Hertz

Pros: Hertz have cars available to rent (maybe because of poor service.)
Cons: Car rental was dirty inside and out. Also smelled.

As I was checking out the rental, the agent asked me whether I wanted insurance on it just in case I wrecked it. She explained to me that it would be double coverage since I have my own car insurance. I politely declined and well from that point, the ...

Pros: good quality car, brand name, they picked me up from the nearby airport
Cons: dishonest with hidden fees, bad customer service

I rented a car from the Hertz agency at Ginnheimer Strasse 4 in Ramstein (just off the Army Post) for roughly one month in October 2009. I got a nice midsize Mercedes that ran beautiully all over Europe.  It came with its own GPS and had all of the ...

Pros: sorry, can not find anything in this caregory
Cons: Expensive, Dangerous cars, Bad service, cheating, Off airport

Location: Orlando International Airport, FLRental length: 17 days from 8/20-9/06, 2009-- Nightmare started:From the minute we told the representative at the check-in counter that we were from New York City and we did not drive often, ...

Pros: I can't think of even one.
Cons: Invoice did not list all charges; contract changed without notification; employees rude and dismissive.

I have never been so disappointed and angry with service in my life.We booked our car weeks in advance, through my husband's corporate Gold account. We were given a detailed invoice listing the charges and I checked to make sure that we had more ...

Pros: Great corporate structure--no one is responsible to the customer. (Just don't be a customer!)
Cons: Completely unprofessional and unreliable. No accountablity.

Reserved a car at the Marion Illinois airport.  Got a ride to pick up the car--but the Hertz location closed an hour early.  They didn't call or email me, or leave a number to call--nothing.  Spent nearly an hour on hold and on the phone ...

Pros: If you want to use your points for you or your spouse - no issues.
Cons: Deviate outside of their set requirements and there is no wiggle room to help others.

One of my close friends has a son with aggressive bone cancer.  Last year they did aggressive chemo and removed part of the bone in his leg.  Needless to say he was very sick most of the year but had great hopes of recovery. Unfortunately ...

Pros: The woman who checked the car for dings was very nice.
Cons: This company is unethical and unscrupulous. 

Hertz has a real scam going on with renewal and/or late return of their vehicles.  We reserved a vehicle over the internet with Hertz for a daily rate of $17.99.  When we went to pick up the car, however, I realized that ...

Pros: Central reservations are friendly and professional.
Cons: Oxnard, CA location is under the impression that customers can be treated as disposable.

The central reservations at Hertz seems to be staffed by nice folks.  Unfortunately, the location in Oxnard, CA has done a horrible job of representing the company.After arriving at the location, we were informed that the size of car we ...

Pros: Convenient location, several car choices to fit any budget, no surprises on the final invoice.
Cons: Prices on the Hertz website are better than the major car companies, but can't_beat_HW.

Shopping around for a long-term car rental, from January 15 to March 11, 2009 proved to be a daunting experience.  I perused each major car company's website, called each major car company's national toll free #, and also telephoned each ...

Pros: Quick check out, airport shuttle, pre-paid fuel option.
Cons: Car was filthy inside and out.  Ridiculous fuel rates if you don't use pre-paid option.

Prior to planning my vacation to San Antonio, Texas, I researched car rentals in the San Antonio area to find out which car company could best meet my needs.  ...

Pros: Relatively cheap for a car rental.
Cons: Apparently insufficient stock of vehicles. Rude employees.

My husband and I recently returned from a wonderful vacation in Florida. The only downer on our trip, however, was our unfortunate experience with Hertz. We had ordered an economy car and were looking forward to enjoying a nice, small rental car as ...

Pros: Professional. Do what they say they will and do it well with Aloha spirit
Cons: Can be a wait in very busy holiday periods.

Prepaid car on web from UK. Exact model aviailable, clean, modern, in good condition, car waiting on arrival. No wait for Bus (Lihue HI). Quick check in. I had two rentals end to end and they manually checked me in so I did not have to return to ...

Pros: Rented a nice car and service was courteous.
Cons: Being told you broke the rental contract and fined when returning the car too early!

If the world seems a little topsy turvy these days, let the record show that the car rental company, Hertz, has reached a new low with our recent experience at one of their facilities located outside a major California airport terminal. As members of the ...

Pros: Had vehicle I wanted available
Cons: Car was ridiculously dirty inside and out.
$6.99 service fee nullifies their "attractive" gas price.

I rented a red Mustang hardtop from Hertz at the Oakland, CA airport. I was in quite a rush when I picked up the vehicle, so I didn't thoroughly inspect it before I left the lot. I instantly noticed that the floor mats looked like they should be in an ...

Pros: Hertz just SUCKS!
Cons: They charge for phantom gas that is never used. Lies and mirrors customer service

I rented and returned a car at Hertz at the Atlanta Airport. Upon return of the car, they overcharged on actual gas used by the vehicle.I returned the car and forgot to fill it. The drop off center took the mileage and gave me a receipt. Hertz is ...