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Not Yet Rated by the Epinions community
Jan 12, 2013
Pros: None: the apparent "pro" of comparatively low fare is only apparent, as pricing is misleading.
Cons: All. Too many characters to fit in this field. Read review!
Summary: So you think you are a savvy traveler. You found a bargain fare to Cancun, or to NYC, or even to what we're told is the new foodie hub o' the world, Minneapolis. You figure for that price you'll still come out ahead even if this is one of ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Nov 13, 2012
Pros: Modern fleet, reasonable cost, vacation locations, smaller and less busy MSP terminal
Cons: Connecting to other carriers in MSP, fewer routes than the big carriers.
Summary: I have flown Sun Country several times, and each time everything went as expected. The cost is reasonable, and the service was good. Like all the airlines today, expect to have a mostly full flight if you are flying around the popular weekend ... read more
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Not Yet Rated by the Epinions community
Jun 20, 2012
Pros: Ticket was a little cheaper than Delta Airlines
Cons: We were lied to by the ticket agent, Sun Country said they can't do anything.
Summary: At the Minneapolis Sun Country check-in-counter. My husband has always been able to carry on his suitcase. The attendant looked at it and said you are going to have to check that in and pay $25. Then she went on to tell us that if we ... read more
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Not Yet Rated by the Epinions community
May 18, 2012
Pros: No pros
Cons: Extra fees
Poor service
Summary: This spring, I absolutely had the worst-ever experience with Sun Country! Flew once with them to DC, had an hour and a half wait on a runway in Lansing which was hot, muggy and enormously uncomfortable. Then, not so much as an "I'm sorry" or "Here, have ... read more
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Not Yet Rated by the Epinions community
Nov 6, 2011
Pros: Sun Country flights are typically inexpensive.
Cons: A little help or a return letter from the president/CEO would have been nice.
Summary: Sun Country canceled my return flight from LAX to Minneapolis. I didn't find out until I got to the LAX airport and waited some time before finally calling Sun Country on the phone. It turns out that Sun Country does not have a permanent ... read more
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Not Yet Rated by the Epinions community
Oct 26, 2009
Pros: None.
Cons: Lousy customer service. Too many fees add up. Forced to pay extra to sit together.
Summary: We've flown Sun Country in past with ok service. In my opinion, they have gone too far with fees. Recently we booked tickets from Seattle to Minneapolis, and did not have a good experience at all. Now they charge for bags, ($15), and ... read more
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Rated a Helpful Review by the Epinions community
Oct 28, 2008
Pros: Great service, special fares, friendliness-employees, comfortable seats,upgrade to first class $99, locations/winter.
Cons: Sun Country doesn't fly to all locations every day.
Summary: Sun Country is a wonderful airlines to use when traveling for business or pleasure. Minnesota residents get to enjoy the small and convenient location at Humphrey Terminal in order to fly on Sun Country planes. You are greeted by ... read more
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Rated a Helpful Review by the Epinions community
Sep 8, 2008
Pros: Customer Service is the best in the industry.
Cons: Cramped seats.
Summary: Sun Country doesn't fly everywhere. They're comparable price wise, usually cheapest but not always. I'd say if they're within $20 or so, spring for the price difference. The way the flight attendants treat you so much better is worth it alone. ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Jul 26, 2008
Pros: Provide competition to NWA
Cons: Terrible Customer Service / limited flight selection
Summary: In 2006 on a trip to NY they lost my luggage for 5 weeks. There baggage customer service person was difficult to get a hold of when I was attempting to find my luggage. When the luggage was finally found and shipped to my house the shipping costs were ... read more
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Rated a Somewhat Helpful Review by the Epinions community
May 2, 2008
Pros: on time departures/arrivals, great service
Cons: infrequent schedules and many seasonal only destinations
Summary: I fly Sun Country whenever possible. This can be difficult at times due to their infrequent schedules and many seasonal destinations. The best prices are found at Suncountry.com. I have always found their fares to match or beat those of other travel ... read more
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Not Yet Rated by the Epinions community
Apr 22, 2008
Pros: Friendly professional service. Meal, even in coach.
Cons: Wish they would expand their service to more destinations!
Summary: We just returned from a trip to Dallas and flew Sun Country. We enjoyed the flight tremendously. The price of the flight was very good, the same as NWA was, but the service onboard is far superior. I have a medical condition that required some assistance ... read more
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Rated a Helpful Review by the Epinions community
Apr 18, 2008
Pros: Low Airfare
Cons: So far their customer service department, lack of available flights (two per day???).
Summary: On Jan. 1 2008 I decided to book four round-trip tickets on Sun Country after much research on airfares. We were going from New York JFK to West Palm Beach Florida. Our flight was scheduled to leave on 4/18 and return on 4/24. All was well until we ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Jan 22, 2008
Pros: Low fares, hot food, on time more often than a lot of the others
Cons: It's still air travel. Even a great airline can only do so much.
