Avis

Pros: They smile when they steal your money
Cons: Con Artists who charge your credit card triple the amount agreed upon

I have had the worst experience with Avis.  I purchased a vacation package with an Avis car rental through Orbitz.com.  My car rental was for around $300 for 10 days.After a 10 hour flight, and being up for 14 hours, I get to the ...

Pros: I suppose they would have been cheaper than somewhere else. But so not worth it.
Cons: Apathetic customer service at the desk...very unhelpful...and their policies themselves are terrible!!

Never EVER will I even think about renting from Avis again. I had reserved an economy car for my trip to San Diego, they were the cheapest on orbitz. When I get there, first they say, well we don't have any economby cars that you RESERVED, we can give ...

Pros: None
Cons: Fraudulent charges
Non-reachable customer service
Malfunctioning car

Terrible experience with Avis Rental Cars (June 2009) * We arrived on June 12, 2009 at 7:30 am at the Starnberg, Germany, Avis branch to pick up the car we reserved online for a 7:30 am pick-up time.  To our dismay, the car was not ...

Pros: none
Cons: Worst customer service (non-existent), misleading personnel, hidden charges

If I could give the Las Vegas Avis Rental center 0 stars I would.Their latest "program" charges you $13.99 for 0-75miles driven--we specifically were asked during check-in whether we wanted to opt out of the program, so naturally we said yes. The ...

Pros: no pros
Cons: Poor customer service, fraudulent charges, never again, Lying condoned by staff

Recently I rented a car from AVIS and on returning from my vacation found that they had charged me an extra 135 EURO. The people at the AVIS counter blatantly LIED to me I was told that a charge was there FOR ADMINISTRATION purposes ONLY in the ...

Pros: none, I'll never use avis again
Cons: extremely untrustworthy... also unforgiving... the customer is always right doesn't apply here

Ok, where do I start? Avis will try to get every cent out of you they can, so pay attention. Unfortunately, I was too trusting and didn't pay close enough attention. When we picked up our car, they said the category of car I had made my reservation for ...

Pros: The best thing about this Avbis hire is when it ended...
Cons: Rude, careless, lacking in communication, over pricing, time wasting, 

Had a really bad experience. Wrong car (no manual available), dirty inside, had to wait because computers weren't runing - a slow but 'some people have bad days, and so do I so let's be forgiving' start. The puncture/tyre deflating wasn't their fault, ...

Pros: PT Cruiser was in excellent shape, comfortable, easy to drive and had no problems.
Cons: Not much choice in vehicles.

It's been a while since I rented from Avis. When I did I was happy enough with their selection of cars, prices and service.They are usually out of the running in recent years because I find better deals with other car rental companies. This time, ...

Pros: (Initially) Price.
Cons: Faulty advise on insurance, leading to the above price to be anything but pro.

Dear all – a note of caution for renting cars in Italy with AVIS. This letter has been sent to AVIS’ Customer Service Director and Marketing Director. If they reply I'll update this post with a hopefully better experience to ...

Pros: Cheap rates available via Hotwire, cars tend to be newish and clean.
Cons: So-so customer service, high rack rates.

When it comes to car rental, I believe that cheaper is almost always better.  After all, it's only a weeklong (or less) commitment.  Mr_chelledun and I have recently discovered that the cheapest possible option for car rental is to book through ...

Pros: car was fine
Cons: absurd fuel charge

As with American airports and airlines, I don't think that there are car rental "services": the "average" is very low. Once upon a time, Avis claimed to "try harder," but that time is past. As Mrkstvns updated the old Avis advertising slogan : " ...

Pros: Reasonable pricing, very friendly staff, and quality fleet
Cons: None!

We are all quick to share negative experiences with business...but I feel we don't share positive experiences as often as we could.  To that end, I'd like to sing the praises of Avis at Brisbane (Queensland, Australia) airport!I ...

Pros: A good selection of vehicles for all budgets. Global online, real-time reservations systems.
Cons:

None. We were very happy with our little VW Chico!

In Cape Town, South Africa, most well-known car rental companies offer similar rates, similar cars, and there isn’t much product differentiation. Avis is a familiar name, but the decisive factor to use this company was the fact that customers ...

Pros: They did have a car in El Salvador
Cons: Service, care for customers rights, car age and maintenance,

Upon return, the car had a couple of additional scratches in the rear bumper. Two of many previous ones. They added to the collection that came with the car. Obviously a testimony to both driving conditions in El Salvador and Avis aging fleet there. ...

Pros: Selection
Cons: Customer service, availability of infant car seats

So last month, I traveled to Virginia for a business trip and brought my 4 month old daughter with me so that my dad could see her and I decided to rent with Avis specifically because they offered infant car seats. Typically I rent with Enterprise ...