Enterprise

Pros: None
Cons: Customer service; Price (if you buy insurance to avoid nightmare damage claims)

Enterprise customer service is actually customer disservice and can't do their job. After literally dozens of attempts to contact the San Diego loss-control department employees to dispute a claim for a small scratch on the bumper they say I caused, no ...

Pros: None
Cons: Service stinks Detailing of vehicles is atrocious

Our insurance company referred us to Enterprise while my vehicle is in the shop for repairs. So far nothing has been positive about the experience. My husband picked up the car on Monday, the non-smoking vehicle reeks of smoke and the seat belt cover ...

Pros: You can talk your way out of the underage fee, good rates
Cons: The cars are usually base models

First off I am a car nut, and I am very concious about cars and ones that I drive. I traveled to Little Rock a few months ago to see some family members. Since I was under 25 at the time, I choose enterprise since you can almost always talk you way out ...

Pros: Decent car.
Cons: High pressure scare tactics to get you to take the CDW. Apparently meaningless rental agreement.

I just got back from a trip in an Enterprise rental. I rented the car in Newport Oregon. The car was great but the experience was not. When I went to pick up the car, I was treated to a five minute lecture by the rental agent, trying to hard-sell me ...

Pros: Very good service.
Cons: None

We flew into Reagan National on 7-15-02 and caught their shuttle to the agency. Our reservation was there and ready. The car was just as stated in our reservation as was the rate. We put the charge on our Discover card to get the rental coverage....

Pros: They picked me up and took me to the nearest Enterprise location.
Cons: Many branches not open Sundays/close at 1pm yet will charge you the full day.

After getting charged for the whole day even though it wasn't quite 1pm, they wouldn't drive me home OR call me a cab. The employee told me normally they would drive me home but wouldn't that day because they were understaffed. He did not offer to get ...

Pros: Great customer service initiative!
Cons: Can't complain.

After being in an auto accident, my insurer gave me a rental car through Enterprise.  Personally, I don't travel much and have no bias toward any rental car agency.  This was only the third time in my life that I've used a rental car.I ...

Pros: Fast, friendly service. Clean, dependable vehicles. Shuttle service from the airport is awesome.
Cons: None at all. I have racked my brain to find one and there isn't any.

Rental dates: 10/15/05 to 10/22/05 When we arrived at the Orlando airport we weren't sure what to expect since it was our very first "real" family vacation. And our first airplane ride together. But when we arrived at the airport, got our luggage, ...

Pros: Great service and great prices
Cons: Snow tires for winter area rentals.

Enterprise.. are they really on your side? The best prices in town, yes, they are, especially when you rent in Reno, Nevada in January. What a wonderful experience dealing with Enterprise! Their online website makes it a painless process. Their ...

Pros: Good rates
Cons: High pressure salesmen, after hours return is very difficult

I have used Enterprise many times before but this site gave me reason to pause and reconsider. Although the rate I got was good, and that is very difficult to find for a rental car in Los Angeles, there were a couple of things that would make me...

Pros: Cheapest rental car at Port Charlotte Airport
Cons: Dirtiest car at Port Charlotte Airport

I was lucky that it was only a short walk to the lot because my rental was parked in. Once I got my car out I realized it had not been cleaned from the previous rental-interior or exterior. I felt they really dropped the ball at that location. When I ...

Pros: NONE
Cons: Use any other rental car Co. You'll regret trying ENTERPRISE!

Car totaled, State Farm would pay for a 10 day rental. Offer the option to choose Enterprise or Hertz vehicle. Made the mistake to go Enterprise (closer location). Full size line-up in Enterprise inventory means: Nissan Altima or Mitsu. Galant!!!! ...

Pros: great car, excellent rates
Cons: not located on the airport property

I recently was traveling to Florida with my small child. I did an internet search for rental cars before leaving my home in Georgia to find the best rate. I usually fly into the airport and use a rental service that is located on the property because ...

Pros: quick, easy and cheap
Cons: will rent you a geo metro if you ask for a compact

I rented a car from Enterprise years ago, and they made it real easy for me. I am happy to report that I had no trouble with them or the car, and that the price they charged was pretty good. I would certainly go with them again. The people behind the...

Pros: None....
Cons: They'll come pick you up.... in about 2 hours. They'll hit your car.

I rented a car from Enterprise for 18 days while my car was in the body shop. It finally got fixed ...