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by hephep1  - Top 500, Aug 16 '00
Pros: Friendly Employees, Clean Vans, FREE City maps
Cons: They have a lot of rules. They don't accept Check Cards.
During my recent trip to Philadelphia, I had the chance, by accident to use HERTZ rental car service. I actually had reserved a mini van with NATIONAL Rental Car, when I arrived at the Philadelphia airport I took the free shuttle bus to the...
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by wvoz1970 , May 10 '04
Pros: Quality vehicles and amenities. Good service in lots/return areas.
Cons: Pricey, but worth it for the extras if you travel a lot.
Hertz' ad campaign has utilized the slogan there's Hertz and there's "Not Exactly". I've found this to be true over the four years I've been a business traveller. My company, in general, will book cars at the lowest rate... so I've tried a number of ...
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by SirMontego - Top 500, Mar 25 '00
Pros: tells you where to go
Cons: not for the computer Illiterate
Hertz NeverLost is small device installed in some of the Hertz rental cars that helps the driver effectively navigate.
The NeverLost Defined
On a recent trip to Seattle, Washington our Hertz rental car was nicely equipped with a...
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by hkwrites , Jul 06 '03
Pros: Easy Easy Easy to get through the lines with #1 Club Gold
Cons: Our car was double-booked
At C
hicago
Midway Airport’s baggage claim area, we had an import ...
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by kate1956 , Oct 15 '03
Pros: No surprises, good cars, helpful staff
Cons: More expensive than other companies
I've only rented twice from Hertz, but both times were excellent experiences. They charged me exactly what they said they would, and their pick-up and drop-off procedure was very efficient. Their rates are higher than other companies, but I think the p ...
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by ldu95240 , Jul 28 '04
Pros: They do Nectar points in the UK, and they rent Ford cars
Cons: Hidden charges, lack of staff, unfriendly, poorly presented vehicles, unreliable website, poor communication
OK - I don't rent cars very often, and when I do its usually part of a business trip. I am not too bothered about the cost as the company is paying, as long as it isn't horrendous. My needs are simple - four wheels and a seat - nothing fancy, just ...
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by sarabparks , Jul 17 '03
Pros: None
Cons: You may or may not receive a car!
Just wanted to warn all future renters to be very wary of renting from any Hertz location in Italy. ...
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by serrantino , Aug 21 '05
Pros: Smooth rental process. Didn't experience high pressure sales. Problem solved well.
Cons: Prices can be higher than other companies. Car might not be in perfect working order.
After writing two negative car rental company reviews (see my Budget review h
ere
and Enterprise review he
re),
it's a relief to be able to honestly have a good opinion of Hertz. I ...
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by bj0025 , Apr 17 '03
Pros: Web-site makes reserving car easy. #1 Gold Service makes rental effortless.
Cons: Cost. Off-airport locations (some airports).
I'm a long-time Hertz #1 Gold member and a frequent renter, having made a switch from Avis (Preferred) some time ago. My review is based on recent rentals at the Hertz airport locations at Philadelphia (PHL) and Orlando (MCO).
ON-LINE...
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by ejeffrie , Mar 07 '08
Pros: Out of state car drop-off, friendly staff, fast and easy service
Cons: dumb reservation call center individual who needs to be trained, high price
Introduction I have used Hertz for many years since I joined the AAA Auto Mobile Club because every month, we receive the AAA Southern California magazine and Hertz always has a special offers, like free upgrade or 50% off. I just love ...
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by vodkaboy - Top 1000, Mar 12 '03
Pros: They rent cars.
Cons: Bored, disinterested staff. Guaranteed to irritate.
As I said in a previous review, virtually all the car rental I've done has been from London, arriving at London Heathrow or Gatwick, on average about twice a month.
I have rented with Hertz on and off for four years; I used them for about a...
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by dinosd , Jul 12 '05
Pros: Prestige Collection premium vehicle specific reservation, Neverlost System, best location at airport.
Cons: Usually most expensive, discounts are a trial and error guessing game.
I'm an automotive enthusiast. I like to experience driving different vehicles. While it seems most people just want the biggest car for their buck, I look for cars that are more interesting to drive and have character. For business travel, I'm pretty ...
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by jwissinger , Jan 21 '08
Pros: Worldwide, Many Cars
Cons: Consistency of Service, Price
Renting a car can be a very arduous endeavor. One thing that is almost impossible to quantify is the variable of location. Locations -- According to www.hertz.com at the time of this review they have vehicles available for rental in 141 ...
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by smirnoff16 , Aug 27 '06
Pros: Open to negociation.
Cons: Exorbitant prices, car was dirty.
I can't be too mean to this car rental company as they were the ones who helped me get out of a pretty difficult situation. Yesterday night, I was driving on a country road about 100 kms south of Quebec City. I was driving back to Montreal from my ...
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by bharat_rao , Jul 12 '08
Pros: Relatively new cars, Convenient location
Cons: Off hours returns not allowed, Wait times very high, not all cars have EZ Pass
I tend to rent fairly frequently from the off airport location of Hertz in Jersey City (Harborside). While the experience is not inadequate, I think it is reasonable to expect more for the premium rates they charge and given that I am a Hertz #1 Club ...
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