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by SherLesa , Jan 13 '00
Pros: They are the cheapest in town with the biggest selection, and the people that work there are so polite.
Cons: N/A
We have used Enterprise a few times and we have always been happy with them. The office is open from 7:30 am to 6:00 pm. (It may vary where you are) The cost of cars are very comparable. For the small economy size car, it is $28.99 a day, $149.99 a...
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by jegomes , Jun 09 '00
Pros: excellent customer service, nice cars, good rates, quick responses
Cons: none
I have used Enterprise twice in the past two years and I've been extremely satisfied both times.
Recently, I needed an insurance replacement and they were the second place that I went to. The first place didn't have any cars that I wanted to...
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by kenb4hondas , Dec 26 '99
Pros: Quick, easy and professional service.
Cons: Usually not IN the airport proper.
I rent vehicles a lot...and I notice a consistently high level of performance out of Enterprise. The corporate culture and training employees undergo is obvious to me where ever I travel and rent cars from Enterprise. One clue to their pricing,...
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by Babybiller , Jan 01 '00
Pros: Quick and Friendly Service
Cons: If paying by cash, you have to wait for refund.
My husband and I had to rent a car--so we choose Enterprise. We were impressed by their friendly and professional manner. Enterprise picked my husband up from our home and drove him to their offices to process the paperwork to rent the car. The...
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by eric1g , Aug 21 '00
Pros: Friendly. Clean new cars!
Cons: Long walk at Chicago Midway airport.
On two separate occasions, I have had good service when renting from Enterprise. In June, at my sister's wedding, I rented a mid-size car and the whole experience was wonderful. And last weekend I rented a full size car and again it worked really...
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by elenas , Feb 02 '00
Pros: Fast,cheep,friendly
Cons: N/A
Oh no !!! It's 4:00 in the afternoon and my car breaks down. I work 35 miles from where I live. I'm stuck with no way to pick up my daughter in an hour. What do I do ??? I called about 10 rental places and wasn't really enthused about anything...
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by saraax , Jan 01 '00
Pros: ease of rental, contracts easy to read/understand
Cons: extra charge for under 25 rentals
I have to admit, that like some car renters, I also didn't have a choice to rent from any other company besides Enterprise, because I was under 25 at the time. And I also have to admit, that since I've been happy with Enterprise and the prices they ask,...
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by blakdogg , Jan 03 '04
Pros: competitive prices
liberal age policy
Cons: kinda slick, be on your guard
Enterprise has low prices, a relaxed age policy and no shortage of rental cars. Over the course of 6-8 months ending January 2002, I rented from Enterprise of West Chester PA, 5 or 6 times. At that time I was driving an older car, so I needed rentals ...
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by kurien , Jan 09 '07
Pros: NO PROS at all.
Cons: Rush the customer; poor customer service on the phone
I was in an auto accident late last year (11/06) and I rented a car (2005 Chevy Aveo). The night I rented the car, it was raining. The representative (Kassandra) that help me was rushing me through the whole entire renting process. While on our ...
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by ark76 , Dec 22 '08
Pros: Great prices
Cons: Everything else...
Enterprise Rent-A-Car, has really shown me how bad customer service and bad business ethics can make even the simplest experience a terrible one. WHAT IT IS Enterprise Rent-A-Car is your regular car rental which offers the best rates ...
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by dgudgell , Feb 09 '07
Pros: neighborhood offices
up front prices
Cons: hours
supply of cars
each branch has different rules
not up front about options/costs
Enterprise has some great eye candy (good cars, great prices), but their lack of professionalism and customer service has driven me to the point that I will never rent from them again. The eye candy that pulled me in to Enterprise was their much lower ...
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by boxerlover , Apr 23 '08
Pros: great rates, many locations, will pick you up
Cons: none
I have used Enterprise many times in the past. I am going to use them again for my trip. They have the lowest rates, especially over the weekends! They have many locations, at airports, and in cities across the US. The staff is courteous, and always ...
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by ejohan , Jul 06 '07
Pros: Good vehicle. Good service from the office.
Cons: Bad mistake of not doing the proper insurance and registration paperwork.
I had a rental set up at Enterprise by my body shop after someone had put a small dent in my car. I walked from the body shop to the small Enterprise office which happened to be almost directly across the street. They had just received the rental ...
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by travelnut2006 , Mar 27 '06
Pros: They picked me up at the hotel.
Cons: You have to be extremely vigilant to protect yourself.
Enterprise rent a car picked me up from my hotel in San Diego. I rent frequently with Hertz, Avis and others. This rental was really different. 1. The office was not 24 hours so the timing was a big issue. To their credit they allowed me 26 hours ...
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by dethscul , Apr 07 '09
Pros: Will give you a ride to Avis.
Cons: Overbook reservations, no cars to rent.
I attempted to rent a full-size car from the location on 4001 N Central Expwy., Plano, TX 75023. Enterprise lists a full-size car as a Chevy Impala, Dodge Charger, Nissan Altima, or similar vehicle on their web site. I was offered the lower ...
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