Enterprise

Pros: On main street.
Cons: Poor fleet of cars, dishonest, cars in disrepair, staff slow and not very helpful.

 Enterprise rental car in Norman, OK rented my wife a car when another driver had severely damaged our car and it was going in the shop for several weeks. They brought out this mid-size car, which was really too small but all they had that wasn't ...

Pros: Very efficient employees.  Great vehicle. 
Cons: That all the rental car vehicles are outside of the airport.

We booked our hotel through hotels.com and the website asked us if we wanted to get a car. I had gone into several websites and priced a car from Friday 18th September through to Monday 21st. The cheapest rate I had found was $130 or more for the 3 ...

Pros: - Decent cars
- Competitive base rental prices
Cons: - Either: poor staff training or deceptive practices
- High insurance rates

My wife and I usually use Avis, because they are her employer's prefered vendor, but recently we decided to give Enterprise a try since they seemed to offer better rates for the 11 days that we'd be touring around the Mid-West, visiting her family. ...

Pros: Not the only place in town!
Cons: Dirty Store, Low Standards.

To start off I called Enterprise after my insurance company authorized a rental car. I was told that things were very busy and that there were no cars available. I was surprised with such a large company that nothing was available. I was told that a car ...

Pros: Many locations to select from
Wide selections of vehicles
Cons: Scamming tactics
Dirty vehicle at time of rental

About two weeks ago, I placed an online reservation for a minivan to be pick up at 18151 Beach Blvd, Huntington Beach.  On arrival (7/3/09), I was asked by a representative ...

Pros: Close to my home
Cons: Take more reservations than cars on hand
Flat out lie.

We reserved a car with Enterprise a week in advance for a trip to Chicago.  At 6:18 the night before we were to pick up the car (@7:30 AM) a rep called and told us they did not have a car for us.  I asked why they took my reservation if they ...

Pros: Convenient
Cons: Dirty
Dented
Poor customer service

Our reservation was placed well over a month in advance and still the car was not ready when we arrived.  When the car did arrive at the King, NC, site the roof of the car was dented as if something very large or someone fell on top of the ...

Pros: Friendly service, inexpensive, pick-me-up, I am their target customer.
Cons: There are exceptions to their good service.

Like most people I have been renting from many different rental car agencies, Avis, Hertz, National, Budget, Enterprise, Alamo, Dollar, and Europcar. I have had bad experiences and good experiences with all them so I don't think you can say one is bad or ...

Pros: Enterprise available all over the US if you opt for dropping at a different location.
Cons: Junk cars, Terrible service, Not professional

Eventhough I would prefer to stick with Hertz or second option Avis, I tried Enterprise just for the number of stores they have all over the US. I rented this car in Lyndhurst NJ. Let me say, if you are just renting it for a week or so, its alright. ...

Pros: Will give you a ride to Avis.
Cons: Overbook reservations, no cars to rent.

I attempted to rent a full-size car from the location on 4001 N Central Expwy., Plano, TX 75023.  Enterprise lists a full-size car as a Chevy Impala, Dodge Charger, Nissan Altima, or similar vehicle on their web site. I was offered the lower ...

Pros: Pros? One or two good and decent employees.
Cons: Too much sleaziness going on.

I called ahead and was given a price on a car that I could drive while mine was in the shop. Once I arrived a slick salesman (Paul) tried to up the price by starting at a higher daily rate than quoted and by skipping past the area of the rental ...

Pros: You can get really good deals online and also by calling their toll free number.
Cons: Their customer service is the worst in the industry.

This is the last bad experience we will ever have with Enterprise.  We recently rented a minivan at our local military facility, returning it on time. The office was closed, with a phone number taped on the door. When we ...

Pros: The agent was pleasant. 
Cons: false advertising, lack of concern

My car needed repair that would take a few days.  I knew ahead of time that I would have to drop it off.  Enterprise was about 3 blocks from the repair shop so I went on line and pre-registered with Enterprise. I checked the 'compact' box ...

Pros: Great prices
Cons: Everything else...

Enterprise Rent-A-Car, has really shown me how bad customer service and bad business ethics can make even the simplest experience a terrible one. WHAT IT IS Enterprise Rent-A-Car is your regular car rental which offers the best rates ...

Pros: Great Customer Service, Competitive Pricing, Vans
Cons: Annoying GPS and Insurance options

My grandmother passed away last year, after 92 good years of living, and I was convinced she was somehow going to make it to the century mark. She was stubborn and strong, and I'm proud of how, she still had her mind and attitude until the very end. I am ...