Vanguard Airlines

Pros: inexpensive
Cons: BAD CUSTOMER SERVICE, Scary planes!

I really can't imagine, that in all the world, there might be an airline as horrible as Vanguard. I will touch on only a few points, as this is a subject I become infuriated with every time I am forced to recall it.

My husband and I were due...

Pros: Their rates are cheap
Cons: EVERYTHING but their rates

If you enjoy writing epinions about products that stink, fly Vanguard!

My wife recently won two free round trip tickets to anywhere that Vanguard flies. We decided to take a trip to New York and Vermont so we made reservations three months ago...

Pros: inexpensive
Cons: cancelled flight, no explanation, no amenities to speak of, cramped flights

I have to say, Vanguard wasn't the best airline I've ever flown (Midwest Express still tops my list) but it wasn't the worst either (that slot is held for US Air, Northwest and American combined). On a scale from one to ten (ten being the highest), I'd...

Pros: Cheap rates
Cons: Kansas City Airport

I have flown Van Guard Airlines twice in the last six months. I had read all the reviews and didn't really know what to expect. As with any other airline, you hear the horror stories and aren't sure what to believe. You aren't sure if you will ever...

Pros: NONE
Cons: Lost luggage; employees went home instead of resolving problem

I've flown a lot. But I've never seen poor service like this. My mother-in-law was forced to "gate-check" her bag at LAX despite the fact that the bah is a standard travel bag built to standard specifications to allow it to be a carry-on bag. Strike...

Pros: Great Price, flights on-time, luggage too, friendly service
Cons: cramped seating, not-so-hot snacks

My family and I took a week long trip to NYC last week(6/2-10/01) Me, my wife, my 11 year old son and 5 year old daughter.

I booked my flight online since February 2001 (www.flyvanguard.com) and was surprised to get such a good rate (compared...

Pros: None to speak of
Cons: Very cramped planes, delayed flights, and peanuts served on flight

In June, my son and I flew via Vanguard from Pittsburgh, PA to Denver, CO. My son has a severe (potentially fatal) peanut allergy, so prior to making our arrangements we called several airlines to inquire about snacks served on flights.

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Pros: Price is right, easy to book online, they aren't a big airline
Cons: Tend to "screw around" and take off late for no apparent reason.

Vanguard has a niche market and I think airlines like themselves and Frontier are important means for introducing competition in markets where Southwest doesn't fly.

I've been flying KC to Denver on Vanguard for the past year. The fares are...

Pros: Clean, cheap, and friendly service
Cons: Some delays

Well, this Christmas I decided to take my two kids on a break away from our home town. My boyfriend invited us to Texas for the Christmas break. I thought ok - So I researched all the airlines and came up with Vanguard. They were the cheapest and I had...

Pros: Value, Couch Comfort, Reasonable Food, Courteous Staff
Cons: Mixed reviews by other passengers, Kansas City layover in most cases

I recently took a flight from Los Angeles (LAX) to New York (LGA). The fare was reasonable for a one-way ticket, $120, and there was a layover in Kansas City. Frankly, I was a bit wary in selecting this airline, in no small part to the other reviews I...

Pros: Great Deal with No Problems
Cons: Not a "high-class" airline

A lot of people fear travel on an airline like Vanguard because the prices are so low and the airplanes are very standard, not real fancy or anything special to make it an extra-pleasant flight. However, Vanguard Airlines is the airline I always use...

Pros: Courteous staff
Cons: Low number of flights, old planes, lack of staff availability

Overall, I was somewhat disappointed with my flight. My mid-January flight was supposed to be from Dallas to Cincinnati. Unfortunately, I had to stop in Kansas City and Chicago on the way there. When we arrived at Chicago, I was supposed to have a...

Pros: Great Prices, Friendly Crew
Cons: None

I have flown Vanguard only once, but it was a good experience.

Our flight was scheduled to depart Pittsburgh at 7am - we were to connect in Chicago and arrive in Denver at 10:30am. At 6:40am the gate person announced that due to continuous...

Pros: cheap
Cons: bad service, old planes, cancelled/overbooked flights, unhelpful employees

Last month, I used Vanguard to fly from Kansas City to Chicago-Midway. I was favorably impressed by their easy to use website, and ease of booking. But, when I arrived at the airport, things went down hill. I was supposed to take a morning flight to...

Pros: Cheap prices
Cons: Limited Route, no leg room

I first flew Vanguard in Aug. 1999. I flew from Cinncinati to Buffalo. The flight boarded and ran on schedule. The return flight was delayed in Chicago-Midway. However, I was given a free round trip ticket to any of their destinations.
I...