Hertz

Pros: Good price
Cons: none that I know of

This is for those people out there who are like me. The ones who over look the big companies, because we figure we can't afford them. I always checked the other car rental companies besides Hertz, because I always thought they were expensive.
How...

Pros: Best shot at good service at fair price.
Cons: Employees not always as informed or as honest as they should be.

I used to work for Hertz. I was with them about 5 years in 2 different cities, Tampa Florida and Boston Mass. I was a manager in Boston but moved to Tampa and worked at the sales counter there.

When you rent a car it is nothing like booking a...

Pros: Good in 100% non-smoking cars
Cons: Service could be better in major airport

Summery of opinion: Hertz at major airports have more choice and at small airports service is much better. Calling ahead makes a difference.

Almost every week I rent a car from Hertz. I’m a #1 Gold member. My company has a corporate rate, so I...

Pros: 5x more convenient and efficient than the competition
Cons: Much more expensive

Summary of this epinion:
If you place value on money over time, go somewhere else
If you place value on time over money, join #1 club gold
There should only be a few cases where you would use regular Hertz and not choose one of the options...

Pros: Cheap rates, unlimited miles, nice new cars
Cons: Long lines, poor customer service, 800-number closes after 5

Recently I reserved a car from Hertz LAX over the internet, for the super rate of $15.99 a day for an intermediate car. Don't be fooled by LAX in the title...this was 3 or 4 miles from the airport. If you can't hitch a ride on a shuttle, you'll need ...

Pros: Many locations, #1 Club
Cons: "Hertz rents Fords"...oh boy! Absolutely apathetic & lazy staff.

I have received excellent service in the past, but it was all undone by an unpleasant experience – actually a series of them. Tuesday 1 PM: I obtained my vehicle keys with the usual efficiency at the Gold counter, but discovered that the vehicle did ...

Pros: Downgrade-car functioned
Cons: Supplied a lower class car than booked; refused to compensate for the difference.

Made a booking for a BMW 318i on Hertz' Aer Lingus microsite. Confirmed. Prepaid. Sorted. Arrived in Shannon Airport to be told that at 28 I was too young to be given the car requested. Apparently, 30 is the minimum age for them to insure on a BMW in ...

Pros: Better-than-average selection of car models
Cons: Hertz's customer service is rude! Also, make sure you read ALL fine print!

I have rented from Hertz many times, and had always been satisfied until the last few months. Something has changed. The most recent fiasco involves the use of a VISA debit card. I only carry a debit card, not a credit card, by choice in order to ...

Pros: The car was fine.
Cons: I was bamboozled into accepting charges I did not request. Hertz Customer service not helpful.

On July 26th, 2003 my wife checked in at the Hertz desk at Heathrow airport outside London. She presented the Hertz representative with a confirmation email from Hertz's Web site with a quoted price of $355.10. The representative informed her that she wou ...

Pros: None
Cons: Not up front with their restrictions. Central reservations unhelpful.

In March I reserved a Ford Explorer for nine days to be picked up at the Cyril E. King Airport in St. Thomas, US Virgin Islands in June 2007. I had rented a house on St. John and expected to take the car over on the ferry. However when I arrived at the ...

Pros: Cheapest, great service, clean good cars.
Cons: The worry before arriving that the deal was too good to be true.

I was in Australia in February 2006. We arrived at the airport in Melbourne where I had booked (online) a large car. No hassle, and no extra cost for two additional drivers either. Unusually, there was no hard sell to buy the CDW or whatever they call it ...

Pros: Hertz has a website through which you are able to make car reservations.
Cons: It is clear that the website has some major flaws.

I live and work in La Esperanza, Honduras. I finally convinced some friends to come to Honduras for a vacation...it helps when friends come because you do the touristy stuff you never make time for when you live in a place. A month or so before ...

Pros: Nicer cars
Cons: Expensive, unnecessary insurance

First off, I will admit that Hertz is definitely one of the more expensive companies to rent from, BUT, you do usually get a nicer, newer car with reasonably low mileage. As promised, I will now save you some money!!! 1) Dont get the insurance. ...

Pros: Generally good service and reliable cars. Rates are competitive.
Cons: Recurrent problem getting child seat to be in the car. Fraudulent fuel charges.

In October of 2002, I rented a Hertz car at the Ritz Carlton for a day drip outside of the city. Such a rental reservation was not possible on the Hertz web site (which I usually use), so I made it using the Hertz #1 Gold Reservation Line. The car was...

Pros: Excellent car selection and has CD player in Economy.
Cons: Can be a bit pricey esp with add-ons like the GPS system.

As I'm price sensitive, I thought Hertz would be too expensive for me but then I found that I can get a good discount deal with Hertz from my bank, USAA. Costco has some good deals too. We used Hertz twice so far, once in Denver, CO and the other ...