I live in Minnesota where they are based, and I will never fly them except in emergency.

If YOU want to save money take a look at Sun Country Airlines, which is based in Eagan, MN and has substantially reduced prices (try $198 regularly round...

Pros: cheap
Cons: terrible customer service, could leave you stranded!

I took a trip to New Hampshire from California with my daughter who was 9 months old at the time, Northwest had the cheapest price so, I booked with them and that is where all the trouble began. My flight to NH was about a half hour late but, the one...

Pros: Reasonably Priced Flights, many destinations
Cons: Rude and inconsiderate staff

I used to fly Northwest fairly regularly for holidays between New York and Michigan. The price was right, and flight scheduling usually worked out. But the more I started to fly with them, the more I began to resent their staff.

I have no...

Pros: I got home safely.
Cons: I could've driven home faster than travelling with NW.

From start to finish, my travelling time should've been a maximum of eight hours, but twenty-two hours later I walked in my front door emotionally and physically drained! I started my journey on the east coast at 4:30a.m. on Saturday and made it to the...

Pros: On-Time flights, competitive fares, world-wide alliances
Cons: Bad Service!

U.S. airlines are no where near the quality they should be as we all know. Northwest Airlines is no exception. I live in Minneapolis, a Northwest hub, so I fly them more than I'd want. Most of the time, they're domestic service compares to other U.S....

Pros: Bargain Prices, On-Time, Efficient
Cons: Not big on Luxury

As a price-conscious consumer, I have discovered that Northwest Airlines offers a quality travel experience for a bargain price. Granted, you can find more luxury and comfort by traveling on other airlines, but you wind up paying for it through vastly...

Pros: Prices are fair.
Cons: Never on time and cancel flights

I used to fly with this airline frequently. NO MORE! They left me stranded in Detroit too many times. The airline cancels the last flight out of Detroit at night and does not notify me ahead of time, therefore leaving me stranded in Detroit. The person...