Avis

Pros: car was fine
Cons: absurd fuel charge

As with American airports and airlines, I don't think that there are car rental "services": the "average" is very low. Once upon a time, Avis claimed to "try harder," but that time is past. As Mrkstvns updated the old Avis advertising slogan : " ...

Pros: Vehicle selection. Quick transportation to/from airport. Professional staff. No surprise charges.
Cons: Daily rental rate was a bit high.

I have long viewed rental car agencies with disdain. I have had advance reservations disappear, rental rates not honored, additional charges magically materialize, and have been read the riot act over my decision not to accept the additional ...

Pros: Fast checkin and return
Cons: High prices, limited selection of cars

Do you remember when Avis used to run commercials saying "we're number two, so we try harder" The commercials made some sense. If you're not the market leader, but you want to be, then you better do whatever you can to give the people what the want. ...

Pros: A good selection of vehicles for all budgets. Global online, real-time reservations systems.
Cons:

None. We were very happy with our little VW Chico!

In Cape Town, South Africa, most well-known car rental companies offer similar rates, similar cars, and there isn’t much product differentiation. Avis is a familiar name, but the decisive factor to use this company was the fact that customers ...

Pros: friendly employees, no extra charge for additional driver if spouse, nice vehicle
Cons: none

Last week my family and I made a trip to South Carolina to see my stepson, Billy, graduate from the Marines boot camp. We were planning on leaving early Tuesday morning, but decided to get our rental car a day early so we could get it all packed up the ...

Pros: Preferred rental service makes renting way easier
Cons: Poor maintenance on vehicles

For the past three years or so, I have been a pretty loyal National Car Rental fan. I love the ease of reserving cars on-line, their customer service has always been phenomenal and nothing beats the Emerald Aisle options. Recently I have rented ...

Pros: Car ran well. Employee on the phone very good. Returning staff efficient.
Cons: Dirty car. Uncaring employees, who didn't listen, when picking up vehicle. No manual.

Update of October 26th, 2005. I wanted to put this at the top of the review because ciao.com and the Head of Customer Relations for Avis, U.K. have just made my day. I get very little time to go on Ciao.com, and didn't even know there were 2 ...

Pros: PT Cruiser was in excellent shape, comfortable, easy to drive and had no problems.
Cons: Not much choice in vehicles.

It's been a while since I rented from Avis. When I did I was happy enough with their selection of cars, prices and service.They are usually out of the running in recent years because I find better deals with other car rental companies. This time, ...

Pros: Cheap rates available via Hotwire, cars tend to be newish and clean.
Cons: So-so customer service, high rack rates.

When it comes to car rental, I believe that cheaper is almost always better.  After all, it's only a weeklong (or less) commitment.  Mr_chelledun and I have recently discovered that the cheapest possible option for car rental is to book through ...

Pros: Usually less expensive than other rental companies, and always on-site at the airport
Cons: Can't guarantee a non-smoking car

I'm cheap. Sure, there are certain things I'm willing to spend money on - a wonderful meal, books, CDs, plants - but when I travel, I do so on the cheap. I'd rather spend less getting there so I can spend more being there.

For...

Pros: quick, friendly check-in and return; inexpensive; decent car
Cons: Fuel costs if you don't fill up yourself; taxes are killer

It's been a while since I've rented a car. Even my last few vacations have involved us driving or being luggage for relatives/friends to take around. So, I had to learn a little bit about them when I planned our recent trip to St. Augustine, FL. Here ...

Pros: price, service, size of cars
Cons: I have to leave room in my suitcase for CD's

Unless I am with a client, in a class, or sleeping- I'm listening to music. I have a records, tapes, and MP3's, but mostly I have CD's. Most of the music that I usually want to listening to is on a CD.

I travel a good amount for business....

Pros: Customer service!!!!!
Cons: What's not to like? It's pricier than Enterprise, for me at least.

It’s been a long time since I’ve had to rent a car. In fact, the last time I rented a car was with one of the many breakdowns of my 1997 Ford Taurus. I got rid of that car a year or so ago, and haven’t needed a rental since.

My experience...

Pros: Flawless process along the way.
Cons: None.

Although it is not an everyday experience, renting a car is one of the most dreaded parts about going away on vacation. My prior experiences have been full of cars that smell like a truck stop ash tray, customer service representatives that are neither ...

Pros: Royal treatment for Preferred Renters (which is free now)
Cons: Denver Airport location Customer Service

I have been an Avis car renter since my company switched from Hertz at the end of 1995. I was never a Hertz #1 Gold Club member, just the regular corporate renter. For the first 6 months of having to use Avis, I wasn't an...