Enterprise

Pros: none
Cons: Very uninformative and rude. Their cars are not clean.

Just a few weeks ago I got into an accident with one of my cars. Fortunately no one was hurt and it was the other persons fault. So I am going through the other persons insurance company, and they are giving me a rental while my car is getting...

Pros: Great higher-up managerial staff, and some good counter staff!
Cons: NEED BETTER COMMUNICATION WITH CUSTOMERS!

Three experiences with Enterprise:

1: February 2001 - Port Columbus Airport, Columbus, Ohio.

Everything went decently (even though the counter rep tried to badger me into the insurance....used to that, though,
and it no longer...

Pros: Inexpensive "name your own price"
Cons: May not always work - but worth a try

*** Warning, I can not guarantee this will work for everyone. The following Epinion is based on personal experiences ****

If you've read any of my other Epinions, you'll soon realize I am a frugal young gal.

Which is why...

Pros: clean car
Cons: unregistered car

Back in 1997 I rented a car from Enterprise under my auto insurance. A woman ran a red light and ... I was talking to my friend (member name: SanguinMoon) on E-mail discussing this story about the way Enterprise treated me.

YES
...

Pros: Cheap rates, if your car gets you home
Cons: Car rented failed. Enterprise left me stranded 500mi from home

July 2007, I rented a car from Enterprise in Woodstock, Ga. near my home just outside of Atlanta. My plans would take me driving round trip from home to Oshkosh, Wisconsin. The planned trip was a 850 mile trip one way. I reserved my car and ...

Pros: Super-friendly staff, well presented vehicles. Good communication, keenly priced.
Cons: Hefty security deposit, hidden CDW charges on website

Well, I have rented a few cars now since my last Epinions article on car rental, and my experiences range from very good (Avis), to downright awful (Hertz) - the latter was so bad that I couldn't help but write about it....you'll find it here: ...

Pros: customer service, they come to you
Cons: cheap, unclean cars

If you want picked up, dropped off, car deliveries or curbside service, then Enterprise Rent-A-Car is the company for you. However, if satellite radio or no hassle paper work is your pleasure then check the next counter. I can offer this epinion from ...

Pros: Absolutely none-this whole company is horrible!
Cons: Everything and they will overcharge your credit card for no reason!

This story takes place at the San Diego Airport Location of Enterprise but eventually involved other people working for the company, including the asst. manager of the entire San Diego area.

I had made a reservation months in advance for the...

Pros: great service, reasonable rates.
Cons: none

I've been using Enterprise for about the past 6 years and have had occasion to use them approximately once per year during that time. I have rental insurance attached to my automotive policy, so when other drivers hit me (which is far too often for my...

Pros: Well known, latest models
Cons: Not as accommodating as a frequent renter would expect

This review is not solely on Enterprise as I have written one before [although some of my thoughts on it have changed], but also a review on Payless Car Rental which was not listed. I'll write this as a comparison review and hope that it will benefit...

Pros: Will rent to you even if you don't have a credit card, great customer service, will pick you up and take you home
Cons: Some of the cars aren't luxury cars, if you require a luxury vehicle it is best to call ahead and make a reservation

Two days ago my husband and I were in a bind. We had planned a trip to the High Desert and knew our 1975 Malibu wasn't going to make it. We don't have a credit card (all we have is a Visa debit card), so we normally rent at Budget. They take our Visa...

Pros: polite service people, cars in good shape
Cons: the information the service people share is not always consistant

This incident happened a few years ago, just one week before I was to turn 25 to be exact.

I went on a trip to Florida to visit a girlfriend who works at Disney World, and being the type of person who plans early, I booked a rental car with...

Pros: nice car
Cons: staff not knowledgable or cooperative

I recently had to partake in a rental car for an extended period of time. My wife, the human magnet, had used her invisible electro-magnetic rays to draw a car into her lane, sideswiping my 97 Monte Carlo (sniff!) and causing over $7,500 in damages....

Pros: Close to my home
Cons: Poor customer service; compensation not adequate

My first reaction to Enterprise when checking out rental cars was “Wow, you'll pick me up???” I was sold after finding out about that particular "perk." Unfortunately, for me and perhaps others, that was where the perks stopped.

My...

Pros: Drop box for keys when office is closed.
Cons: Too many. Dirty cars. Long lines. Not having what they promise. Customer Service.

I cannot find a review site for the company of Enterprise, so I will post this on the online store reviews instead as other people have done. It makes sense ... Enterprise has very little customer service that doesn't revolve around emailing someone to ...