Enterprise

Pros: several local locations, offers pick-up/drop off
Cons: no unlimited mileage rentals, force customers to buy insurance policies

On several occasions, I have rented cars from Enterprise in the past. Lately, I have been noticing that their sales persons have become very pushy (for selling their insurance policies). This is annoying because they do not seem to realize/understand...

Pros: Convenient
Cons: Dirty
Dented
Poor customer service

Our reservation was placed well over a month in advance and still the car was not ready when we arrived.  When the car did arrive at the King, NC, site the roof of the car was dented as if something very large or someone fell on top of the ...

Pros: On main street.
Cons: Poor fleet of cars, dishonest, cars in disrepair, staff slow and not very helpful.

 Enterprise rental car in Norman, OK rented my wife a car when another driver had severely damaged our car and it was going in the shop for several weeks. They brought out this mid-size car, which was really too small but all they had that wasn't ...

Pros: Can't think of any.
Cons: 1. Don't honor reservations.
2. Don't pick you up.

Horrible experiences with 2 Enterprise locations. Deceptive and unethical practices. They don't pick you up. And they don't honor reservations.1. Enterprise will only pick you up when it's convenient for them. Most locations won't pick you ...

Pros: Excellent customer service; pick up of clients
Cons: none

I have used Enterprise several times in the last three years. Twice, I used them while my car was in shop for maintenance and warranty repairs. I have also used them while my car was being repaired after an auto accident. The employees are always very...

Pros: Service, Selection
Cons: None

Recently going into a Enterprise car rental dealership on a spur of the moment, I recieved great service. It was during the holiday season too, the busiest season of all. I had a great selection of vehicles to choose from and was in and out in a flash! I...

Pros: - Decent cars
- Competitive base rental prices
Cons: - Either: poor staff training or deceptive practices
- High insurance rates

My wife and I usually use Avis, because they are her employer's prefered vendor, but recently we decided to give Enterprise a try since they seemed to offer better rates for the 11 days that we'd be touring around the Mid-West, visiting her family. ...

Pros: Special Online Discounts
Cons: Must Reserve Online

Here's a little known hint that may come in handy. You can find rates for the cars you like at companies like Enterprise, but you'll get a...

Pros: Enterprise available all over the US if you opt for dropping at a different location.
Cons: Junk cars, Terrible service, Not professional

Eventhough I would prefer to stick with Hertz or second option Avis, I tried Enterprise just for the number of stores they have all over the US. I rented this car in Lyndhurst NJ. Let me say, if you are just renting it for a week or so, its alright. ...

Pros: good condition car, honest employee at MSP Humphrey terminal Enterprise
Cons: make sure to check your bill for correct taxes/fees calculations.

I was REALLY wary about my first ever rental car experience, and read up on a bunch of reviews on this site. I found a really good deal through Hotwire for Enterprise, but became even more concerned after skimming through the bad reviews for Enterprise. ...

Pros: They will pick you up, free upgrades, weekend specials
Cons: None here that I can see!

The thing which I think is important to remember about Enterprise, is that they are not all operated equally. They follow the same basic standards and rules followed by the Enterprise company, but each one is its own individual station of operations. I...

Pros: Enterprise used to treat me like a valued customer.
Cons: One person cost this company any future business and thousands of dollars.

After spending countless thousands of dollars with Enterprise, I had the most horriffic experience at the Islip, N.Y. airport location that I will never rent from them again. I joined this site for this specific purpose because despite countless ...

Pros: Convenince, courtesy, cheerfulness and competitive price point
Cons: Not any easier than the competition at airports etc.

Enterprise's advertising campaign appears to be geared to families and shows the advantage if you have an elderly family member. This innovative company will come to your home and pick up you and your family member(s). This allows you to leave your...

Pros: Cheap and handy
Cons: It is nicer to own a car!

Yeah Enterprise! I was in California visiting and my friend...and she had "rented" a car from Enterprise. It was 9.95 a day for the weekend! It was G-r-e-a-t!
And even on the week day it was only $19.95. My friend "rents" often...

Pros: Not the only place in town!
Cons: Dirty Store, Low Standards.

To start off I called Enterprise after my insurance company authorized a rental car. I was told that things were very busy and that there were no cars available. I was surprised with such a large company that nothing was available. I was told that a car ...