24 Hour Fitness

Pros: Can't think of any.
Cons: BAD Customer Relations Management!

I was a member at 24 Hour Fitness since 1997, and I am writing to give a brief detail about an unexpected situation that happened to me at club 304 in Houston recently. I have been living in New York City for the past three years (where I cannot take ...

Pros: colorful and lots to do
Cons: dirty hot tub, oversell memberships so too crowded, not enough parking

I used to be a member and found the club to be very disappointing. The hot tub was not clean. They oversold their memberships and the gym was way too crowded. There was a wait for everything especially at 6:30 pm and the parking lot was too small so I...

Pros: Lot's of equipment, no crowd. But it was a Sunday afternoon.
Cons: No published price list. It seems they make it up as they go along.

I called last week to find out how much a family membership would cost. I was told that a personal meeting with a club rep was the only way to get a price quote. I thought this was odd but did visit the local club for the big meeting. Upon arrival at ...

Pros: Conveniently open 24 hours a day.
Cons: Besides the convenient hours, nothing else is good. Especially the rude employees.

I am not a member of the 24 Hour Fitness and I will never even consider it. Recently, I went with my friend, as a guest, to the 24 Hour Fitness in San Jose, Ca. When I showed the guest pass to the lady at the front desk, without any explanation, she...

Pros: There is nothing much to say as pros.
Cons:

Fraud membership advisor. Three year program sucks. Old Machines.

I signed up for the 3 year membership program at 24 hr fitness in Kirkland, WA. I was told that, if due to unavoidable circumstances if I were to cancel my membership, a prorated refund for the unused months will be given back to me. The guy who ...

Pros: None. Scumbags.
Cons: High-pressure sales techniques. Lies. Lies. Lies.

Okay, I just read a review from an employee who claimed that their "high-pressure sales techniques" exist because they "care about you and your health." Are you kidding me? Not only did I not get the chance to workout on my first visit because they ...

Pros: The number of different location
Cons: The variety of equipment

I decided to join 24hr only after my cousin joined and he was able to get me a deal. The deal was for $15 per month plus enrollment fee. This made signing up for the gym a good deal. The 24hr chain is adequate for just working out without the extra...

Pros: location, new equipment, price
Cons: crowded gyms at certain times

24 Hour Fitness is a very good chain of health clubs. They offer the latest machinery and the "rubber coated" free weights. However, the most important characteristic in joining a health club is finding one near you. If you have to go out of...

Pros: Good machines
Cons: Long waits at peak hours, poor customer service

I joined the SF location which was close to my work. I did enjoy going to the gym, it used to be very crowded in the afternoon and the bathrooms were not very clean. Anyway even after canceling(San Carlos area) with them 45 days before (actual is 30...

Pros: can be inexpensive, long hours and many locations
Cons: rotten customer service

It may be one of the cheaper gyms, but like the saying says, "you get what you pay for". Unfortunately, with this chain, I didn't even get that.

I signed up before they opened the new center near my home (phase 2). Supposedly, in...

Pros: A fun place to work out and meet people.
Cons: Sometimes there can be alot of people there.

I work an average work day an eight to five schedule. I would work out after I got off of work but I have a girlfriend that takes up alot of my time. So twenty four hour fitness is really quite convienant for me. I drop my girlfriend off around 10 and...

Pros: Clean, Nice People and an overall value.
Cons: Sometimes it is crowded.

Hey,

Are you out of shape? Have you left your old gym for an outside reason and are looking for a new gym? Well, I have been a member of 24 Hour Fitness in La Mesa, California near Grossmont Center for over one year. My muscles have grown and...

Pros: Open 24 hours
Cons: Poor service, Bad atmosphere, hard sell, broken equipment.

I purchased a 3 month trial membership to the 24 hour fitness club near my home (Daly City) for $127

As instructed in the email receipt that was sent to me, I wrote down my agreement number and brought it with me. Upon entering the club I was...

Pros: Lots of west coast locations easy to locate via their web site
Cons: Everything else. Steadily declining chain. Here's why.

I have been a member for two years. In that time the clubs near me have 1) stopped giving out free towels, 2) stopped being open 24 hours, 3) disconnected all the stereo devices attached to the workout equipment, and 4) had turnover high enough to spin...

Pros: Apparently reasonable rate, if they would ever tell me!
Cons: Disgusting customer service from one branch manager - I never got any further

My first review for Epinions which I specifically joined because I wanted to quickly write about the appalling customer service I received from the Manager of the local 24 Hour Fitness Center.

I saw an advertisement in the local paper, decided...