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Rated a Somewhat Helpful Review by the Epinions community
Oct 4, 2000
Pros: Savings, free flights, great employees
Cons: Don't fly into Billings, MT (yet!)
Summary: First, I am a frequent flyer and have earned a companion fare for my wife the last three years (over 100 segments per year). I LUV SWA. Yes they can be small crowded planes, there is a cattle call to board, and you may make frequent stops. BUT YOU DO ... read more
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Rated a Very Helpful Review by the Epinions community
Oct 3, 2000
Pros: Low fares, great crews
Cons: No assigned seats, no meals
Summary: I flew Southwest this past August from NY to San Diego. I am a single mom and flew with my 8 year old son and 9 month old daughter, and her car seat. There were lots of pros and cons to my experience. I will say this about Southwest though - they are ... read more
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Rated a Helpful Review by the Epinions community
Oct 3, 2000
Pros: low price, no airline food, fun staff, flexible returns
Cons: seating policy is horrible, plane is more like a bus than anything
Summary: Well, I hate to disagree with the majority, and I believe Southwest has many good points, the main problem I have with this airline is the seating policy. I read one of the reviews chastising people for complaining about this, telling us that Southwest ... read more
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Rated a Very Helpful Review by the Epinions community
Oct 2, 2000
Pros: Friendly staff, comfortable seating if you can get the prime location.
Cons: Bizzare boarding procedure, lack of communication on connecting flights.
Summary: This opinion is based upon one experience of flying with Southwest and should be considered only for informative purposes, please take into consideration the other opinions found on this airline here at Epinions.
Recently my wife and I ... read more
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Rated a Very Helpful Review by the Epinions community
Sep 30, 2000
Pros: Friendly gate agents and flight attendants
Cons: none
Summary: Everyone who has flown with the major US carriers (United, American, Delta, etc...) knows how painful it can be to simply get from point A to point B. There are numerous delays, cancellation, and over all you get crappy service.
Until I flew ... read more
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Rated a Very Helpful Review by the Epinions community
Sep 29, 2000
Pros: GREAT SERVICE GREAT PRICES
Cons: NO SEATING ASSIGNMENTS
Summary: I really like this airline - I fly Southwest almost every time I leave town. They are always very polite and professional. I have never really had any overwhelming experiences with them as far as time delays. The airfares are always the cheapest and I ... read more
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Rated a Helpful Review by the Epinions community
Sep 29, 2000
Pros: Price, friendly crews
Cons: none
Summary: I love this airline. I have flown it many times and at least one round trip each year for the past 10 years. In all that time and all those trips I have only experienced one delay(about 15 minutes) and never had a single baggage problem!
The ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Sep 28, 2000
Pros: Relaxing, inexpensive
Cons: Need more destinations
Summary: I have flown Southwest several times as well as many other airlines and the laid back atmospere is wonderful. It is back to basics business. With no assigned seats and first come first serve it takes the confusion out of flying. When you get on the ... read more
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Rated a Very Helpful Review by the Epinions community
Sep 27, 2000
Pros: low fares, fun atmosphere
Cons: no pre-assigned seats but that is no problem for us
Summary: We fly Southwest Airlines for 90% of our air travel. We live in Iowa but usually drive to Omaha to fly on Southwest Airlines as their airfares are much lower than any other airline.
We make our reservations on the internet directly from ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Sep 27, 2000
Pros: Friendly, on time, and funny!
Cons: None!
Summary: After a perfectly horrid flight with Air Tran a few months previously (see my review of Air Tran for details), it was so wonderful to fly with Southwest. While I have flown with them before, the contrast of experiences was stark. No bags were lost, the ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Sep 27, 2000
Pros: dependable - reasonable cost
Cons: doesn' reach all markets
Summary: If you want an airline that gets you from here to there on time at a reasonable cost this is it...and some fun thrown in too.
Tip: check out the southwest web site as well as the general travel sites before you book.there can be pleasant ... read more
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Rated a Helpful Review by the Epinions community
Sep 26, 2000
Pros: cheap, online ticket purchasing, friendly employees
Cons: many delays, full flights
Summary: I'm a poor broke college student and what better airline to take me home during breaks and holidays than Southwest Airlines? They have the cheapest airfare around that I've found which perfectly accommodates poor college students and families who don't ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Sep 26, 2000
Pros: Best consistent bargain around.
Cons: Get there early to get a good seat.
Summary: I fly Southwest almost all of the time. Two reasons, they're cheaper than anyone else and have absolutely the best frequent flyer program, especially if you book your flights online. Online booking gets you double mileage credits and it takes only 8 ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Sep 25, 2000
Pros: Cost
Cons: no meals
Summary: I am just writing to thank Southwest for caring about their customers. My fiance and I had a bad experience with a recent Southwest flight. I wrote a letter detailing our problem with hopes of simply getting an apology. A woman from your executive office ... read more
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Rated a Helpful Review by the Epinions community
Sep 24, 2000
Pros: price, service
Cons: no assigned seats
Summary: I fly all the time and choose Southwest whenever I am able.
One of the best benefits of going on Southwest, other than the low price, is their frequent flyer club. If you book online, you only have to have four roundtrip flights to get a ... read more
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Rated a Very Helpful Review by the Epinions community
Sep 24, 2000
Pros: Nice Employees, Smooth Flight
Cons: You must arrive on time!
Summary: I used to hate flying until I flew Southwest. I have always been absolutely terrified to fly. My first few flying experiences (On other airlines) made me hate flying even more, but once I set foot on a Southwest plane I never wanted to get off. The ... read more
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Rated a Very Helpful Review by the Epinions community
Sep 22, 2000
Pros: On time, Reasonable prices, Service with a smile
Cons: No assigned seats, Service not available to many areas
Summary: I have flown Southwest Airlines regularly since they opened service to Chicago through Midway Airport. Without hesitation or reservation, this is my favorite carrier. Why? After all, this is a no-frills airline.
The answer boils down to ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Sep 20, 2000
Pros: on time, cheap fares, cheap jokes
Cons: none i can see
Summary: Well fellow readers, all I can say is that SWA RULES! They are absolutely incredible. Did you know that SWA has been profitable for at least 20 yrs straight? The only major US airline to do so as far as I know. After flying SWA for 9 years Nashville ... read more
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Rated a Very Helpful Review by the Epinions community
Sep 18, 2000
Pros: Low price, well organized, fun staff... great peanuts!
Cons: What's not to like?
Summary: My experience with Southwest Airlines was wonderful. After my business partner and her mother had been flying Southwest for some time so, I decided to give them a shot. I have traveled with other carriers that were more expensive, perpetually late, and ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Sep 16, 2000
Pros: AFFORDABLE, FRIENDLY
Cons: DATES AVAILABLE ARE UP TO 6MTHS PRIOR TO DEPARTURE ONLY
Summary: FORGET ABOUT BOOKING THRU A TRAVEL AGENT OR booking WITH A PRICY AIRLINE....SOUTHWEST IS THE WAY TO GO. IT'S SO CHEAP THAT EVEN A COLLEGE STUDENT COULD AFFORD IT AND THE TELEPHONE REPRESENTATIVES ARE VERY HELPFUL AND FRIENDLY...THE ONLY DRAW BACK IS THAT ... read more
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