Summary: I fly between Dallas and Minneapolis about once every two weeks. And whenever it is possible to do so, either economically or my schedule allowing, I choose Sun Country hands down. First things first, I find them to be genuinely friendly. You're ... read more
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Rated a Helpful Review by the Epinions community
Nov 8, 2007
Pros: Sun Country apparently has cheap deals
Cons: Charges unauthorized fees
I spent 12 hours on hold; was cursed out by "supervisor"
Summary: My vacation nightmare began almost as soon as I booked my trip—I saw on the news that Hurricane Dean was headed for Cancun. I called Orbitz to cancel my package trip to Cancun (the airline was Sun Country) due to Hurricane Dean. Although Orbitz was able ... read more
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Rated a Helpful Review by the Epinions community
Aug 24, 2007
Pros: Food on every flight. Leather Seats
Cons: Check in at Delta Ticket Counter,Instead of Sun Country.
Limited Flight Schedule.
Summary: I recently flew on Sun Country to Las Vegas and I would say that it was pretty good. We left MSP Humphrey terminal on time and arrived to the Mccarran Airport in Las Vegas on time. However, Sun Country DOES use Delta gates and also uses Delta ticket ... read more
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Rated a Helpful Review by the Epinions community
Aug 20, 2006
Pros: Low Fares, Great Service, Business Class Option
Cons: Limited Schedule, operates only to/from Minneapolis
Summary: I am a 30+year domestic business traveler based in San Diego. Last week I had a last-minute trip, the final leg of which took me from Minneapolis home to San Diego. I planned a late afternoon departure and found that Northwest Airlines wanted $900 for a ... read more
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Rated a Very Helpful Review by the Epinions community
Mar 27, 2006
Pros: On-time service. Friendly, professional employees. Reasonable airfare.
Cons: Very limited schedule. Cramped seating. No Frequent Flyer Program.
Summary: Sun Country Airlines provides limited, low cost airline service between Minneapolis and about a dozen other cities. They also offer seasonal service to tourist destinations such as Mexico, the Caribbean, Las Vegas, and also some charter flights. At ... read more
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Rated a Helpful Review by the Epinions community
Feb 13, 2004
Pros: Low fare, friendly service, nice terminals.
Cons: Delays.
Summary: I needed to get to Minneapolis on fairly short notice and Sun Country was the only direct flight from NYC area that was under $1,000. Even connected flights were significantly more expensive (around $350 to over $1,000 compare with Sun Country's $200 ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Apr 5, 2003
Pros: New planes, personal friendly service
Cons: Hopefully they grow their network soon to many more places.
Summary: I was glad to find out that my favorite airline is back in the air after a short suspension of service. I took two trips on Sun Country - Minneapolis to Los Angeles and Denver - and was extremely pleased with my experience. All four trips were perfectly ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Mar 31, 2003
Pros: Clean Planes, Good Seats and friendly service
Cons: None, from what I saw
Summary: MY family and I were heading to Orlando for some sun and fun. My parents, sister and I had flown into Milwaukee from London to meet My cousin and her daughter, so we could all go to Orlando together. We booked a Funjet vacations Package with Holiday inn ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Jun 28, 2002
Pros: None
Cons: Unsafe Planes, Limited Service
Summary: Sun Country Airlines has had quite history a in Minnesota. It used to be a charter airline, then in 1999, it was purchased by new owners and went up against Northworst Airlines as a scheduled airline. It was great to get affordable, friendly service ... read more
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Rated a Very Helpful Review by the Epinions community
Jan 9, 2002
Pros: No pros, Sun Country Airlines halted scheduled service abruptly on Dec 8. 2001.
Cons: Out of business.
Summary: A Little bit of history
Sun Country Airlines had been around since 1983 operating as a charter airline service only. This company serviced a great menu of charter destinations from origins such as Minneapolis, Detroit, and Milwaukee ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Dec 4, 2001
Pros: Some Newer Planes, some lower fares
Cons: Unfriendly, dirty airplanes
Summary: I was excited to fly Sun Country because I had saved myself $40 of the other's lowest fares. I was flying to MSP and then connecting to NW onto PHX.
When I checked in for Sun Country I was told I would be unable to check my bag onto the NW ... read more
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Rated a Helpful Review by the Epinions community
Nov 28, 2001
Pros: None that I am aware of.
Cons: When the going gets rough, Sun Country leaves their customers dangling
Summary: Some weeks back, I decided to give Sun Country my business, booking a vacation trip from Minneapolis to Phoenix for my family. Their rate was comparable to Northwest and AmericaWest, and I felt good about going with the underdog.
... read more
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Rated a Somewhat Helpful Review by the Epinions community
Nov 25, 2001
Pros: cheap non stop flight. on time from dfw to las vegas
Cons: someone stole a bottle of perfume out of my checked luggage.
