-
- Express Reviews
-
Rated Show by the Epinions community May 10, 2004
Pros: rental car functions
Cons: they do not honor reservations, bad customer service
Summary: We reserved a rental car over the phone to pick up at the Fort Myers, Florida airport. When we got there, the car and package we reserved were totally different than what we confirmed over the phone. They argued that there is no such thing as the rate we
-
Rated Show by the Epinions community Jan 17, 2004
Pros: nice clean car
Cons: not upfront with price, it usually ends up doubling
Summary: Gave them my credit car number to pay on line and they still never told me the full total I was being charged. I was told $108.00 for a compact plus taxes and surcharges but they wouldnt tell me how much those were, even after the reservation was
-
Rated Show by the Epinions community Nov 5, 2003
Pros: The Opal I rented didnt break down.
Cons: Total rip off in unforseen charges.
Summary: After returning from a trip to France in Sept '03 I saw an extra charge on my credit card for refueling. Truth is I returned the car full of gas and I had the receipts to prove it. Several calls and letters back and forth to Budget produced a "gift" for $
-
Rated Show by the Epinions community Nov 3, 2003
Pros: Good airport location LOL
Cons: They don't follow up on claims hoping you will just go away.
Summary: Rented car from Budget 07/06/03 Airport Lincoln, NE After 10 min realized the air-conditioner didn't work. its 100+ outside Took the car back requested new car. The girl at counter reviewed car agreed the A/C not working. told no more cars like it
-
Rated Show by the Epinions community Sep 22, 2003
Pros: None whatsoever
Cons: Unethical, fraudulent, nasty, terrible customer service, pulled a classic "bait and switch".
Summary: I rented a car via the budget Website, for a cost of $29.99 plus taxes and fees. My total came to $46.38. I got an email confirmation of this price. When I arrived at the Budget office, however, I was told the car would be $89.99 base rate plus taxes and
|
|
