National

Pros: Fast check-in, check-out; Good rental deal; car clean inside and out.
Cons: I have absolutely no complaints about National at the Tampa Airport.

I checked the websites of all the car rental companies serving the Tampa, Florida airport. National offered a great special that suited my situation exactly: rent at a Florida airport, more than five days, over a Saturday. The rental fee was ...

Pros: NONE
Cons: Disastrously poor service!

I rented a car from National to drive from Montreal to Vancouver last April. On the day I was to arrive in Vancouver I called the office where I had arranged to drop the car and asked if it would be OK to drop it at a different location, just outside of...

Pros: Easy, honest, reasonable, very friendly, helpful staff.
Cons: ZERO, ZIP, NADA!

Used National in Jacksonville, FL airport. Reserved the car online via Orbitz.com and I chose them because they were only minimally more than the cheapest option available. And the ratings they got on epinions seemed substantially good. It was ...

Pros: Competitive pricing
Cons: Poor customer service

I rented a vehicle through National in Santa Barbara. The entire process of booking the vehicle and getting a good price was relatively easy through their website. I had a full size Ford Taurus for about $39 a day which is very reasonable. I arrived ...

Pros: none
Cons: a rip off

I had a terrible experience with National and could never get the situation resolved. The story is long and complicated but if I help one consumer, I will be happy. In July, 2005, I rented a car for pick up in France through emietwagen based in ...

Pros: New Cars, Friendly and Fast Service
Cons: none

I only needed to rent a vehicle only a few times. I rented from budget once after a flight to Spokane, Washington, to go down to Idaho. I had no problems with budget. I used National 3 times once to go to Virgina, and a nother time to go to...

Pros: You get to choose your car, usually clean late model vehicles, fast checkin/checkout
Cons: Emerald Lot is a joke, dark location at night. Not much selection at night.

I just had a day rental from the Philadelphia Airport. I am a member of the Emerald Club (its free so I suggest you sign up) I arrived at the arrival terminal and within 2 minutes a bus arrived to take me to the National/Alamo location. The driver was ...

Pros: Best deal of the day at PHL
Cons: Indifferent staff, first car I chose was dirty and stank.

Overall decent experience. Shuttle ride from airport terminal to rental car area was brief and uneventful. The driver did not offer to assist me with my bags. Counter staff was merely OK, lot staff was truly unfriendly when I left, much nicer (different) ...

Pros: Competitive Prices
Cons: Poorly Maintained Cars

I rented a car through National over the Labor Day weekend. Their prices were competitive, but their car left something to be desired.

DISCLAIMER

I am a regular National customer. I have been a Emerald Club member for over 5...

Pros: nice car (Toyota corolla) only 12k miles
Cons: Very deceptive pricing. Double the original "only $41 a day"

I had my wife book a car to go from Seattle to LA last week. She called several companies and said National had the best price at $41 a day. I was shocked when 4 days turned out to be #341.56 or $85 a day. We did purchase supplemental liability ...

Pros: Choose your specific car; nicely equipped fleet; Emerald Club MIGHT be free for you
Cons: Somewhat confusing for first time Emerald Isle renters

A few months ago, I rented a car from Avis. Nothing special, just your typical intermediate size car. The agent asked me to choose a color and after showing a credit card, license, and going through the whole "initial-here-to-decline-insurance" thing, I...

Pros: unlimited miles
Cons: bad counter service

We rented from National for our rent trip to Orlando, Florida. We rented from the Car Care Center 3 by Magic Kingdom. Our pick-up service was fine, however the lady we dealt with at the counter was horrible. She was very rude, gave us a free upgrade...

Pros: Good service + benefits
Cons: Offers only GM cars

I've rented from quite a few rental car companies and they all seem to be good. However, I was particularly pleased with National's rental service and highly recommend it if you haven't tried them out yet.

National's toll-free reservation...

Pros: Good Service, Choose your own car color
Cons: costs a bit more in some cases

National takes pretty good care of my rental car needs. More often than not, of the national chains, their prices are best for my needs. They also provide me with Continental Onepass miles which I enjoy earning. I believe they provide miles for most...

Pros: good location on airport property
Cons: always runs out of cars, no choice on Emerald Aisle, high mileage cars

I am a very regular business traveler. Keep going out to the Emerald Aisle San Jose mid week and find absolutely no cars or the option to rent a van or economy car. I prefer mid or full size and can't drive a van at all. I am very disappointed with this...