Summary: Our flight from dfw to las vegas was uneventful, smooth and on time. the plane is due for some updating as the seats are showing quite a bit of wear and tear. rest room was filthy with no toilet seat covers.
coming home was virtually the same ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Nov 24, 2001
Pros: There are no pro's you get what you pay for.cheap service
Cons: if you complain they threaten to have you removed from the plane
Summary: Booked a trip of 4 nights to Las Vegas using Sun Country Airlines. my husband was seated in a different row away from me both ways round trip... they change the assigned seat prior to leaving the airport using a mix and match practice.. in a 4 and a ... read more
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Rated a Helpful Review by the Epinions community
Nov 16, 2001
Pros: Friendly service
Cons: None to speak of
Summary: I am writing this review of my recent flight with Sun Country Airlines. Sun Country was the chosen airline for my "Funjet" vacation package. After learning of this I logged on to epinions.com to get a review of this company. I am not a frequent flier ... read more
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Rated a Very Helpful Review by the Epinions community
Sep 27, 2001
Pros: Cheap cocktails, flight attendants often have Minnesota accents
Cons: Horribly behaved children packed onto every flight, legroom designed for the extra-petite
Summary: California indie rock band Fonda sang the poignant line, "There's a place in the sun/Safe from everyone"; perhaps Minneapolis-based Sun Country could adopt this as their motto. Except for a few problems. You're not safe from the other people flying on ... read more
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Rated a Helpful Review by the Epinions community
Sep 18, 2001
Pros: Heightens one's tolerance to inhale others' bodily functions.
Cons: Cheap flights
Summary: To be completely fair, I've only flown Sun Country Airlines once on a one way ticket. It was all that I could handle.
There are a few things that I admire in an airline, and I'm not a fussy person. I've been hardened by Northwest, and I ask ... read more
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Rated a Helpful Review by the Epinions community
Aug 28, 2001
Pros: Discount tickets
Cons: Hassles and headaches
Summary: Flying my daughter as an unaccompanied minor from the east
to west coast no problem-her flight was an hour late.
Flying her back on her roundtrip ticket was a nightmare,
no one could fully give me an explanation except she was
an ... read more
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Rated a Very Helpful Review by the Epinions community
Aug 15, 2001
Pros: Offers many destinations for relatively Low Prices; Easy-to-Use and Organized Website; Minneapolis-based
Cons: Many delays; Often difficult and costly to change a reservation; Food Quality
Summary: Being the product of parents who have been divorced since 1988, I often find myself traveling between different parts of the country. Being a minor, I live with my father in Minneapolis, and often go to visit my mother in Boston. Both places are pretty ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Jul 10, 2001
Pros: Great Price - Friendly Service - On-Time
Cons: Bad Food
Summary: We recently flew round-trip from Austin to Cozumel and found Sun Country to be on-time, very convenient, very well organized and overall a great bargain. They have some strange meal plans - the lunch was very dry sandwich and a cookie, the return flight ... read more
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Rated a Helpful Review by the Epinions community
Jul 8, 2001
Pros: New plane,low cost airfare, comfortable flight, good service/decent airplane food and nice terminal in MSP.
Cons: Delayed without explanation, and no jetway at airport available.
Summary: Due to a last minute trip in Rochester, MN and my horrible track record with connecting flights, I needed a low cost (within 20 days) option to MSP. I discovered Sun Country and felt it was worth the risk as I prefer to contribute to the smaller guys in ... read more
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Rated a Very Helpful Review by the Epinions community
Jun 25, 2001
Pros: Decent prices, pretty decent service
Cons: Limited schedules
Summary: Let's face it, air travel is a cattle call. It really doesn't matter which airline one travels, we've all come to expect lousy service, delays, cramped seating, and mediocre food. Within this context of lowered expectations, Sun Country Airlines has been ... read more
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Rated a Helpful Review by the Epinions community
Jun 6, 2001
Pros: Inexpensive
Cons: Hot, uncomfortable seats, disgusting food
Summary: I went to Las Vegas from Detroit using Sun Country Airlines. I did not choose this carrier but it was part of the travel arrangements made by my friends who were getting married out in Vegas. And quite frankly, I will never choose this carrier again ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Jun 5, 2001
Pros: Great prices - friendly service - schedule getting more regular
Cons: Schedule still needs more regularity
Summary: I love Sun Country! Living in Minneapolis, you have the big Northwest Airlines and they are so big they really don't care about the average consumer and how much it costs for a family to fly. Sun Country has great prices, especially to Florida and the ... read more
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Rated a Helpful Review by the Epinions community
May 23, 2001
Pros: Cheap Tickets
Cons: No Regard for Baggage! Obscure Gate location
Summary: I bought a one way ticket from Sun Country because it was very cheap. I was on my way home from my college in Texas to come home for the summer. In my 3 pieces of luggage were every single article of clothing I owned (Except for the clothes I was ... read more
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Rated a Somewhat Helpful Review by the Epinions community
May 22, 2001
Pros: None
Cons: Airplanes are terrible
Summary: I just flew Sun Country and I cannot tell you what a horrible experience it was. I got to the airport two hours before my flight and they said it was delayed. They didnt know for how long, just that it was delayed. Great. So I waited att he gate area and ... read more
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Rated a Very Helpful Review by the Epinions community
May 19, 2001
Pros: low fares
Cons: very limited schedule, poor counter service, slow complaint response
Summary: On March 11,2001, my wife and I flew on SCA's evening flight from Chicago O'Hare to MSP. We were returning to the Twin Cities from a Caribbean cruise which included air from Chicago, and wanted to use Sun Country to complete our return trip home.
