Budget

Pros: Can use Sears credit car for payment
Cons: They gave no emergency numbers, and did not thoroughly inspect vehicle

Well, after two years in the same apartment in Florida, it was time to move back to North Carolina for the summer. As some of you know I travel in my job, and for the past three years have maintained an apartment in FL for the winter, and do an...

Pros: New Cars, Generally Good Service, Good Prices
Cons: One employee in Long Beach, CA

Background: I have rented from Budget several times, most of the time in Spokane but other times across the west coast. Budget is one of the major players in the rental car business and is located at most major airports and many city ...

Pros: Competitively priced, clean well-maintained cars, professional and courteous customer service, free upgrades, gas pre-purchase option.
Cons: One experience with long line at LAX on a Friday.

I have rented from Budget Car Rentals three times over the past two years.  I have also had one rental from Budget Truck Rentals.  All of these experiences have been good, with a minor glitch on my first car rental at LAX two years ...

Pros: friendly service, affordable prices, usable web site
Cons: it pays to be vigilant

I'd been doing time in Managua this summer and had a hankering to head across the border into Costa Rica where I'd scored a killer beach house in the Nicoya Peninsula. Pain in the rear to get there by public ...

Pros: Quote was correct. We received the car we asked for.
Cons: A few scratches on the car but that was fine with us.

We booked our hire car back in March, when we made all our arrangements for the wedding. I went into all the websites to get the vehicle we wanted, at a reasonable price. We tried Hertz, National, and a bunch of other ones. The best deal we could come ...

Pros: Cheap.
Cons: Ridiculously awful customer service.

I don’t consider myself loyal to any particular rental car company, and typically book with whichever brand is cheap and/or available on our needed dates. Often, Budget wins out. We’ve rented with this company three or four times over the past ...

Pros: Decent "Midsize" car
Cons: Charge extra for debit cards and not very friendly staff.

I had to travel to Atlanta last week and my company had booked my car rental through Budget Rent-a-Car. I have used them in the past and never had any real qualms with them but this time they convinced me that in the future I should probably go with...

Pros: Nice rental car "terminal" in Albuquerque, nice employees.
Cons: The "Full Coverage Insurance" scam.

Normally, renting a car is a task I would rather skip. On a recent trip into Albuquerque, New Mexico, I relented a bit and clicked on the “Go To Car Rental” link on the Southwest Airlines reservation site. I was offered a good deal by Budget ...

Pros: Responsive customer service to problems
Cons: There should't have been problems to begin with

It seems that every vacation needs a little hiccup. On our most recent family vacation to Florida, our hiccup was Budget Rent-a-Car at the Orlando International Airport. Reservations I was not the one in charge of planning this vacation so I ...

Pros: Windstar turned out to be roomier than the Mercury Sable would have been
Cons: making reservations in advance did little for ensuring that we had the desired auto

My family and I just returned from a week in Colorado. All of our reservations were made three months in advance through Priceline.com. We were very satisfied with the prices we received for airline tickets and motel rooms. We were greatly...

Pros: Their "pro" was really a bait and switch, so the answer is "none."
Cons: All I wanted was a little pick-me-up, and they offered a big rig!

I grew up in the suburbs of New York City, and I lived there for most of my life.

That being the case, I was surprised when the Budget Rent-a-Car at JFK Airport gave me an experience yesterday which could have fit right into the script for...

Pros: Friendly employees, wasn't pushed to upgrade or add options, nice car
Cons: Given different car than what computer stated

After making my Budget.com reservation I was curious to see how the actual rental would play out. I've read the horror stories of being overcharged, bait and switched, and more. I went to the Greater ...

Pros: price; roomy, easy-to-handle truck; smooth riding
Cons: none found

Decisions! Decisions! It certainly was a year for major decision-making. How would I ever survive?

It all started when I married Rich back in 1993. "You're gonna love Florida", he said. WHERE????????

After I got...

Pros: We've gotten free upgrades, good one-way rental prices, and on-site at the Orlando airport.
Cons: Cars tend to be stripped down and dinged up.

I have rented from just about every major car rental agency in Orlando, since my husband and I are usually out there twice a month. We book through Priceline, so we have to take whoever Bill Shatner gives us, and for a long time it was never Budget. Now ...

Pros: With Cheap Price Comes Cheap Service
Cons: bad customer service

Introduction When I was in college, I used to rent cars from Budget rental car every time I wanted to drive home. I went to a boarding school and I didn't have a car. I guess it was fine back then but I think the price was pretty steep for a ...