Hertz

Pros: Great Service
Cons: none

On a recent cruise we stopped in San Diego and opted to rent a car instead of talking a tour of the city. We reserved an economy car from Hertz (San Diego Airport) and arranged to have it for the day. When we arrived in port I called Hertz and they came...

Pros: #1 Club, Cars less than 6 month old or less than 12,000 miles,free upgrades prices
Cons: None as yet

I have updated my opinion to include my latest rental experience.

I travel between Dublin and the UK on a regular basis and until recently used Avis for car hire to get me from the airport to my meetings.
However my company decided to...

Pros: Great price, polite staff, easy check-in and out.
Cons: Interior of vehicle could have been cleaner.

In October 2000 I booked a mini-van through Hertz's website for a family vacation. I compared prices between all the big rental companies and Hertz was by far the best price. Many of the companies were close in price but limited mileage. Since we were...

Pros: good clean car
Cons: had to wait and wait to get on the road

I called the reservation number for hertz 30 days ago to reserve a car or so i thought i was reserving a car, it was a midsize vehicle, two weeks after reserving the car i showed up at 7.30 am to pick up my car so i could start my 2 week...

Pros: LA HERTZ AND MCO HERTZ
Cons: San Francisco HERTZ!!!!!!!!!

My car was FLOODED W/ Water! WATER! and I'm a #1 gold plus member. HAH.
I went on a multi-city tour to LA then to San Fran. At LA my car was in the wrong spot. We put the key in and it didn't work it was a Mazda and we had a Ford. We ended up...

Pros: Good Cars
Cons: Expensive

Hertz Auto Club is the first service that i could rent an upper class luxury car from. Most of their selection is decent with many Taurauses and business type cars designed for extreme fuel efficiency, but when i travel, i like to do it in style and a...

Pros: Quick service, nice clean cars, no-hassle.
Cons: Somewhat pricey compared to budget rental car companies.

After standing in long lines to pick up a rental car one too many times, I decided to use a coupon I stumbled upon for a free #1 Club Gold membership at Hertz.

This has been hands-down the best perk I've found in the travel world yet. I have...

Pros: Your name in lights. Fast getaway.
Cons: None

Note: the following is based on my experience with using the Hertz #1 club. This allows me to bypass the counter in many cases. Counters are usually the source of frustration for renters because this is where you have to deal with the clerks who may...

Pros: ease of use
Cons: not all vehicles are available in all areas

on a recent trip to new york & the new england states,i had occassion to rent a hertz vehicle for approximately 10 days...not only did i find ease of use, i barely had to stand in line to pick up my vehicle, but i was greeted by friendly and...

Pros: location is great and through put is fast
Cons: maybe costs a little more

I have only recently started using Hertz, but in a short time I have been impressed. 3 reasons

-Hertz always seems to have the prime location among the rental car companies. In SFO, ORD and SJC Hertz is by far the best location.

-...

Pros: Customer Service, Web Site
Cons: Price, Price, Price!

I rent cars frequently, although the frequency has gone down recently. On average I used to rent cars 2-3 times/month. I used to rent from Hertz regularly because their rates were competitive and their service was great. While their service is still...

Pros: Rental Counter in Airport
Cons: Customer Service

I used to love Hertz back when I traveled a lot (1992-2000), so when the opportunity to travel came up, I chose Hertz in spite of their higher prices. I did this because I personally value customer service and don't mind paying a premium for it. Big ...

Pros: Courteous fast customer treatment. Great cars.
Cons: Frequently have Ford cars, not my favorite.

I rent a car at their Local Edition about 2-4 times a month, since I don't own a car. I've tried other rental car companies, but when it comes down to it; Hertz is the best in the world! I know that my comments might sound like an ad or that I'm a ...

Pros: liked the car I rented a lot (ford Escape)
Cons: excessive and frivolous charges for repairs

Last summer I rented a vehicle from Hertz for three weeks. The first day, while parked at a shopping center, I received a small dent (2-3 inches long and about 1/2 inch deep) in the rear quarter panel - probably from the neighboring parked car which was ...

Pros: Nothing not offered by competitors
Cons: Usually higher prices; dishonest and irrelevant customer service

I rented an intermediate car (Mazda 626 or similar) from Hertz in San Diego as a #1 Club Gold member.

When I got to the car I was surprised to find a Cavalier, definitely a compact car (and classified as such by all of Herta's competitors)....