... read more
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Rated a Helpful Review by the Epinions community
Mar 27, 2001
Pros: Very congenial flight attendants and pilots.
Cons: problems with planes
Summary: For a budget airline they were not really bad.
I flew to McCarran Airport in Las Vegas from DFW Airport in Dallas & Ft.Worth. I was very unhappy that they left five minutes early, because it caused two members of our party to miss their flight. ... read more
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Rated a Very Helpful Review by the Epinions community
Mar 4, 2001
Pros: Big planes, great rates
Cons: Limited destinations
Summary: Growing up in Milwaukee, you get used to being spoiled when you fly thanks to Midwest Express. However, when Sun Country Airlines laid down a welcome mat here just in time for our trip to one of their non-stop destinations and had a cheaper rate than ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Feb 24, 2001
Pros: Inexpensive, few penalties, friendly staff, convenient locations, improving cabin comfort.
Cons: Developing Schedule
Summary: Sun Country Airlines has been known as a low-fare charter company operating out of the Twin Cities but in 1999 the airline went into scheduled air service. It is slowly improving it's service in many ways but it has always had an excellent staff which ... read more
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Rated a Very Helpful Review by the Epinions community
Dec 26, 2000
Pros: Cheap flights
Cons: Limited destinations
Summary: Being an infrequent traveler and somewhat skeptically about air travel, I had never heard of Sun Country airlines, let alone have a great feeling about my trip to Las Vegas on this airline. To my amazement, Sun Country provided one of the best flights ... read more
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Rated a Very Helpful Review by the Epinions community
Dec 14, 2000
Pros: Price, Service With a Smile
Cons: Outdated Equipment, Limited Schedules
Summary: I don't mind sacrificing a bit of comfort for a cheaper price on a flight, so Sun Country Air fits my standards. However, on the route that I frequent (MSP-SEA), they offer only one flight daily, and the prices aren't all that much better than their ... read more
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Rated a Helpful Review by the Epinions community
Nov 8, 2000
Pros: cheap fares, direct flight
Cons: can't think of any cons
Summary: We have flown Sun Country several times from Minneapolis to Las Vegas. It is a good airline, service was good, food was good and the price was unbeatable - really a bargain. We highly recommend travel from Minneapolis to Las Vegas on Sun Country. We ... read more
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Rated a Helpful Review by the Epinions community
Nov 8, 2000
Pros: Inexpensive, professional employees
Cons: Average food, nothing fancy
Summary: I recently flew Sun Country from Minneapolis to Houston, and was completely thrilled with the service. Normally I fly wherever I can get the best price (see my review of Vanguard Airlines). Sun Country was the cheapest fare to my destination. ... read more
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Rated a Helpful Review by the Epinions community
Nov 1, 2000
Pros: Convenient, affordable, professional and dependable
Cons: not enough flights available
Summary: Convenient, affordable, professional and dependable - these are the words I use to describe Sun Country Airlines. The low fares allow me the opportunity to visit my family in Minnesota several times a year. I live in Houston, Texas. I love the fact that ... read more
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Rated a Very Helpful Review by the Epinions community
Sep 27, 2000
Pros: inexpensive; friendly, helpful employees; adequate service
Cons: location of Minneapolis terminal; leg room
Summary: Sun Country Airlines had been recommended to me by a couple of business travellers so when I needed to buy a ticket fast and didn't want to "break the bank", I decided to try Sun Country.
