National

Pros: We rent CAR
Cons: Too many to list

My fiance rented a car from National at the Orlando Airport. We booked our vacation through Walt Disney travel and this is who they use. Had we known then what we know now, we would NOT have used National.
My fiance had never used them before, and...

Pros: None.
Cons: Intentional attempt to rip-off a customer

I make 50+ trips a year utilizing airlines and rental autos. I had rented from National about 20-30 times a year with no major complaints until late summer, 1999 when I found out about an activity that National apparently regularly engages in that is...

Pros: Great Service, Great Price
Cons: None that I have found

I have used National Car Rental because I need a car when I fly to Philadephia, Pennsylvania or Ft. Myers, Florida on vacations or on business. I have found that they offer unlimited miles and this really helps when your destination is a lot further than...

Pros: Decent Prices
Cons: Cars break down

Heh, this is a rather funny story, but it really is a bad mark on National's record.

While on vacation in Florida, I had to rent a car to get around. Now, this is one of the few times that I've rented a car, so of course I didn't know much...

Pros: New-like car, very nice and helpful service, great price, and a TON MORE!
Cons: Nothing at all except the high cost of insurance.

***Well, well, it was vacation time again and this time it was Orlando Disney World. We had to rent a car but where?

*Reservation
We looked around for a good car and a good price online. We looked everywhere and wasn't happy with the...

Pros: Special Online Discounts
Cons: Must Reserve Online

Here's a little known hint that may come in handy. You can find rates for the cars you like at companies like National, but you'll get a substantial break by using this handy little site -- BreezeNet.

Breezenet (http://www.bnm.com) bills...

Pros: Pick your Own Car, Great Customer Service,
Cons: Spotty Service by Franchise Locations

I've been a National Emerald Club Member since 1995. National offered membership to me for free because I was a Northwest WorldPerks member. As long as I rented once a year, they renewed my membership automatically. Starting in 1999, their membership...

Pros: Great Cars, Rates, A+++Service
Cons: That old bus from the terminal to the lot.

I started traveling more and more for work about five years ago and my needs for rental cars increased. Most of the time I guess we shop for rental cars based on price and the kind of car we are likely to get. On leisure travel, price becomes even more...

Pros: Reasonable prices, Great Service, Car selection at customer's discretion
Cons: None in our experience

My husband and I just returned from a trip to New England and Nova Scotia. We flew into Hartford and rented a car from National Car Rental. This is the second time we have used this company for our rental needs. We reserved the car that we needed online,...

Pros: Cost, speed, ease of use
Cons: Not available at every airport

I chose National because I had already used Alamo, Enterprise, Hertz and Budget with mixed results.

I used National in Southern California over the Thanksgiving weekend. Talk about service! Although I had booked a rental car with National a...

Pros: Price.
Cons: Poor customer service experiences for me.  Poor customer communication.

I was disappointed with the service provided by National.  I will likely avoid this company in the future.  I think I am willing to pay a little more to get better customer service.  If I had to pay a lot more for better customer service, ...

Pros: none
Cons: everything

We travel to Florida every year. Every year I look into renting a car. I always take the car where I'm given the best quote. I have a membership to Entertain Rewards so I always have some kind of coupon. This time, National was the cheapest quote. I ...

Pros: Quick, friendly, caring.
Cons: No Rental Car is cheap!

My husband was temporarily employed by National Car Rental in Cincinnati, OH. I am not going to sit here and tell you that all National Car Rentals are excellent, because everyone has their own opinions and experiences.

I am going to...

Pros: Great rewards program
Easy to rent (if you are in the Emerald Club)
Cons: Could use better cars in the Emerald Aisle (PT Cruiser is soooo boring to drive)

I have rented from National quite a few times in Hawaii (for fun) and Boston (for business) and have had a great experience from them each and every time.  I have determined that the secret to having a great experience is two-fold:1)  ...

Pros: - Excellent customer service - Good cars - Fair price
Cons: NONE!

A few weeks ago, I was preparing for a trip to San Diego and had mad all the plans, except a rental. As I usually do, I checked several different sites, looking for a good deal. I needed a larger car, as I knew there would be times when I'd be having 3 ...