Highest Rated Review by the Community
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Jun 11 '00
Pros: Romantic, Meaningful, Wonderful Memories
Cons: None
Summary: "Some Enchanted Evening, You May See a Stranger..." That's how the song goes, but this guy who is going to marry you all over again, is certainly no stranger. It feels like you have been married to him since the beginning of time.
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Dec 13 '11
Pros: great weather, awesome views, fantastic waiters and staff, many activities
Cons: hmm cant think... do you get sea sick?
Summary: I absolutely loved this trip!! I went a week before the cruise departed and went around alaska. It was one of my favorite trips EVER! We went on a two story train that you have dinner on, it was absolutely amazing and I highly recommend doing this! When ...
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Apr 17 '11
Pros: Fabulous Service
Beautiful Views
Whale Watching
Tons of stuff to do on the ship
Cons: A little more expensive
Summary: We cruised on the Holland America ship, the Ryndam. We did a two week cruise from Vancouver to Anchorage and then a land tour from Anchorage, back to Vancouver. Our time on the ship was extremely enjoyable! We had the most amazing wait staff and the food ...
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Jul 04 '10
Pros: Smaller ship; Great Staff; Kid Friendly; Great Food; See many Glaciers; Many Excursions and entertainment
Cons: Little Pricey; Weather is always questionable; Some people feel sea sick
Summary: Graduating from 8th grade my Grandmother allowed me to pick any vacation I wanted to go on. Loving the outdoors and wildlife I chose to visit Alaska. My aunt, grandmother, and myself at age 12 i was really excited but nervous their wouldn't ...
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Aug 20 '09
Pros: We don't have any pros.
Cons: Uncaring attitude, unfair policy, terrible customer service.
Summary: We wanted to celebrate our 50th wedding anniversary on a cruise to Alaska, our first cruise. We chose Holland America but were terribly disappointed by their uncaring and unreasonable policies. We found out an immediate family member was ...
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Mar 09 '07
Pros: Wonderful service, Quality excursions, Great Food
Cons: none
Summary: We wanted to take an Alaskan vacation and searched extensively through different companies to see the best way to see the beauty of Alaska in an organized and semi-convenient manner. We decided to go the cruise route because of all the isolated areas ...
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Aug 22 '05
Pros: The service, the entertainment, the organization
Cons: The food, the front office girls who were snippy
Summary: My family, thirteen of us in total, set sail from Seward after several days of absolutely delightful land-touring (also handled by Holland America). We were the last of the group to board, arriving from an optional train trip from Anchorage that passed ...
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May 13 '05
Pros: Reputation for quality service. Just don't have a family death and have to reschedule.
Cons: Denies customer rescheduling but THEY can . Keeps airfare when denying customer rescheduling.
Summary: FIRST-TIME CRUISE PASSENGERS LOSE $4150 TO HOLLAND AMERICA My wife and I were to be first-time "cruisers" on Holland America's Ryndam Alaska Inside Passage trip leaving 08May05. We advised Holland's agent on 05May05 that due to the sudden terminal ...
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Apr 24 '05
Pros: Fairly nice restaurants, good pool area, great library and computer room, nice piano bar.
Cons: Unflushable toilets, backed up sewage smell, dirty brass in elevators, dirty windows .
Summary: We were on the Ryndam in February 2005. On many occasions the toilet would not flush. Each time were advised that the engineer was working on the problem. Within a day or two it always failed to work again, and so on throughout the cruise. Some of ...
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Mar 20 '05
Pros: Great service by staff. Large state rooms (with bathtubs).
Cons: Horrible smell during beginning of trip. Failure of toilets during course of trip.
Summary: My husband and I had been on 5 previous cruises, but this was the first one on a Holland America ship. We took the March 6th, 2005, 10 day cruise from San Diego, stopping at 6 ports in Mexico. I was most impressed by the service of the staff, and the ...
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Jan 10 '05
Pros: Great service, great food, lots to do on the ship, beautiful sights.
Cons: Once you've seen one glacier, you've seen them all.
Summary: There is really no wrong way for you to visit Alaska just as long as you find a way to make it there some time in your life. Alaska is one of the most amazing areas in the world, where wildlife and man mix together beautifully. Generally when I visit ...
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Jan 06 '05
Pros: Great service, worth the money
Cons: The age of the passengers other than us
Summary: My friend and I went on the cruise in September 04. It was one of the best experiences I have had. We had to be some of the youngest on the boat at 30. We had an inside state room, which was fine since we spent most of the time out and about and we ...
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Aug 27 '04
Pros: Excellent Food, Nice Cabins, Free Hot Hors D'oeuvres, Excellent Service by Cabin and Bar Stewards
Cons: Mystifyingly Poor Attitude by Maitre D' and Other Top Managers
Summary: My wife and I, our two teenage sons, and my mother-in-law, went on the President's Week cruise of 2004 to the Mexican Riviera. Our family has cruised many, many times on other lines, with great success, but we thought that we would give Holland America ...
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Jul 22 '04
Pros: Excellent food, service, and views
Cons: Overpriced excursions without much substance
Summary: My wife and I took a Carnival cruise for our honeymoon trip down to Caribbean 17 years ago and we had to do cruise once again. We chose Holland America Line (HAL) going to Alaska for several reasons: (1) family discount because my wife’s ...
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Apr 05 '04
Pros: Great food and great service! Breathtaking scenery!
Cons: Expensive and not very family-friendly.
Summary: My husband and I got married in August of 2003 and went on a Holland America Alaska cruise in early September. Our ship was the MS Ryndam, which is small compared to some other cruise ships, but big enough to need a map for navigation around the decks. ...
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Feb 13 '04
Pros: All the creature comforts are on board with enough to keep you occupied for days.
Cons: Small things that may or may not be important to you, little details.
Summary: My wife and I just returned from a 7 day Sea of Cortez cruise and it was fabulous. It was our first cruise, but we traveled with a family member that has gone on many cruises and everyone was very impressed. Here are some of the points that stood out ...
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