Overall, they offer a satisfactory basic ... read more
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Rated a Very Helpful Review by the Epinions community
Sep 18, 2000
Pros: great fares, friendly service
Cons: little kids everywhere, some delays
Summary: Wanna go somewhere exciting?? Well, if you're strapped for cash, like I was last January, but still want to get the heck out of Dodge, I would suggest flying Sun Country airlines. They specialize in flying to various fun destinations, including San ... read more
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Rated a Very Helpful Review by the Epinions community
Sep 17, 2000
Pros: Price, Service
Cons: Limited destinations
Summary: I spent my Friday afternoon in a tizzy worrying about getting to Detroit on time to catch our Sun Country flight. Having to drive in from Ontario to Michigan and having no idea where we were headed caused a panic. By the time we got to the counter, it ... read more
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Rated a Very Helpful Review by the Epinions community
Sep 8, 2000
Pros: less expensive than regular carrier
Cons: will not accept another airlines tickets
Summary: Two years ago this past August, I needed to be in Wisconsin for a wedding. We were flying in and out of Minneapolis. I purchased the round trip tickets from Northwest before I realized they were about to strike. Of course they were the cheapo seats ... read more
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Rated a Helpful Review by the Epinions community
Sep 7, 2000
Pros: price
Cons: n/a
Summary: I've flown with Sun Country once, and whenever I have the chance to fly with them again, I will gladly do so.
Online booking was SO easy. The ticket was paperless and the customer service when I reached the airport in Detroit was wonderful. ... read more
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Rated a Very Helpful Review by the Epinions community
Aug 4, 2000
Pros: Everything except for pets.
Cons: NO PETS ALLOWED!!!!!!!!!!!!!!!!
Summary: My family and me have been traveling Sun Country Airlines for about three years now. Every summer, we fly up to our Summer Cabin for about a week or two in Minnesota.
They have allways been excellent about accommodating our pet bird and ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Jul 19, 2000
Pros: Great Airline, people
Cons: Old planes
Summary: If flew Sun Country to Las Vegas from JFK connecting through Min/SP. We were delayed in Min due to mechanical problems.
I didn't mind the delay - I don't want to fly with mechanical problems. Every single employee was polite and apologetic. ... read more
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Rated a Helpful Review by the Epinions community
Jul 18, 2000
Pros: none
Cons: everything
Summary: I flew Sun Country Airlines to Jamaica for my wedding in January of 1999. We had 18 people in our group and not one of us left with a good impression of Sun Country at the end of our trip. The flight there was okay. They were a couple hours late, but ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Jul 15, 2000
Pros: none
Cons: 12 hour delay
Summary: I recently flew Sun Country from Austin to Cancun. The flight down was great. However, the return flight, #644 (July 13, 2000) from Cancun to Austin was over 12 hours late. There were others who ahd been pushed onto this flight from the cancellation of ... read more
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Rated a Very Helpful Review by the Epinions community
Jul 10, 2000
Pros: Everything
Cons: Nothing
Summary: I have flown Sun Country Airlines from/ to Phoenix to/from Minneapolis/ St. Paul six times. Let me tell you, when my grandma was sick, my family and I ran down to the airport and tried to catch a flight. The first one we checked was Sun Country. ... read more
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Rated a Very Helpful Review by the Epinions community
Jun 18, 2000
Pros: Great last-minute fares and availability
Cons: Age of aircraft fleet causes concern
Summary: I recently took Sun Country from Las Vegas to Minneapolis. As a frequent patron of Vegas via standby tickets from my brother, I've learned that trying to catch a flight out of Vegas on a standby/buddy pass is next to impossible no matter what time of ... read more
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Rated a Helpful Review by the Epinions community
Jun 11, 2000
Pros: On time, friendly crew
Cons: None
Summary: I just got back from Cancun flying on Sun Country Airlines. And I have to say that the service was excellent. I can't honestly say I have one complaint about them. The flight is about 4 hours from Boston to Cancun and each way went smoothly. There ... read more
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Rated a Helpful Review by the Epinions community
Jun 4, 2000
Pros: Great staff
Cons: none
Summary: Sun Country Airlines offers the most airline for your money. For 99 dollars one way you can choose from any number of destinations. Like Las Vegas, Orlando, and the twin cities area. For those of you who travel often you will come to like this airline ... read more
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Rated a Very Helpful Review by the Epinions community
Jun 2, 2000
Pros: seems to be safe, food isn't awful
Cons: customer service problems, scheduling problems
Summary: Sun Country has been around for 16 years, and has developed an above average reputation among low fare, airlines that operate both charters and scheduled flights (of course average for these airlines is really bad!). But, Sun Country still has short ... read more
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Rated a Very Helpful Review by the Epinions community
May 25, 2000
Pros: Inexpensive
Cons: Disorganized
Summary: I have flown only one round trip on Sun Country and it will probably take more then the low fares to get me to try it again anytime soon.
The staff was pleasant, but disorganized in our departure city of Seattle. They have no computers at ... read more
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Rated a Very Helpful Review by the Epinions community
May 25, 2000
Pros: Price/Value
Cons: Limited scheduling
Summary: The cheapest way to make it to Las Vegas is to drive. Unfortunately, my weekends are of the two day variety. Flying on the major airlines (American, TWA, Delta) has always been expensive, unless you have the luxury of going standby.
