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Rated a Very Helpful Review by the Epinions community
Aug 16, 2001
Pros: frequent service to smaller airports, low fares, friendly staff, smart leadership
Cons: no interlining with other airlines, no-frills
Summary: Southwest Airlines has always been a bit of a maverick in the airline industry. But it has been very successful at carving out its niche in competing with AA, UA, and Delta and has been more consistently profitable than the rest, too.
... read more
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Rated a Very Helpful Review by the Epinions community
Aug 15, 2001
Pros: LOW FARES, friendly staff, excellent
on-time departure and arrival record, GREAT frequent flyer program
Cons: If only they went to more cities...
Summary: I have to date been very happy with Southwest Airlines. For starters, their fares are usually the lowest around, and they also have an effect of causing all the other airlines at an airport to lower their fares considerably. Right now they are having a ... read more
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Rated a Helpful Review by the Epinions community
Aug 14, 2001
Pros: cheap fares
Cons: goofy staff
Summary: Southwest is the no-frills, we're here to get you from one place to another airline for me. At first their boarding system was cumbersome- you are given a number card and then board by your number- first come, first serve. But now I say, if it saves ... read more
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Rated a Very Helpful Review by the Epinions community
Aug 9, 2001
Pros: Better than the rest in every way.
Cons: Wish they had more destinations.
Summary: Southwest Airlines represents a shining example of what airlines were meant to be: a cheap and efficient way to get from A to B safely. The other airlines have scoffed at Southwest Airlines for being cheap. I don’t see the downside here. I’ve flown ... read more
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Rated a Very Helpful Review by the Epinions community
Aug 9, 2001
Pros: The flight attendants are amusing and very friendly
Cons: See below
Summary: Ahhhh Southwest Airlines. Always an amusing little memory for me. Not.
I have only flown this Southwest one time, but one time was enough to convince me never to try again. Let me tell you my story.
Great Ticket Prices ... read more
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Rated a Very Helpful Review by the Epinions community
Jul 31, 2001
Pros: On time (usually), great in-flight staff, low rates affect others too
Cons: cattle-call boarding, food (little to none)
Summary: Admittedly, no one flies Southwest for the frills. This is about the most basic airline flying today. Yet, as long as you know that, you can get a great bargain by flying Southwest or even a bargain on other airlines because of Southwest.
... read more
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Rated a Somewhat Helpful Review by the Epinions community
Jul 30, 2001
Pros: Mostly on-time; fun staff; low fares.
Cons: No assigned seating; "cattle air" feeling.
Summary: Let's face it . . . as with most things in life you get what you pay for. On Southwest, you almost always get the lowest fare, but in paying the lowest fare one can't expect to get first class service. That's only common sense. One thing for which I ... read more
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Rated a Helpful Review by the Epinions community
Jul 30, 2001
Pros: Low, low fares, great service, comfortable
Cons: No meals (can be a plus)
Summary: I have only flown Southwest airlines once, so I cannot speak for all flights, but the one that I took was probably one of my best ever. It was a little different because there are no assigned seats on the plane and you get to choose your seat depending ... read more
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Rated a Helpful Review by the Epinions community
Jul 28, 2001
Pros: low cost fares, they are flying into more cities than before
Cons: You have to wait in 3 lines to get on a plane.
Summary: I had the chance to fly Southwest from Sacramento to Las Vegas. It was the first time that I have flown with that airline. I have to say that I wasn't impressed. I was not dissatisfied, but it was what I was expecting.
It almost feels like ... read more
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Rated a Helpful Review by the Epinions community
Jul 28, 2001
Pros: Low fares, good service, on-time
Cons: no frills
Summary: I have made trips out West for the past two years. I discovered Southwest Airlines due to their Internet specials. This airline has great specials! The fares from the Southeast to as far west as California can be bought for a little over $200.00 round ... read more
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Rated a Very Helpful Review by the Epinions community
Jul 27, 2001
Pros: Low fares, ticketless travel, no assigned seating, and convenient airline locations!
