Avis

Pros: Short lines, very convenient location
Cons: Car was a worn down...and it only had 9000 miles on it!!

When we rented from Alamo a few months ago there was a long line, we stood there for at least 30 minutes even though we had reservations already. With Avis we were in and out in no time. Now the Alamo location was in the Reno airport, the Avis...

Pros: They smile when they steal your money
Cons: Con Artists who charge your credit card triple the amount agreed upon

I have had the worst experience with Avis.  I purchased a vacation package with an Avis car rental through Orbitz.com.  My car rental was for around $300 for 10 days.After a 10 hour flight, and being up for 14 hours, I get to the ...

Pros: Reasonable pricing, very friendly staff, and quality fleet
Cons: None!

We are all quick to share negative experiences with business...but I feel we don't share positive experiences as often as we could.  To that end, I'd like to sing the praises of Avis at Brisbane (Queensland, Australia) airport!I ...

Pros: friendly staff, fast service and great selection
Cons: none

We take a family trip at least one a year and every year that we have taken a family trip we have rented a car or a van. We have tried many different rental car place but have found that Avis is to be the best of them all. No matter what Avis that we ...

Pros: Answered phone on first ring Spoke English
Cons: Phone quote boosted later in email Bait and Switch Unconcerned Customer Service

Based on the high rating given AVIS by this forum I decided to book a rental car. I called the 800 number and gave the facts that I wanted to pick up the car at 9 a.m. Saturday and return at 1 p.m. Sunday, the following day. I chose a 4 door ...

Pros: Car clean
Cons: Misleading practice on rental insurance.

We used Avis in Malaga, Spain. During the check-in, we were asked about insurance and declined it. The clerk still checked yes for insurance, instead of no. After 13 hour international flight, we signed where he checked, eager to get our car. When the...

Pros: Fast pick-up and return of car. Always clean, with no surprises.
Cons: Slightly higher rate than others, but worth it IMO.

I use Avis often for business, and likewise for personal rentals. For me, the most important aspect of a rental is getting a high quality car at a competitive price. Certainly other elements play a part: no unpleasant surprises; helpful and friendly ...

Pros: not much
Cons: sub-compact's tank not completely full at pick up, got poor mileage. See above.

On June 22, 2006, I returned my rented Avis car and boarded the shuttle to the St. Louis Airport. With me was my 91 year old mother, her (collapsible) wheelchair, bungied and prepared for shipment, three small check-in and two carry on bags. The ...

Pros: This was an on airport lot which other things being equal is more convenient
Cons: In addition to the wheel problem the car was not clean and had no jack

Following a recent personal rental from Avis at Heathrow airport in the UK, I was charged two hundred pounds sterling (around CAN$450.00 or US$370) for damage to a tire and wheel rim, presumably as the result of a kerb scrape. The car was a Ford ...

Pros: fast and friendly service, no paperwork, competent employees, one-way drop off
Cons: none that we experienced

My wife drove around town (Bakersfield, CA) looking for a car to take to LAX. Everyone she talked to, Alamo, Enterprise, Budget, etc. rented cars that had to be returned to their original location. Enterprise would, however, allow their car to be ...

Pros: They did have a car in El Salvador
Cons: Service, care for customers rights, car age and maintenance,

Upon return, the car had a couple of additional scratches in the rear bumper. Two of many previous ones. They added to the collection that came with the car. Obviously a testimony to both driving conditions in El Salvador and Avis aging fleet there. ...

Pros: Good quality service, usually fair prices and a company with a heart.
Cons: I have had no bad experiences with them.

Avis has been a good solid company to rent cars with. I have had two experiences with Avis that show how the company operates. The first was was when I rented from another company beginning with an A. My flight was canceled and I had to spend the night ...

Pros: None Nada, Zero, Zilch
Cons: If something goes wrong they will cheat you.

Renters beware. Avis has let me down in a big way. I am an experienced car renter and what has happened is beyond comprehension. Never have I been treated like this. First: I tried to contact them by phone to change my vehicle from an SUV to a car. ...

Pros: Great, great, great customer service
Cons: none yet

I'm only writing this after being forced to rent from a couple other big name car rental companies lately that didn't turn out so well (Alamo, specifically was a major disappointment, rude, surly, etc. yucko). I actually started renting from Avis about 5...

Pros: Service was efficient, vehicle was more than adequate.
Cons: Only offers GM vehicles.

I rented from Avis at Detroit Metro Airport recently after booking thru Hotwire (so forgive me for not having an impression of Avis's website). When I arrived in Detroit, the first thing I noticed was the absence of car rental counters at the baggage ...