Sun ... read more
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Rated a Very Helpful Review by the Epinions community
May 21, 2000
Pros: Low price, good service
Cons: Limited schedule
Summary: At prices ranging from $90 to $300 for a one way flight from JFK to St. Paul, or Dulles to St. Paul its a wonder that they can afford to stay in business.
I have been on an assignment in St. Paul for the past three months now, but I live in DC ... read more
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Rated a Helpful Review by the Epinions community
Apr 28, 2000
Pros: price
Cons: few flight time options, uncomfortable
Summary: I recently flew from New York to Las Vegas on Sun Country Airlines. I chose this airline because of its price. I wasn't expecting a fabulous experience, because I figured I'd get what I paid for, but I was just so desperate to get out to Vegas, I didn't ... read more
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Rated a Very Helpful Review by the Epinions community
Apr 19, 2000
Pros: safe, friendly, and economical
Cons: ugly plane full of white trash
Summary: Girl, Mamma just got back from a relaxing week in Mexico with her husband and here is the report....
We flew into Cancun on Sun Country Airlines and were shocked at the great service and the fact that the flight went really smooth. Sun Country ... read more
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Rated a Very Helpful Review by the Epinions community
Apr 15, 2000
Pros: Reasonable prices, dependable
Cons: Smaller airline, planes seem a little less sturdy than like Northwest Airlines (see review)
Summary: I have used Sun Country to travel on four occasions. The reason I chose Sun Country was the thrifty price and the great availability at last minute.
The first time that I used them, I had a hard time finding them as they were kind of tucked ... read more
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Rated a Very Helpful Review by the Epinions community
Apr 3, 2000
Pros: Cheap service, good number of stops
Cons: Delays, no frills
Summary: I've flown Sun Country about 6 times, since I'm on a business assignment in Minneapolis/St. Paul and have to commute back and forth between here and Washington DC. The airline is very cheap, about $99-$130 one-way any time to anywhere that they fly. ... read more
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Rated a Very Helpful Review by the Epinions community
Mar 23, 2000
Pros: price, scheduling, service, people
Cons: none so far
Summary: Okay, so there I was, needing to go to Minneapolis-St. Paul in a month or two. I decided to shop around online (my first time) and was appalled at the exorbitant prices for tickets!!! Even Priceline.com and Cheaptickets.com were outrageous. A friend ... read more
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Rated a Helpful Review by the Epinions community
Mar 13, 2000
Pros: low prices, typically up-beat attitude
Cons: delays, baggage, cramped seats
Summary: I flew Sun Country from MSP-LAX the a few days ago, on a 727-200. Our departure was delayed for two hours due to a snow and ice storm. I didn't mind that a bit. The CSR at the gate didn't keep us very well informed, but we did board the 727 ... read more
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Rated a Very Helpful Review by the Epinions community
Mar 9, 2000
Pros: Pros they ain't
Cons: Con artists they are
Summary: Sun Country was my worst airline experience of all time. I flew from Los Angeles to Detroit, and the 727 was absolutely filthy. The seats were literally falling apart. My seat belt was not functional, but the F/A said..."Don't worry about ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Mar 9, 2000
Pros: the price tag
Cons: Everything else
Summary: As I look at the name "Sun Country" airlines I am reminded of a flight I took from Dallas to Las Vegas last summer.It was a warm July morning as my friend's car went barreling down the Freeway towards Dallas-FortWorth International airport.I ... read more
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Rated a Helpful Review by the Epinions community
Mar 7, 2000
Pros: cheap, efficient, on time
Cons: weak travel planning department
Summary: Just got back from a trip from Minneapolis to Orlando, with my husband, and my two kids , one 3 years old and the other 3 months old. Had a great time, and the flights both ways were fine- on time, friendly, fast service, really can't complain about ... read more
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Rated a Helpful Review by the Epinions community
Mar 5, 2000
Pros: Cheap fares
Cons: Cheap fares
Summary: Upon learning of a free trip from Oklahoma City to Colorado Springs to help an insurance adjuster friend of mine, I arrived to find myself boarded on Sun Country Airlines. I was not familiar with this outfit even though I am a commercial airline ... read more
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Rated a Helpful Review by the Epinions community
Mar 3, 2000
Pros: Cheap.
Cons: Everything else
Summary: Allright, this is a "budget" airline. The fare was great. The plane was probably built in the 70's. There was so much caulk around wall panels in the bathrooms that I think that is all that was holding the back half of one ancient 727-200 I ... read more
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Rated a Very Helpful Review by the Epinions community
Feb 12, 2000
Pros: SAVE A LOT OF $$$$$$
Cons: Limited schedules and amenities
Summary: $198 round trip to Phoenix, $218 round trip to Boston, $218 round trip to New York City!
If you fly to or from Mpls, I would use Sun Country as I have personally flown for the above mentioned rates!