Cons: None so far!
Summary: This is one of the greatest airlines to fly with! Their LOW fares are incredible! The airports they use are excellent locations! Being located near Logan in Boston, MA and Manchester, NH's airport, I was excited to learn that they flew from ... read more
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Rated a Helpful Review by the Epinions community
Jul 27, 2001
Pros: low fares, frequent flights, great service, usually on time
Cons: no meals (only nuts)
Summary: I love flying Southwest- it's my favorite domestic airline! Let's go over the reasons I LUV Southwest more than any other airline in the US:
#1: Low Fares! Southwest almost always has the lowest fares in every market it serves. A good example ... read more
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Rated a Helpful Review by the Epinions community
Jul 27, 2001
Pros: The staff are always wonderful, good snacks, and great fares
Cons: These flights always seemed to be filled to capacity. Cramped
Summary: Well, I am not an avid traveler. However I do make it out of my neck of the world once in a while. My husband and I had selected Southwest the first time we flew out to Las Vegas because the fare was a lot cheaper compared to other top shelf airlines. ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Jul 12, 2001
Pros: Wonderful, Friendly Staff... Never had a delay... always have the lowest fares when I check...
Cons: Nothing to be said in the negitive about this one...
Summary: I have flown Southwest Airlines 4 times within the last 4 years... and let me tell you... when they say customer service comes first... they mean it. I have never had a problem of ANY sort with this airline. It proved to be the opposite from everything ... read more
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Rated a Very Helpful Review by the Epinions community
Jul 9, 2001
Pros: Cheap air fare, friendly service, on-time flights, laid back crew
Cons: the boarding process (no assigned seating)
Summary: I've recently flown Southwest Airlines for the third time in my life. While it’s not the greatest airline I’ve ever flown, I can say my flights have always been on time, the service is friendly, and there have never been any hassles.
The ... read more
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Rated a Very Helpful Review by the Epinions community
Jul 7, 2001
Pros: Great prices. Free is good.
Cons: Limited service area
Summary: Southwest Airlines is giving away FREE airline tickets...if you buy at least eight round-trip tickets in one twelve month period. And..if you buy your tickets online at www.southwest.com, each trip purchased online counts for TWO trips!! So, if you ... read more
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Rated a Helpful Review by the Epinions community
Jul 6, 2001
Pros: Low Fares. Easy Frequent Flyer program. Friendly crew.
Cons: Often overbooked.
Summary: My favorite thing about flying Southwest is that they are exactly what they claim to be. If you want a fancy meal, or any meal, you can't get it on a Southwest flight.They are not into pampering. BUT, and if you'll pardon the expression for me this is a ... read more
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Rated a Very Helpful Review by the Epinions community
Jul 4, 2001
Pros: Cheapest for last minute fares
Cons: Extremely long wait to get boarding pass
Summary: Needing a last minute flight for a new job, I was placed on a Southwest flight for the first time, and I must state that their novel approach to low cost has distinct drawbacks.
I arrived at the airport an hour before my flight and stopped at ... read more
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Rated a Very Helpful Review by the Epinions community
Jul 3, 2001
Pros: Low fares, great service
Cons: no frills or honey-roasted peanuts
Summary: This past weekend I had one of the most horrible air travel experiences of my young life. Southwest Airlines flight 1292 to Baltimore was delayed. Instead of leaving at 8:50, we did not leave the airport until around 2:30 AM. In the meantime we were ... read more
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Rated a Very Helpful Review by the Epinions community
Jul 2, 2001
Pros: Friendly flight attendents, low price, unsually fast boarding and take offs
Cons: Comforts, planes may look very 70's-ish
Summary: Taking a flight from San Jose, CA to Boise, ID required a stop over at Reno. Trips between these cities are a scant 45 minute flight, which Southwest was perfect for.
Though I haven't travelled much, I have moved from Chicago to San Jose, a ... read more
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