National

Pros: unlimited miles, friendly staff
Cons: None that come to mind

I have been using National for a long time now and I always keep coming back. They offer some many attractive deals and they are almost everywhere. They also have very new cars and low prices. So once again I used them while in Orlando, Florida a few...

Pros: Short wait in line, no pressure to purchase insurance.
Cons: We don't get to use them much because they don't do much business with Priceline.

As frequent travelers who visit Orlando once or twice a month, my husband and I have become intimately familiar with most of the major car rental agencies there. To save money, we roll the dice with Priceline. Normally we get Alamo, but Avis and Hertz ...

Pros: Choose your own car on Emerald Aisle, acceptable Web site
Cons: Too expensive, boring GM cars, s-l-o-w shuttles

I've rented a LOT of cars. I generally travel 2x/month for about the last ten years or so. I started renting w/National in 1997 when I asked at the counter about Emerald Aisle and they gave me a "free" membership because I said I hate Hertz. Nobody ...

Pros: Quality Customer Service, Good rates, Emerald Club is worthwhile!
Cons: Never had a bad experience with this company.

Ok, here’s my National Car Rental tale… After September 11th my wife got word that she was expected at conventions in Atlanta and Chicago during consecutive weekends in early January,2002. No problem, except that she is still breast-feeding our daughter,...

Pros: Unlike all other rental places, the car I reserved was there (possibly because it sucked...)
Cons: They gouged me for gas I didn't need.

I filled my rented car with gas just outside the airport in McAllen, Texas, before returning my car to National Car Rental. When I returned my car keys I had the receipt for my gas, just like the sign on the wall said I had to do to avoid hefty fines...

Pros: You get to pick the car
Cons: none.

I didn't want to be here.

It was a short trip that by all rights didn't need to have happened. But it was not mine to wonder why, just mine to fly and..... Well anyway, I get to Denver on yet another packed Delta flight and there is the...

Pros: Good rates and cars.
Cons: Fuel charge is outrageous and no customer service at least at JFK.

Okay well maybe I am being a bit harsh, but after being spoiled by Thrifty Car Rental in Georgia, I was really disappointed in National in NY. To be fair I need to point out what was good first, then I will follow with all the things that I wasn't...

Pros: On a positive note, there are other rental car companies to choose.
Cons: National Roadside Assistance can be easily confused as a means of help if stranded.

If you read the fine print carefully, the National Rental Agreement Terms and Conditions specify that driving “off paved roads” negate the terms of the contract. I would bet that this rental agreement condition is common among the major ...

Pros: They didn't charge you for calling their 800 #
Cons: Poor service, liars, too expensive, nobody knows what's going on in that company!

Let there be no confusion. I Despise The National Car rental chain! Want to be lied to & ripped off? Then be my guest.

I had called the 800 number to reserve a compact car for a three day weekend. I was working within' a $100...

Pros: Emerald Aisle, consistent cars, good service. Ease of renting.
Cons: Occasional high-mileage smelly car, small airport inaccessibility.

National Car Rental is my car rental company of choice. In my 10-year career as a traveling consultant, I have had occasion to rent through Hertz, Avis, Enterprise, Budget, and Alamo as well as National.

I'm going to expound mostly on...

Pros: Unique pick your car option, good service
Cons: Comparable to Hertz in price, Hertz' #1 Gold program is better than National's Emerald

National is one of the preferred providers for my former company, so I have rented from National using the Emerald service. Hertz is the other provider. When I look at National I compare them to Hertz and specifically the two preferred programs,...

Pros: Free upgrade
Cons: poor service

My husband and I had the experience to rent a car a year and a half ago when we had a family emergency, and had to travel to Florida. Our car was not running well enough to make the trip, so we called National. It was a company with good prices, and...

Pros: Constantly improving, less expensive than others
Cons: Not all locations are "up-to-speed"

I have rented from National twice in the past three weeks. Once in Reno then later in Albuquerque both rental were very satisfactory. Emerald has made some changes that are actually beneficial for the customer. One is available at many airports, you...

Pros: Nice, clean cars, Emerald Aisle,
Cons: Can be pricey

I travel often for both personal and business purposes and National Car Rental is my car rental company of choice. National Car Rental boasts competitive pricing, the National Emerald Aisle, clean stylish automobiles for any rental situation.

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Pros: none vs other agencies
Cons: no service

I have rented a grand am from national since 10/3/99 Albany airport... At this point I like the car and company. Todays date is 11/12/99. Since then

1) around 10/17/99. Change oil. Plattsburgh NY, changed ownerships and provided no...