Gold's Gym

Pros: equipment & service
Cons: sign up

I just recently joined Golds with a limited time special.  I am very happy thus far with the service, equipment & facility in general.  I would like to note that after the initial sign up process, it is quite a pleasant experience.  If you would like to avoid the haggle side of things, I would be happy to help.  Send me an email for info: trafficofdesire at hotmail dot com.

Pros: free weights, clean, helpful staff, tanning
Cons: only 1 yoga class offered

Very nice facility, helpful staff and an abundance of classes and equipment for me to use. Was a pleasant experience.

Pros: Great atmosphere if you pick the right Gold's
Cons: Some Gold's have slim offerings; don't get caught up in the hype.

Others have reviewed how they've lost weight and other miracles that'll get you to read the review; but here's the real deal.

I travel quite a bit around the U.S. I've seen 5 different Gold's gyms from 4 states. Arizona, California, Illinois, and Florida.

There is not 1 single standard other than the "Gold's Name" that any of these gym's have had in common.

2 of them had pools
2 of them had raquet ball courts
3 of them had no pools and raquet ball courts
1 had a basket ball court.
1 had a hardcore lifting atmosphere
4 of them had classes for tae kwon doe; spinning; etc.

If I can offer the reader anything; it would be to carefully take a look at all the offerings and make sure it is exactly what you're looking for in a gym. The only thing Gold's seems to mandate at their franchised gyms is the license to sell their clothing line.

Pros: Location, Cost, Good Members
Cons: Equipment repair is slow, water cooler, weekend hours

Unfortunately this gym is on the decline. Equipment repair is slow, not as clean as it used to be. Water fountain is warm at best.

Pros: Good gym. No frills.
Cons: Horrible customer service/back office support.

Belong to Gold's Gym in DC metro area.

The gym facilities are good. Good place to workout with no frills...but the customer service sucks.

I've had to pay late fees twice when I put in a change of credit card form for the automatic renewal on my membership due to lost credit cards when traveling for work. Despite the fact that the forms were mailed to the regional corporate office AND dropped off at the gym's front desk, they still either get lost and never received, or my file is updated two or even THREE weeks late. Gym's employees are apologetic but not enough to waive the $20 fee because it took them two weeks to update my file. And forget about talking to a human being when you call their regional office. I hope you like non-returned voicemail.

Pros: It was a fine gym to work out in.
Cons: Kept putting in new equipment so it was getting crowded. ...see review.

Signed a contract for two years at the gym in West Valley City, UT. After moving across town four years later, I tried to cancel my membership. I was told over the phone I needed to come into the gym and fill out a form. After making a special trip, I was informed by the desk clerk there was a $50 cancellation fee. She wouldn't accept my form without the money and the boss wasn't in. After straightening out the problem over the phone, I had to drive back in to fill out the form (they didn't try to extort the $50 this time). After about six months they started to take monthly payments out of my checking account again. They don't refund the money promptly, needing to go through their 'records'. They won't give me the cash out of the till and call it even. The gym was fine but their financial practices have been a huge pain in the butt.

Pros: none.
Cons: Nothing is "gold" about this gym, just the opposite!

I would believe the negative comments before buying into those self-promoted reviews here.

My personal experience at Gold Gym compels me to warn others. The salespeople are sleazy at best. They never give you a straight answer, but rather yank you around to juice you dry. The bottom line is Gold Gym would drain your pocket. And that's how they "change your life" (a slogan Gold Gym uses: "how can we change your life today").

The equipment are not well-maintained. The locker room is filthy. The staff are unhelpful. And most important of all, you get too little for your money.

To stay fit, just take a 3-mile walk in the park 3 times a week. It's free!

Pros: Very nice exercise equipment
Cons: Spa hot tub, and sauna often are malfunctioning

While this Gym is likely a reasonable choice for anyone looking to join a health club. I would just like to reccomend that anyone considering Joining the REdmond Gold's gym take into account that the spa, hot tub, and sauna facilitties have often proven themselves to be prone to malfunction, and even dangerous (there have been several very serious chemical mishaps.) I was told that the spa chemicals are computer controlled and that these computers are prone to frightening glitches.

