45 ratings (45 Epinions reviews)
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    Highest Rated Consumer Review by the Community

  • Crunch for Fitness in Union Square, New York City

    Dec 7, 2006 by
    Rated a Very Helpful Review
    Pros: Brand new; fantastic classes; lots of equipment; separate Yoga studio.
    Cons: Cardio area looks out on the street; no smoothie bar; no child care.

    Summary: We spent 4 days with our kids in New York City. I took the time to get over to the new Crunch which opened in September at 113 4th Avenue which is in Union Square. Their phone number is 212-533-0001. They are opened from 5:00a.m. to 11:00p.m. Monday ... read more

  • Why is membership so expensive?

    Jan 12, 2012 by
    Rated a Very Helpful Review
    Pros: vibrant, nice amenties
    Cons: poor attitude, expensive

    Summary: My friend and I tried out the Crunch over on Lafayette with the guest passes, and I don't quite understand why the price is so steep. The facility looked nice enough, with colorful walls, rows of exercising machines, and a juice bar. The ladies room ... read more

  • Worst Customer Service EVER!

    Jun 23, 2010 by
    Rated a Very Helpful Review
    Pros: Classes
    Cons: Customer service, Price

    Summary: Iwas a long-time Crunch member until recently when I was forced to quit due to relocation to a place without any of their sites. Upon notice of the unexpected and quick relocation, I immediately called Crunch customer service to cancel my ... read more

  • Pretty big fan

    Feb 12, 2008 by
    Rated a Very Helpful Review
    Pros: Fun diverse classes, convenient location,
    Cons: crowded, pricey.

    Summary: I have been a member with crunch for a little over a year, initially I joined simply because they had a park slope location which was a short walk from my apartment. I have since moved to Fort Greene where they also have a location. I have had a few ... read more

  • Crunch sucks!

    May 3, 2007 by
    Rated a Helpful Review
    Pros: Great classes and facilities
    Cons: Uncaring staff, ridiculous cancellation requirements, negligent managers

    Summary: I joined Crunch because I wasn't feeling well and thought it was because I was out of shape. Turns out I had an illness and one of the symptoms was fatigue. I tried to cancel my membership (I was only a member for about 2 weeks now) and they told me that ... read more

  • Crunch has its ups and downs....but I still love them

    Aug 28, 2006 by
    Rated a Very Helpful Review
    Pros: Great classes/innovative workouts/many locations/lots of equipment/young people
    Cons: Not helpful with bill discrepancies/injuries

    Summary: FYI on me - I'm a 27yr old Caribbean born female from Brooklyn - who works in the city. I joined Crunch Gyms (NYC ) back in 2004 at the 13th St. location. I took advantage of a special Spring promotion and took the 3 year membership ( I pay $84 monthly ... read more

  • Crunch is getting worse by the minute.

    Feb 25, 2006 by
    Rated a Very Helpful Review
    Pros: Hip, neat graphics, not most expensive, many in New York, in Sex and the City.
    Cons: Dirty, Crowded, Smelly, Dishonest, Over-sexual for a gym but maybe I'm old-fashioned.

    Summary: I joined Crunch when I first moved to Manhattan two years ago. My main reasons for choosing Crunch were: 1. It wasn't the cheapest or the most expensive - I figured I was getting some good amenities for not cheaping out, and at the same time not ... read more

  • Crunch is not so bad

    Mar 5, 2005 by
    Rated a Very Helpful Review
    Pros: good equipment, friendly staff, A LOT of fun classes, many locations
    Cons: Variability b/w the locations, cost

    Summary: Before I've joined Crunch, I read some good and bad reviews about this gym. Of course everyone reading and posting reviews focuses on the negative and the positive ones only are posted from people who have nothing better to do for 5 mins of their lives ... read more

  • Awful Customer Service

    Jan 30, 2005 by
    Rated a Very Helpful Review
    Pros: None
    Cons: Terrible customer service

    Summary: Prepare to be amazed by the shortsightedness of Crunch customer service. (This story can also be read and commented on at ves/2005/01/crunch_fitness.htm l) Yesterday I walked into Crunch at Kips Bay, gave them my card an ... read more

  • Watch Out For Crunch

    Nov 2, 2004 by
    Rated a Helpful Review
    Pros: Convenient locations, reasonably priced, good equipment and classes
    Cons: Unsafe lockers, rude staff, $1 or $2 for each towel, no AC.

