Review by travelplus
January, 15 2014
Pros: An airline that truly cares and handles irregular operations and overbookings in an efficient manner.
Cons: Doesn't fly everywhere.
Review by radartitan
January, 25 2013
Pros: New planes, different one on both trips.
Cons: Planes' interior upgrades such as TV, music, etc, not done.
Review by pete1953black
May, 24 2012
Pros: Exceptionally friendly staff makes flying almost tolerable
Cons: Food still left lots to be desired
Review by zvevdana
February, 21 2012
Pros: Staff are very pleasant and hard working. Great location and relatively quiet.
Cons: Westjet doesn't care that their clients are threatened and assaulted.
Review by luckysucka55
September, 01 2011
Pros: None anymore.
Cons: They don't care.
Review by shanayze
August, 07 2011
Cons: Terrible Customer Service
Review by trww62
March, 18 2011
Cons: Poor communication
Review by voodoo067
September, 20 2010
Pros: Pretty comparable in service to the "full service" equivalent
Cons: Fewer in-flight entertainment options
No Aeroplan miles
Review by ronaldlknight
July, 13 2010
Pros: Good service on domestic flights
Cons: Expect international flights to be rescheduled.
Review by dwanless
March, 11 2010
Pros: Use to be very good
Cons: Dont seem as they care anymore
Review by sailingdarmi
December, 01 2009
Pros: I can think of nothing positive to say about West Jet at this time. T
Cons: All of the above applies to the cons. This airline has really fallen off.
Review by zx10r
August, 04 2009
Pros: pros you are cheap!
Cons: cheap and no good !
Review by angemac23
June, 09 2009
Pros: Customer service is fast, friendly, efficient and there is no waiting when I call!
Review by freqflyer2
April, 15 2009
Pros: Blackberry check-in
Cons: Baggage crew lose bags
Staff can memorize silly jokes but have no problem-solving skills
Review by doepferwalter
December, 23 2008
Pros: Not really any. They do not answer their own phones.
Cons: They routinely lose bags and suit cases and lie about their scheduling.
Review by dampier
August, 09 2007
Pros: Friendly and helpful staff, new planes, good customer service, direct flights.
Cons: Number of cities served limited, no first class, website can be slow.
Review by mlsanford
May, 26 2007
Pros: LOVE WJ and service. Had a great experience with my dog travelling in the summer
Cons: Not matching AC's seat sales
Review by bhayne
April, 26 2007
Cons: Fly this airline to be Part of their laughing stock.
Review by lilduck
March, 02 2007
Pros: seatback TV
Cons: Delays, lost luggage, no problem solving abilities, no customer service staff.
Review by eurofire
January, 01 2007
Pros: Excellent customer service
Cons: None really
Review by moody001
December, 08 2006
Pros: Price, comfort, only new planes, great staff/