Pros: Great Space, Great Machines
Cons: Customer Service, Overcharged

Nice gym, but considerably overpriced for the area. I thought I would try it out and I did for a year. Since, I only signed a 1 year contract I did not think I needed to cancel my membership. They have continued to draft money out of my account, since I did not give written notice of cancellation. This is after that automatically renewed my contract. So overall great workout, POOR customer service.

Pros: None.
Cons: The employees are jerks.

I called in to get a price quote for their membership. The person that I spoke with was rude and refused to give me a number, insisting that I had to come down to the gym to get that information. Even after I explained to him that he was going to lose a sale if he refused to give me the amount, whereas he would possible gain one if he just told me the numbers, he wouldn't budge. I tried to explain to him that I was on crutches from a sprained ankle, and he still would not be of any assistance. I will spend twice as much at one of the gyms that were helpful and friendly before I go to this place. Their refusal to drop the tough sell just cut their profits.

Pros: Decent equipment
Cons: Terrible customer service and lousy commitment to contract.

Paid up front for a membership which included a $99.00 per year for life membership at Spokane WA Gold Gym. Now when it comes time to renew Spokane gym owner won't honor their lifetime commitment will only provide a extra year at $99.00. Membership personnel won't return calls during normal hours unreasonable to speak with. STAY AWAY FROM THEIR CONTRACTS.

Pros: Sometimes you get to use free towels, most of the time they charge.
Cons: They will do whatever it takes to keep on charging your account.

I don't recommend signing up with Gold's Gym to anyone.  They will give you guys give a hard time with canceling payments. All they ever want is my money even when I cancelled over 6 months ago. I am still going through this hassle with cancelling the contract with Gold's Gym company. DO NOT SIGN UP WITH THEM.

Pros: has equipments that any other gym has
Cons: rip off fees---big time!!

Appalling cancellation fees!!!

Never...never...sign up for membership!! On the contract, the very fine prints are very misleading. If you read it, if sounds like you can cancel anytime for valid reasons (like health reasons or if you're relocating) without difficulty!----NOPE!!! It actually means...and i found this out after---Gold's Gym membership actually means you can cancell only after paying them $200 dollars!!

For whatever reasons---YOU HAVE TO PAY $200 TO CANCEL! --yes even if you'll die if you exercise or the nearest Gold's gym is 100 miles away---YOU HAVE TO PAY!...what a rip off...and if its about cancellation?...you'll find the most unhelpful staff there is..They're gonna pass you around!!

Beware people! your better off going to other Gym..believe me!!

Pros: Large (if dirty and poorly maintained) gym
Cons: See above, too many cons to list in 15 words.

The standards of cleanliness at this Gym are sorely lacking. The staff have a bad attitude and goof off on the internet, huddled in one office much of the day. After I had finally had enough and cancelled, they charged me for an extra month. I signed at a nearby (slightly smaller, but well kept and friendly) gym for 40% of the price Gold's had been charging me. If this company was publicly traded they would have folded a long time ago. Don't let the positive, planted reviews fool you, avoid this gym at all costs.

Pros: -Convenience
Cons: -billing affecting my credit (when I PAID them!)
-old equipment
-unkept/unclean
-lack of assistance
-short weekend hours

I have personally worked at two gyms myself: a small business as well as a Corporate gym.  I am also an avid gym goer, former college athlete.  Never in my life have I experienced such incompetance.  The billing in particular is absolutely horrendous.  I have paid every month, with statements to prove it, and out of nowhere, Golds gym reports my info to a collections agency.  I am now in a battle that a lot of my friends are in w/ Golds Gym (as their facilities are unkept anyhow).  This is a time I wish I were an attorney.  They need to be out of business with such unorganization and lack of professionalism.