Spirit Air

308 ratings (298 Epinions reviews)
Epinions Product Rating: OK
5 stars
20
4 stars
43
3 stars
32
2 stars
40
1 star
162
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    Highest Rated Consumer Review by the Community

  • In The Spirit of Thrift........Spirit Air

    Feb 27, 2002 by tombarnes is a Top Reviewer on Epinions in Hotels & Travel
    Rated a Very Helpful Review
    Pros: Friendly, pleasant service, cheap fares at the last minute (!!)
    Cons: Very limited service--who cares for a 2 hour flight?..consider upgrading to Spirit Plus!

    Summary: I had only flown with Spirit Airlines once, from Washington's Dulles Airport to Fort Lauderdale in June, 2001. I made my booking at 10:45 PM on Sunday night, and flew out at 9:30 Monday morning. I love last-minute trips! That I could ... read more

  • et a new bar for worst airline ever

    Feb 21, 2014 by
    Rated a Helpful Review
    Pros: Non
    Cons: safety
    cost
    customer service
     
     

    Summary: I wish I had the option to rate zero stars because somehow even 1 stars seems undeserving for this airline. My son, a college student on a very tight budget, booked with Spirit at near full price $175 RT which was only $10 cheaper that tier 1 carriers. ... read more

  • Nothing Thrifty About Spirit Airlines

    Jan 24, 2014 by
    Rated a Very Helpful Review
    Pros: Service was fine.
    Cons: Dirty seat pockes, fees

    Summary: Spirit airlines was not my first choice when it came to planning my trip to Las Vegas.  I compared the times and the prices on several different travel sites.  Spirit always came as one of the cheapest however, after checking baggage fees it ... read more

  • Never again!!

    Oct 7, 2013 by
    Rated a Helpful Review
    Pros: The flight left and arrived at distination at approximately the correct times.
    Cons: I have nothing but criticism for the entire experience.

    Summary: My husband and I flew Spirt Air to LasVegas on 14, 2013.  I heard they gave nothing out for free but considering the cost of the flight it was worthwhile.WELL, from the moment we arrived at kiwok I knew it was a mistake.  $45.00 for ... read more

  • Spirit Airlines: No Frills Airline with Savings in Mind

    Jun 22, 2013 by
    Rated a Very Helpful Review
    Pros: Low cost airfare; Non- stop service if you live near a large airport
    Cons: Extra fees for everything; Limited destinations offered.

    Summary: I’ve done a lot of flying in my day. Ever since I took my first flight back in 1991, I have been relying on air transportation for vacations and business travel and, at one point or another, I have experienced just about every U.S. based airline ... read more

  • Spirit Airlines is an Ultra-Low-Cost Carrier I am Willing to Try Again

    Apr 22, 2013 by
    Rated a Very Helpful Review
    Pros: Cheaper fares, fairer fares, good seats for late comers, seats don’t recline, friendly.
    Cons: You pay for extras, small airline, lack of partners, some unfriendly practices.

    Summary: Last weekend we flew with Spirit Airlines for the first time. It was a little scary but it saved us a lot of money. Flying with low-cost airlines has its inherent risks. We recently tried to fly with AirTran Airlines but the flight was cancelled. Since ... read more

  • Theives. Beware.

    Dec 26, 2012 by
    Not yet rated.
    Pros: no pros that i found.
    Cons: everything.  paid for a flight they never delivered, found better. robbed.

    Summary: After booking a week in advance, traveling at 4am from Robert q shuttle service in london on for a 9:58 am flight on Monday two weeks ago I was right ready for my flight at 9:58 am. This flight was delayed due to "weather". There was a bit of fog. We ... read more

  • they rifled through our luggage and stole stuff!

    Nov 16, 2012 by
    Rated a Helpful Review
    Pros: Add their baggage fees to the airfare and you'll find better deals out there.
    Cons: Luggage rifled through by some filthy Spirit Air employees, your valuables STOLEN!

    Summary: My fiancée and I arrived at LGA on 11/7/12 about a quarter of 8 in the morning.  We were booked on Spirit Airlines flight 847, departing at 8:35AM, arriving at ORD at 10:01AM. When we arrived at LGA, we checked in at the Spirit Air desk and ... read more

  • We were stranded in South America and lost thousands of dollars!!!

    Sep 17, 2012 by
    Rated a Very Helpful Review
    Pros: Pay for a reliable airline, do not give money to a scam operation.
    Cons: This was the worst airline experience of my life!!

    Summary: FLY AT YOUR OWN RISK WITH SPIRIT AIRLINES. This airline cost our family thousands of dollars to have us bailed out of Peru when they unexpectedly cancelled our return flight to the US. We arrived to Lima International Airport to an angry crowd of ... read more

  • An OK Airline for the price you pay

    Jul 30, 2012 by
    Rated a Very Helpful Review
    Pros: Cheap fare
    Cons: Old and some smelly seats. It needs some clean up and updating.

    Summary: I was at first very hesitant in booking a flight with them after I’ve read all the reviews but since my family’s trip was only 2 weeks away, I have no choice but to take the risk with Spirit Airlines because they were the only ones who ... read more

  • Rude Attendant and customer service is in India!

