Northwest Airlines

Pros: Can't think of any except sometimes the cheapest price
Cons: Ground service, in flight service, communication, timliness

The over riding impression is one of a resounding lack of common courtesy or appreciation of their passengers. This past weekend, I travelled on NWA to Burlington, VT via Detroit, MI. The plane was late leaving Fort Lauderdale due to late arrival ...

Pros: They got me there - and the price was competitive - not great
Cons: Old planes (who flies DC-9's anymore?) and cranky staff.

I had tried to go to Florida recently on Northwest but could not due to a hurricane. As I had a credit on the airline, I decided to use it to go from NY to Phoenix, although other airlines would have been more convenient (both scheduling and with ...

Pros: e tickets, business class seats
Cons: spotty service, having to stop in Japan

I fly Northwest at least twice a month. This year I have already made 3 trips to Bangkok from Honolulu on them. I have used their World Business Class product each time.

I love the fact that they issue e tickets for their Asian flights...

Pros: none
Cons: contempt for customers, exploitive business practices, poor service.

Flying with Northwest is always a gamble, as a quick look through the reviews on this site will attest. They range from 1 star to 5 and average out at 3. Best case scenario: You get where you're going with minimal hassle. Worst case: Poor service, late ...

Pros: alcohol, friendly crew, food, on time, big planes, schiphol hub, MSP, SEA new planes
Cons: older plane, , no Personal TV, no amenity kits, no movie shown on MSP-ANC!!

I recently flew roundtrip from Boston to Amsterdam because I was travelling to Greece and had to connect onto a KLM flight to Athens. Lately Northwest Airlines has been in some financial trouble so I guess they did what they could to make my flight ...

Pros: Go out of you way to use Northwest's new Detroit hub. Excellent website.
Cons: Reasonable expectations are a necessity in satisfying yourself with air travel.

The Northwest World Gateway in Detroit is a destination in addition to being an airport. From the depths of airports, such as Boston, Brussels or JFK, to the heights--Cincinnati with its sunlight or Oslo with its wood floors in the gate ...

Pros: None
Cons: Get stuck paying hundreds of dollars more. Very hostile reservation agents. No empathy

I booked a ticket through Northwest Airlines (NWA) for myself and for my dog for the holiday season in December, 2005. My dog weighs 20lbs, so he will traveling with luggage as cargo. There are weather related travel restrictions for pets. If the ...

Pros: Ummm...one thing with my experience was the cute stewardess.
Cons: Everything, customer service, timeliness, old planes, customer service

For anyone considering traveling on this airline, please reconsider. I hardly ever write a review about my experiences unless it is very memorable or in this case, very forgettable. As I am sure with most people on this board, I have done my fair share ...

Pros: Good service. Generally on-time. Enough legroom.
Cons: Appalling check-in staff in Anchorage. Awful in-flight entertainment.

My journey was as follows: 25th June 2004 - London Gatwick --> MSP --> Anchorage, AK 11th July 2004 - Anchorage, AK --> MSP --> London Gatwick I was very apprehensive about flying with Northwest due to mostly bad reviews I read on the ...

Pros: Didn't crash
Cons: poor service,pathetic food, no assistance when travelling with small children

I have been traveling several times a year to Europe for some years now and this is the worst Airline to deal with. First of all, the planes are nowehere up to date so leg space is rare.Not enough, the seats are also quite narrow and beware, I am more ...

Pros: Hubs at MSP and DTW, cheap fares, wonderful website
Cons: The typical tight seating in coach

So I've basically flown a ridiculous number of miles in the past few years on many different airlines within the United States, to Europe, and to Asia. To be honest, they're all pretty much the same. I'm a Silver Elite member so I am regularly upgraded ...

Pros: Great Customer Service, Friendly Staff, Talkative Captain
Cons: food service could of been better, the food has an average appeal.

I only flew Northwest twice in my lifetime, but I will say this airline is a 5-star airline to me. I took a flight from Akron-Canton, Ohio to Detroit, Michigan during the Christmas Holiday season back in 2000. The airport was quite busy, but the ...

Pros: I arrived alive
Cons: I almost didn't leave

I took a recent trip aboard Northwest Airlines (5/24/02). It was the second half of a round trip ticket. The day I flew I decided that I would check on my work computer to make sure that my flight was A-OK for my 7:55 departure from Columbus. So, here...

Pros: Leg room.
Cons: No Food. No in flight entertainment, no movies, horrible customer service.

As I find myself travelling more and more, I'm becoming less and less patient about cheap airlines. Northwest have a lot going for them, but overall, I feel that I will try to not fly with them in the near future. I flew from LAX to Detroit. Four and ...

Pros: It was my cheapest flight option
Cons: rude employees, several boring shows, nasty and dirty food

I was planning on my first trip to Europe. I found a travel agent who gave me a ticket for $1250 during busy season. I've done a lot of web surfing trying to find a cheap ticket but most of them led me to $2000 or $3000. I was flying over to visit my...