Northwest Airlines

Pros: Got to the destination myself
Cons: Bags almost didn't arrive

On November 9 I flew from Memphis to Las Vegas on Northwest for the weekend. The trip out was mostly uneventful, but on the trip back I experienced a new world of inconvenience and discomfort called “late check-in”. I probably should say at ...

Pros: Great Service & FF Program
Cons: Bad Reputation

I have to start out by saying that I live in Minneapolis, MN. My flight choices are somewhat limited. With that said, I love flying Northwest Airlines!

While I have had my fair share of bad flights, I've never had a bad experience with the...

Pros: Worldperks miles don't expire
Cons: Extremely poor customer service

The following opinion will be posted on e-pinions.com:


I hate this airline.

I hate it!
I hate it!
I hate it!

Northwest Airlines’ employees are among the rudest in the industry. I have been traveling...

Pros: can get Continental One Pass miles
Cons: horrible customer support

I've only had the pleasure (?) of traveling with Northwest airlines once and I plan to avoid them as much as possible. I had to cancel a trip on short notice and Northwest explained that I had one year to use my tickets or else I would lose them. I would...

Pros: Not many other choices for good connections from Detroit
Cons: They don't call it Northworst for nothing

The last year and a half I've been flying a lot
for a new job. Detroit Metro airport is something
like 80% controlled by Northwest, so even though
it's second or third on the corporate favorite
airlines list it ends up being my...

Pros: Inexpensive, good service
Cons: I hate flying no matter what

If you are military or a military spouse, and you are unable to catch an AMC flight, your next stop should be Northwest Airlines!

Two years ago, I tried to hop an AMC flight to Japan to visit my husband who was overseas for 13 months. Well,...

Pros: Safe travel, decent food/drink service.
Cons: Employees not uncommonly friendly or helpful.

Background

Last weekend I flew to Seattle for my best friend's wedding. Having never flown on Northwest Airlines before, I was keeping an eye out for detail to review them. My trip was from Austin to Seattle and back by way of Memphis...

Pros: Fares, Service
Cons: Routes

It's no Midwest airlines but it is certainly okay to my standards. Northwest airlines is a very good airline that I would recommend to you and your friends. The service is good, not great, and the fares can be good if you choose the right route. For...

Pros: The flight out to California was fine
Cons: The flight back to Minnesota sucked

The year was 1997. My aunt and uncle, who lived in California at that time, wanted my family to come visit the state before they moved to Colorado. Well, unfortunately, my dad couldn't go because he could not get the time off from work, but my mom, my...

Pros: fairly good customer service, assistance usually provided with children
Cons: poor communication at times, can handle situations poorly

I have had my share of good and bad with Northwest.

Positive: While flying on Northwest with my infant son they are extremely helpful with allowing you extra time to board the plane. They have be kind and courteous with his needs as well. In...

Pros: let me think about that...
Cons: LATE and DELAYS

I recently had to begin looking for airline tickets again. I decided to sit down and think about which flights I enjoyed, which were the worst, and which ones I wanted to go on again. I think that's when I realized which airline had been my worst.
...

Pros: great customer service, comfortable seats
Cons: occasional stuffy cabin

After flying Northwest numerous times, I am more than happy to recommend it. I find that their planes provide friendlier service, more leg room and more of a concentration on customer service.

Northwest is very concerned about their customers....

Pros: Great Airline for International Travel
Cons: Lousy food in coach/econ class at all levels

Hello everyone.

Well as the summer travel season is fast approaching, I feel that it would be fair to detail my personal experiences regarding Northwest Airlines.

I have used Northwest exclusively over the past two years for...

Pros: Most people don't like them either
Cons: I could write a book.....

Don't do it! Please don't give your money to Northwest!
I have had to fly Northwest many times and vow to NEVER do it again. I had to fly NWA because it was the only airline that flew into a small town and flying was the only way I could get...

Pros: Clean aircraft. Decent legroom. Helpful personnel.
Cons: Not always the best gate locations. Cuisine could use improvement.

For most people, the criteria for a successful flight are fairly simple: the plane leaves reasonably close to the scheduled departure, it goes up, it comes down in a controlled fashion at the desired destination. The basic airborne bus ride.
For...