    Summary: I was a member a couple of years back and was forced to cancel when they raided the women's locker room at the Soho location and stole everything from them. This happened on a Saturday afternoon when there was no real rush and the locker area was quiet. ... read more

  • Not so good

    Oct 20, 2004 by
    Rated a Very Helpful Review
    Pros: Decent instructors for cardio and yoga-type classes
    Cons: Crowded classes, waiting line for machines, rude people

    Summary: After 3 years of dealing with long wait times at machines, bad locker rooms, rude patrons, and so-so instructors I finally left to go to another gym chain in the city. I went to predominately two location and tried out a few others periodically. The ... read more

  • Not a typical gym (in a good way)

    May 24, 2004 by
    Rated a Very Helpful Review
    Pros: Friendly staff, variety of workouts, lots of amenities, clean, lots of machines
    Cons: bit pricey, bally members can go to crunch but crunch members cannot go to bally.

    Summary: I've always dreaded going to a gym. Never even really liked the idea. They were always crowded, time limits on machines, you have to pay for everything, feels like you're being watched, and god-forbid that you're not in good shape... Recently, I won a ... read more

  • Not your typical fitness club!!!

    Apr 4, 2004 by
    Rated a Very Helpful Review
    Pros: Awesome ambiance, & a wide variety of classes to choose from!
    Cons: The monthly fee is expensive but worth it. You get what you pay for!

    Summary: The Crunch gym that I work out at is at the 1000 Van Ness location in San Francisco. I have been going there since September 2002, and for the time that I have been there, I never really encountered any problems with the staff, the gym itself or ... read more

  • These guys are crooks

    Oct 31, 2002 by
    Rated a Helpful Review
    Pros: Some locations have good atmosphere.
    Cons: unscrupulous business practice enforced by bad attitude...

    Summary: I have already moved away from New York a while ago. Last summer, I returned to the city briefly. I want to have a place to workout, so I went back to Crunch on Lafayette, where I used to be a long time member. I ask them if I can just use the ... read more

  • Do not trust Crunch

    Jul 29, 2002 by
    Rated a Helpful Review
    Pros: It looks good - from afar.
    Cons: Crunch will NEVER stop debiting your account, even after your contract has ended.

    Summary: Crunch is having problems and they have been taken over by Bally. At this point Crunch owes me $750 ...and counting. After my contract ended they continued to debit my bank account for $75 for 10 months. This has been going on since October 2001. It's ... read more

  • Crunch NYC are poorly run gyms

    Jul 15, 2002 by
    Rated a Very Helpful Review
    Pros: Lots of locations, many classes.
    Cons: RUDE staff, DIRTY locker rooms. NO AC. Meat market attitude in the weight rooms.

    Summary: This is my opinion gathered from my 4 month membership at crunch NYC in 2002. I had the passport membership where I explored most of the manhattan locations. Below is an account of my experience working out at crunch locations in NYC. ... read more

  • This gym maybe expensive but well worth it

    May 31, 2002 by
    Rated a Very Helpful Review
    Pros: young crowd, lots of classes, nice setup, fairly clean, high on the gay scene
    Cons: EXPENSIVE, short trial period

    Summary: I've been with Crunch gym for more than two years now and have loved every minute of it. There are tons of free weight to work for bodybuilding and strengthening. There is always a treadmill, eliptical, or stationary bike free to use. At most of larger ... read more

  • Don't Bother

    Apr 23, 2002 by
    Rated a Helpful Review
    Pros: Right around the corner from where I live
    Cons: cost, attitude and "billing issues"

    Summary: I joined Crunch, willing to pay the outrageous $78 a month fee because it was a block and a half away from my apt. After the six months of being harassed by the personal trainer I took the one free training session with (read hour long sales pitch) I ... read more

  • Don't get Crunched!

    Mar 16, 2002 by
    Rated a Very Helpful Review
    Pros: Convenient and multiple locations, plenty of good equipment
    Cons: Horrendous staff with awful attitudes

    Summary: I've never written a product review of any sort before, but after my experience today, I knew it was time. I typed into the search engine three words- hate, gyms, and crunch- and Epinions is where I was taken. About five ... read more

  • beware the contract of doom

    Mar 15, 2002 by
    Rated a Helpful Review
    Pros: cute tv commercials, clean equipment
    Cons: high pressure sales, slow to replace machines, will do you no favors.

    Summary: Crunch is a clean, well-lit gym and the classes are good, only they are very much into locking you in with the contract and you have to pay out the nose even after you are dead. It's actually in the contract that your estate is liable for the remainder ... read more

Showing 1-20 of 45 reviews
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