If you live in Chicago, ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Feb 11, 2000
Pros: grew rates, friendly staff
Cons: lack of luxury
Summary: I flew Sun Country Airlines about a year ago from Detroit to Minneapolis, before they went to daily flights. Overall I had a very good experience. I flew during the Norwest strike, I was plesently surprised to find that the airline did not raise their ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Feb 3, 2000
Pros: price and Service
Cons: not all the frills as more expensive carriers.
Summary: Recently I had the pleasure of flying for the first time on Suncountry, and it was a wonderful experience. Not only were the prices low, but the service was great. Suncountry is not a Frilly Airline company. You dont get all the goodies you get from ... read more
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Rated a Very Helpful Review by the Epinions community
Jan 15, 2000
Pros: Courteous service and an affordable price
Cons: none to report
Summary: In August of last year I booked a Fun Jet Vacation package not knowing what airline that would be used. This was my very first flight. Yes, I had never been on plane before. When I was informed by my boyfriend that we would be flying Sun Country, I ... read more
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Rated a Very Helpful Review by the Epinions community
Jan 14, 2000
Pros: cheep fairs, great service.
Cons: there still a small airline
Summary: In my job, i have to travel around to different cities. i flew an a number of different airlines and i think i found the one for me.
this is a up and coming airline that will be world known very soon.
My first flight on sun country, i ... read more
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Rated a Very Helpful Review by the Epinions community
Jan 13, 2000
Pros: Friendly staff, Fair pricing
Cons: full flight, no advance seating
Summary: We just arrived back from a Sun Country flight from Minneapolis to Orlando and back again. We purchased our ticket over the phone for a very reasonable fare and were able to use an additional coupon we had received. The reservation assistant was ... read more
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Rated a Very Helpful Review by the Epinions community
Jan 9, 2000
Pros: Very Affordable, Good Service
Cons: none
Summary: Sun Country has the best prices I have been able to find anywhere if you want to fly To or From Minneapolis. I have used this airline about 4 times and have been happy with the service each time. For the price I was paying for the tickets, I thought ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Dec 29, 1999
Pros: Inexpensive, Friendly & On time
Cons: Need to expand their flight schedule
Summary: Being a frequent business and leisure traveler, I am excited that Sun Country has decided to compete with the Big Guys! Based out of Mpls. Sun Country is a small operation now but is expanding rapidly. They have recently increased the number of flights ... read more
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Rated a Very Helpful Review by the Epinions community
Dec 29, 1999
Pros: Good legroom, on time flights
Cons: Average service, limited destinations
Summary: Having flown on Sun Country several times recently, I found their service acceptable, the prices good, and the overall flight experiences excellent.
If you're looking for first class service with hot towels and complimentary cocktails, don't ... read more
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Rated a Very Helpful Review by the Epinions community
Dec 26, 1999
Pros: Great Service & Low Cost
Cons: None
Summary: I flew Sun Country Airlines for the first time two years ago when i flew from Minneapolis To Orlando to visit my Daughters. I was told that Sun Country Airlines had great rates compared to the other Major Airlines such as NorthWest and United so i ... read more
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Rated a Very Helpful Review by the Epinions community
Dec 21, 1999
Pros: Good prices, good service, comfortable
Cons: Few flight choices per day and no frequent flier program yet
Summary: There are apparently only two airlines using Minneapolis as their hub city. A relatively new upstart competing head-to-head with dominant Northwest Airlines is the former charter airline Sun Country Airlines. These two carriers frequently define a ... read more
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Rated a Helpful Review by the Epinions community
Dec 21, 1999
Pros: for the most part good service
Cons: unwilling to bend for the consumer at times
Summary: I have had several experiences with this airline, some great others horrible.
My first flight was on time and seating was open as the flight was underbooked. I found the staff to be helpful and friendly. Due to a disability, I require ... read more
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Rated a Very Helpful Review by the Epinions community
Dec 21, 1999
Pros: Low Price, No Advance
Cons: Some of the Flight Attendants are a Little Burnt out and can get an attitude.
Summary: I have flown on Sun Country a few times. I fly about once a month to different vacation areas and to see my relatives. The service is questionable sometimes, they seem to have a very relaxed attitude towards people on the late flights they fly. I have ... read more
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Rated a Very Helpful Review by the Epinions community
Dec 21, 1999
Pros: Low fares, Easy Terminal, Friendly Service
Cons: Limited Destinations, Limited Schedule
Summary: Sun Country Airlines, based out of Minneapolis, MN recently (June 1999) began scheduled air service out of MSP International airport. Prior to to becoming a scheduled airline, Sun Country opperated as a successful charter airline.
Sun ... read more
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Rated a Very Helpful Review by the Epinions community
Sep 20, 1999
Pros: cheap fares -- REALLY cheap
Cons: infrequent schedule
Summary: Last week I needed to make a quick trip from
Texas to Minnesota. Because I had only one day
notice, I wasn't particularly surprised to be
quoted highway-robbery fares from all the
major airlines. A quick search on Travelocity ... read more
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Not rated yet by the Epinions community Nov 5, 2012
Pros: Literally nothing.