    Jul 11, 2012 by
    Rated a Very Helpful Review
    Pros: None that I can see.
    Cons: Poor service on all levels.

    Summary: The plane was over 2 hours late and then they changed the tires making us wait further while a lady with a constantly screaming toddler was at the gate disrupting the entire group of passengers. We had the misfortune of sitting behind her on the ... read more

  • Spirit Airlines is the worst airline ever!

    Jul 9, 2012 by
    Rated a Helpful Review
    Pros: 0, nada zip, zilch, none
    Cons: customer service, price, Price on receipt did not match price charged to my card

    Summary: Booked a "cheap" flight for me and my boyfriend to mexico. It was booked through Farespotter and I received an email confirmation saying my total trip cost would be 898.04. Spirit Airlines charged my bank 1383.84... nearly $500 over the amount quoted in ... read more

  • Worst eve airlines I have traveled with; never againin my life!!

    Jul 9, 2012 by
    Rated a Very Helpful Review
    Pros: nothing
    Cons: cost of carry-on luggage
    expensive tickets (with luggage cost)
    minimal leg space
    incompetent staff

    Summary: This is the worst airlines I have ever traveled with. In future, I won't take this airlines, even if they allow me to travel for free. The staff are incompetent and impolite and doesn't have the basic manners to talk with a passenger. I wonder if they ... read more

  • Worst Airline EVER!

    Jul 3, 2012 by
    Rated a Helpful Review
    Pros: There is nothing nice at all that I can say about Spirit at this piont.
    Cons: Customer service is non existent Calls go directly to India

    Summary: On my departing flight from Atlanta to Fort Lauderdale spirit close their doors early and would not let us board the plane even though the plane was still on the ground.  Agent was very rude and said that she had just close the door a ... read more

  • Be Careful!!!!!

    May 29, 2012 by
    Rated a Very Helpful Review
    Pros: cheaper air fare
    Cons: -rude employees
    -not helpful
    -unloyal to customers
    -pain in the butt 

    Summary: My boyfriend and I went to a wedding this past weekend in Utah and found that it would be much cheaper to fly in through las vegas and then rent a car and enjoy the ride to Utah. First off, Spirit Airlines told us to go to the WRONG gate. After ... read more

  • Vile, Unacceptable, $hite

    May 1, 2012 by
    Rated a Helpful Review
    Pros: large seats..but they were uncomfortable, unsurprisingly
    Cons: See above, too many cons to list, all service fully and completely sucks, beat avoided.

    Summary: Seriously $ # i T T WHY?!?! I imagine it'd be hard to give worse service than we received, if one TRIED. Check-in could've CERTAINLY been handled/managed better by a kindergartner. Also, printers were malfunctioning, so everyone had to crowd around ... read more

  • Awful. Will never fly with them again!

    Apr 6, 2012 by
    Rated a Very Helpful Review
    Pros: Cheap
    Cons: Poor customer service
    Poor communication
    Extras are a la carte priced
    Delays and Cancellations 

    Summary: My husband and I went to Vegas for my spring break from nursing school, which was supposed to be nice and relaxing, but ended up being a complete nightmare on the day we were supposed to fly back home. Our original flight from Chicago left without much ... read more

  • Worst Airline I've Ever Flown

    Mar 5, 2012 by
    Rated a Very Helpful Review
    Pros: None.
    Cons: Nickeled and Dimed to Death
    Cramped Dirty Planes
     

    Summary: I just got back from a trip to Las Vegas.  My wife and I were suckered into buying tickets on Spirit Airlines because they were the least expensive.  That was before they charged us to $33 to check a bag.  And that's a 40 lb. bag, not 50. ... read more

  • 1st Time Spirit Customer - NOT BAD, GREAT PRICE

    Nov 23, 2011 by
    Rated a Very Helpful Review
    Pros: Excellent Price.
    Flight was OnTime
    I found the staff friendly
    No fuss airline.
    Cons: Back half of Airbus A319 seating is crampier than others but barable.

    Summary: Flew June, 2011 Las Vegas - Detroit Non-stop - $149 tax = $167!Ok, to all those negative reviews out there, please look in the mirror and say to yourself, you get what you pay for!  Now, this is truly a "DISCOUNT" airline, but my first time ... read more

  • Spirit Air - Not Worth It

    Sep 24, 2011 by
    Rated a Very Helpful Review
    Pros: Got home in one piece.
    Cons: Ants in bags, exorbant fees, horrible customer service.

    Summary: I generally don’t expect much from airlines, but the one and only time I took Spirit Airlines was horrible.  They already charge a lot for luggage, but apparently changed their luggage weight options, so you have to pay even more for 41-50 ... read more

  • Never Again!

    Aug 10, 2011 by
    Rated a Very Helpful Review
    Pros: Low fares if you have no bags, do not pick seats and eat before flying.
    Cons: Horrible customer service, on hold for hours, extra fees, constant delays, old, dirty planes.

    Summary: My husband is a $9 fare club member and flies with Spirit every month.  He only travels with a bag that fits under the seat and does not pick seats ahead of time; therefore, he does not pay extra fees.   I am sure that most travelers do ... read more

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