Cons: Heartless, greedy and disrespectful to customers.
Summary: Do not book with sun country - it's no wonder they went bankrupt! They refused to waive a change fee I required due to a funeral. I was actually told by a manager "While that sounds inconvenient for you, it actually doesn't affect us at all". Do not
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Not rated yet by the Epinions community Jul 15, 2010
Pros: None
Cons:
Arrived at 1 am. Lost transportation and room.
Summary: On July 10, 2010, I was scheduled to fly direct from Austin to Cancun departing at 1:50 pm and arriving at 4:10 pm. The flight was delayed. We spent nine and a half hours waiting in the airport with no explanations or updates. We
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Not rated yet by the Epinions community Feb 22, 2010
Pros: NONE!
Cons: BAD WEB SITE AND HIDDEN STUPID FEES!
Summary: I Booked 3 flights to Fort Meiers with Hobbit. They went out of business and Sun County offered to honor the Hobbit rate for the flight if I paid for it a second time. I did that and then Sun Country charged me an extra $48.00 for seat
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Not rated yet by the Epinions community Jul 1, 2009
Pros: flights can be more reasonable then other airlines
Cons: poor customer service, many hidden fees, not family friendly
Summary: I have flown with Sun Country so many times in the past decade, but have been extremely disappointed the last year or two with their customer service. They are NOT at all a child friendly airlines. We had to pay $14 per passenger per direction to
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Rated Show by the Epinions community May 27, 2008
Pros: SunCountry treats you like a VIP customer, best possible recommendations.
Cons: Limited & seasonal routes.
Summary: I flew SunCountry Airlines in January 2008 from JFK Airport to West Palm Beach on a late morning flight. I dreaded the long line, the cramped seating, and not knowing what I was getting for an airline I had never heard of... especially because I had only
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Rated Show by the Epinions community Jan 19, 2008
Pros: Hot meal, assigned seating, great schedule
Cons: Limited cities and frequency, no movies
Summary: Being surprised with a Christmas present of a trip on Sun Country, I was a bit hesitant, but read the reviews on the internet and became excited. I couldn't believe my good fortune. Great flights, On time, Friendly flight attendants, hot meals, New
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Rated Show by the Epinions community Dec 30, 2007
Pros: good fares, non-stop flights from MSP to LAX
Cons: See above
Summary: Overall, Sun Country is a great airline. but what is with the constant schedule changes??! First my flight is to leave at 10:00, then it is changed to 9:35, then before I even leave MSP, I get a call informing me that my return flight has been changed to
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Rated Show by the Epinions community Nov 14, 2007
Pros: Beverage on flight. Cheap airfare
Cons: Less choices of where to fly to. Not always direct flight
Summary: To start, Sun Country serves you with a smile. Bigger corporations such as Northwest worry about your money and your business, not so much how you care. With Sun Country you get treated well. The seats are comfortable on the plane and there the seats can
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Rated Show by the Epinions community Apr 13, 2007
Pros: Friendly and good value for family travel
Cons: The plane was a bit chilly when we got on but it warmed up
Summary: They were friendly through out the entire process. My friends flew Northwest Airlines on the same day. We paid less for our flight, got fed a meal, didn't have to pay for over weight on my teen daughter's bag. My friend flew first class and got a
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Rated Show by the Epinions community Nov 29, 2006
Pros: Inexpensive, good service
Cons: Can't think of any
Summary: I give it a thumbs up for offering low fares and even at the last moment. I flew from MN to Dulles, (DC) two weeks ago for $167. The service was good. The grilled cheese , was ok, cookies good and beverages, fine. Cheeseburgers didn't look so great,
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Rated Show by the Epinions community Jul 18, 2006
Pros: Low prices, direct flights to Minneapolis, Friendly flight attendants, cheeseburgers and chocolate chip cookies!
Cons: They use old planes, checked in baggage gets knocked around violently
Summary: I had a basically positive experience with Sun Country in July 2006. They had the cheapest ticket to Minneapolis, so I took it. The service is great although there was no one in the Sun Country ticket counter, Continental airlines gave me my boarding
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Rated Show by the Epinions community Apr 4, 2006
Pros: Everything
Cons: None
Summary: Great Airline. Good Service. Good People. Good Food. Good flight. Everything with Sun Country was great. I would fly them over and over
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Rated Show by the Epinions community Apr 4, 2004
Pros: Great service. Nice new planes.
Cons: Small sandwiches. Not enough hubs.
Summary: I flew sun country over the Christmas holidays and enjoyed this airline! I had heard of it a few times, but had never actually flown on it. The service has changed very much because the airline has started service again. They have very friendly flight
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